Our Professional Consultants
Peak Season Africa Safaris
- Office In:
- Size:
- 1-5 employees (Founded in 2020)
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $750 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Wei | 50-65 years of age | Experience level: first safari
Do not use this company
Our money, over $2500 US dollar cash was stolen inside the Safari jeep that we took for Masai Mara safari tour. My main contact for this safari tour is Peetah from Peak Season Africa Safaris company, who repeatedly asked us to bring cash to settle the balance. On the morning when the safaris tour was about to begin, our tour driver brought us to the parking lot of Peak Season company’s office. When Peetah and I met at the parking lot, I took out the cash from my bag pack when Peetah actually saw exactly where the cash came out from. When I step away from the Safari jeep with Peetah to the inside of the building, I found out that my old phone came out from my bag pack and realized that my bag pack was touched by someone while I was away, my money was stolen during that short period of time. When the stealing was actually happening, our tour driver and my wife was actually standing outside on the driver side of the jeep, and they didn’t notice the theft, except that our tour driver saw someone walking by on the passenger side of the jeep. We can’t afford to lose time to report to the police, and our tour driver suggested to write this on the Peak Season’s review. Bottom line is that our tour driver failed to protect our property from stealing, I wouldn’t recommend to use this company.
Reply from Peak Season Africa Safaris
Posted on Aug 18, 2026Halo Mr Wei,
I am writing to express my dissatisfaction with the review you posted on 14/8/26. It is true you booked a 3 day trip with us.
I can confirm that this trip was successful and you did not express any dissatisfaction throughout the trip.
Regarding your lost money;
We always advise our clients to bring the balance in cash or initiate a Bank transfer in advance so as to avoid wasting much time on the departure day and also incurring extra credit surcharge fees.
On the 1st day in the morning when you (Mr Wei) was beginning your safari you said you would pay some balance in cash and some by card. We generated the payment link which didn't work since you did not inform your Bank you were traveling and the Bank had put a limit on your card.
Mr Wei you requested us to instead take you to the local ATM to withdraw the balance. You ended up paying the balance by cash less 244$ which you promised to clear inside the car. At the ATM you informed me that you left another 5000$ in the car and you would sort the difference of 244$ before departing (This is a contradicting statement from what you said earlier that you had NO enough cash with you and the reason we took you to the ATM).
Going back to the car you said that your $2000 plus 2 credit cards were missing from the bag (This is another contradicting statement. In your review posted above you have indicated that you lost 2500$).
We decided to let you start the Safari without demanding the PENDING balance of 244$ since time was now not on our side and you were driving all the way to Masai Mara. You are aware you still owe us 244$ upto now.
In the evening I, Peter reached out to you just to know how you were fairing on. To my surprise you were very rude and was not cooperating with us in our investigations.
We requested the driver to bring you back to the office on the last day of your trip so that we would discuss this more and find a solution before you leaving the Country. To our surprise you informed the driver that you were not intending to meet anyone in Nairobi and instructed the driver to drop you at the Airport.
Our DIRECTOR reached out to you as well but you still seemed rude and non cooperative ( I have attached the whatsapp conversation to this email).
We are still willing and ready to help you unfold the circumstances under which you might have lost the money . We hope you can co-operate with us.
kind regards
Peter Otuoma
Tour Consultant Peak Season Africa Safaris