Reviews

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Melina   –  
Germany DE
Visited: March 2025 Reviewed: Mar 17, 2025

Email Melina  |  20-35 years of age  |  Experience level: first safari

As a courteous, funny and dedicated safari guide, he of
4/5

We went on a two day safari in March to Tarangire and Ngorongoro and had the best time almost seeing all of the big five! Our guide was sharing interesting facts about every animal we have seen and we also managed to see at least all of the ugly five. Funny guide, would recommend. All in all, great experience and fair price in comparison to others!

Marta   –  
Spain ES
Visited: April 2025 Reviewed: May 1, 2025

Email Marta  |  20-35 years of age  |  Experience level: first safari

You should go on a safari once in your life
4/5

Good tour with John. He will help you with whatever you need.

Alex   –  
Germany DE
Visited: June 2025 Reviewed: Jun 29, 2025

Email Alex

Recommend
4/5

We were happy with the operator, Rehema was very helpful and always accessible over the phone/what's app, when we needed her.
One of the drivers was not too engaged, Jessie. The other one, Kissamo, was perfect, he told us a lot and was spotting animals before we see them. We had an amazing 2 days safari trip to the crater and one of the parks. The crator is must go, we highly recommend.

Shannone   –  
Belgium BE
Visited: October 2025 Reviewed: Oct 20, 2025

Email Shannone  |  20-35 years of age  |  Experience level: first safari

An amazing experience !
4/5

We went on a 3 days joining safari with Mountain Warriors. First we met Rehema who was really kind and available for our demand at a late time. Rehema wanted to put us with an other group with an other company but we didn’t wanted so she arranged all the stuff for us to go with Mountain Warriors. The morning, we met Kefas, our guide, and Ali, our chef. They were really kind! Kefas is an incredible guide who bring us as close as possible from the animals. It was amazing. The Ali’s food was also really good. The camps where we slept were great.
We had a little issue with the car at the beginning but Kefas solved really fast in vue of the situation on the road.
Anyway, the experience was unbelievable thanks to Kefas, Ali and Rehema!

Luca & Fiona   –  
Switzerland CH
Visited: May 2026 Reviewed: May 31, 2026

Email Luca & Fiona  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Safari Experience with Outstanding Guide John, Despite Minor Issues
4/5

We had a fantastic safari experience overall and would happily recommend this tour operator.

From the very beginning, communication during the planning process was easy, efficient, and professional. All our questions were answered promptly, making the booking process smooth and stress-free. Throughout our journey, we encountered friendly and helpful staff who genuinely cared about making our trip enjoyable.

The safari itself was an unforgettable experience. A special thank you goes to our guide, John, who was truly exceptional. His knowledge of wildlife, nature, and the local environment was outstanding. He always went above and beyond to maximize our wildlife sightings and put tremendous effort into helping us spot as many animals as possible. Thanks to him, we were fortunate enough to see the Big Five, but he also made sure to introduce us to the “Ugly Five” and the “Small Five,” which added a lot of depth and fun to the experience. His passion and dedication were evident every day.

We would also like to highlight the staff at the lodges, who were extremely friendly, welcoming, and accommodating throughout our stay. Their hospitality made us feel very comfortable and well cared for.

There were, however, a couple of issues that prevented this from being a perfect experience. One of the reasons we chose this operator was that the quotation clearly stated that the safari was all-inclusive, including food and drinks such as water, non-alcoholic beverages, beer, and wine. During the trip, we learned that this mainly referred to water and some Coca-Cola available in the vehicle. While beer and wine were technically available, the cooling box was not functioning, so the drinks were warm and therefore not particularly appealing during lunch breaks. In the lodges for breakfast and dinner only drinking water is included. We believe the inclusions should be communicated more clearly to avoid misunderstandings.

We also booked airport transfers. The arrival transfer worked perfectly, but on our return journey the driver was more than 15 minutes late. The receptionist proactively helped by making several phone calls, and shortly afterwards another driver arrived to take us to Kilimanjaro Airport. During the ride, we learned that this replacement transfer was arranged through a different company. After a brief discussion on the phone, Mountain Warriors handled the situation and covered the additional costs once they realized their driver was significantly delayed and that waiting any longer could have made boarding our flight very stressful.

Despite these minor issues, the overall experience was excellent. The quality of the safari, the friendliness of the staff, and especially John’s outstanding guiding made this a memorable and rewarding adventure.

Amalie   –  
Norway NO
Visited: June 2026 Reviewed: Jun 16, 2026

Email Amalie  |  20-35 years of age  |  Experience level: first safari

Great experience
4/5

Overall, I really enjoyed the safari. It was a whole new experience. We got close to the animals, which was amazing. The nature in both Serengeti and Ngorongoro is crazy beautiful. It is absolutely worth the trip. Our driver, Victor, was a great driver. I felt safe in the car at all times. He also had a lot of knowledge about the animals and the surroundings. He could answer any question, and learned us a lot of facts which I loved!
The first day was however a bit messy. The transfertime to Serengeti took way longer than it was supposed to, according to misunderstandings or poor planning. But apart from that, I am really happy with this experience. I would 100% recommend.

Kay   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jul 7, 2026

Email Kay  |  65+ years of age  |  Experience level: first safari

They organized the tour very well, but their communication to the hotel we stay was not well.
4/5

John, our driver the guide for safari was outstanding for finding all animals which we expected to see them in the safari. We enjoyed very much with his guide and his friendship.
However the tour office was not a particularly good for communicating with the hotel and lodge on the first second and third days of the tour as we had to pay the extra on the first day and stayed a standard room instead of a luxury bungalow booked at the Karatu safari lodge on second and third days.

Anna   –  
Italy IT
Visited: August 2026 Reviewed: Aug 17, 2026

Email Anna

Excellent safari, great guide Michael 5 stars.One star lost for misunderstanding with the office
4/5

The safari was great. The guide Michael very commited to show us the best and to satisfy our requests. The lodges and the tent camps were confortable and in good positions. Just a ..misuderstanding with the office at the end of the safari, with a request of extra money, make loose a star to the experience.

Sak and Farana   –  
Switzerland CH
Visited: September 2026 Reviewed: Oct 2, 2026

Email Sak and Farana  |  35-50 years of age  |  Experience level: first safari

An unforgettable safari, with pre- and post-safari organisation that needs improvement
4/5

Rating: Safari experience 5/5, organisation 2/5

We booked our safari with Mountain Warriors through safaribookings.com. The trip itself was a mind-blowing, once-in-a-lifetime experience, but the organisation before and after the safari caused us a great deal of unnecessary stress and can be improved.

The organisation (Rehema)
Rehema replied quickly and promptly to our questions before booking. We paid our 30% deposit 4 weeks before the trip. Then came silence. We expected to be told the next steps and to receive flight confirmations, taxi times, driver names and phone numbers, and details of our safari guide. Instead, when we asked for the status and said we were extremely worried one week before departure, we were told to "worry less". We felt forgotten the moment the deposit was paid, and we had to chase repeatedly for information that should have been shared proactively. We genuinely feared we could be left stranded in Zanzibar with a cancelled trip and nowhere to stay.
4 days before the trip, Rehema sent us flight details to Arusha, but not to our correct destination of Seronera. She corrected this a day later. We then had to request the return flight details ourselves, and she booked the flight at that moment, which left us with a very late and unfavourable return departure. We were also only told about the luggage limits three days before travelling, which meant we had no time to manage our luggage allowances. Rehema said she would take care of the excess, and that the tour operator would kindly store it for us.
On the morning of departure, our taxi was due at 4:30 am for the long drive from Nungwi to Zanzibar airport. No taxi arrived. When we called Rehema at 4:45 am, we learned there had been a mix-up, and a few minutes later that the driver had been sleeping and believed the pick-up was at 5:20 am. We were given no name or phone number. When Abdul arrived, he asked for another traveller by name and was only expecting one passenger (we were two), so we had no way of knowing we were in the right taxi until several phone calls later. Our booking had apparently been forgotten. Abdul also knew nothing about the luggage storage Rehema had promised, and had to call her to confirm it.
When we arrived at the airport in Zanzibar, Rehema informed us that the final 70% was due in cash or card, in person, during our transit time in Arusha. This gave us no time to prepare, and we had no idea the payment was due then. On top of that, she was not at the gate in Arusha when we landed for our stopover. We waited, but eventually had to check in for our next flight. She arrived later, made several calls and chased us in front of our boarding gate, and then her card machine wasn't working. She finally agreed to send us a link for a bank transfer, something we had requested from the very beginning. The payment went through smoothly online, which makes the stress at the gate all the more unnecessary.

The safari (Victor)
Victor is the reason this trip was so special. He met us in Seronera, calmly and kindly put us at ease after a long, worrying morning, corrected one error in our itinerary, and clearly explained how the safari permits, timings and flexibility worked. He is very friendly and professional, drives safely and was always checking on our comfort. He has extensive knowledge of the wildlife and a true "eagle eye" for spotting animals and birds at huge distances. His fun facts on weights, lengths, mating habits, inter-species interactions, population sizes, history, conservation projects, international support and Maasai life made the trip about learning the region as well as seeing wildlife. The game drives and lunches were excellent, and the Serengeti and Ngorongoro are places we will never forget. We would recommend Victor to everyone.
We stayed at Warriors Luxury Tented Lodge on the first night, Ang'ata Ngorongoro Camp on the second and at Karibu Heritage House for the third. All were very comfortable, with very friendly staff and excellent food. Warriors Luxury Tented Lodge was noisy at night due to the very windy conditions.

Materuni Waterfalls (Carlos)
Carlos was a cheerful guide on a joyous day out. We enjoyed a coffee stop and lovely scenery. Because of the very late flight time booked by Rehema, we had a great deal of excess free time, but Carlos very kindly stayed with us until we left for our late flight from Kilimanjaro. Our flight was then delayed by 2.5 hours. We arrived in Zanzibar tired, but the driver was waiting with our stored luggage and kindly took us to our hotel in Stone Town.

Verdict
We would recommend travelling with Mountain Warriors, especially for Victor and the wonderful places we stayed. We hope they improve their communication and organisation before and after the safari. In the meantime, we suggest confirming flights, pick-up times, driver names and numbers, payment arrangements and luggage storage in writing well in advance.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 635
  • 4 star 19
  • 3 star 2
  • 2 star 3
  • 1 star 2
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