Reviews

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Cheryl   –  
United States US
Visited: July 2026 Reviewed: Aug 11, 2026

Email Cheryl  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent safari with wonderful viewings of the Big 5 and other animals
4/5

The overall experience was 4.5. Two different guides with outstanding knowledge resulted in a viewing of the Big 5 and all other animals that one would want to see on a safari.

From a lodging perspective, two out of three stays were outstanding. The exception was last minute/ day of change from a potential glamping experience to the Serengti Wildlife Lodge. Staying in a 70's built hotel and labelled as an upgrade was a downer. The trip was paid for well in advance so a day of notice regarding no availability at the originally stated lodge was quite disappointing.

Overall, I am comfortable with recommending this company. When obtaining a quote for a solo or small group safari, clarification should be received on the details for a shared tour.
Bundling a luxury tour package with participants on a budget tour package can impact travel logistics.


Reply from Zanzi Trekking and Safaris
Reply from Zanzi Trekking and Safaris
Posted on Aug 13, 2026

Dear Cheryl,
Thank you very much for taking the time to share your detailed feedback and for giving us an overall rating of 4.5 stars.

We are especially happy to hear that you enjoyed the wildlife experience and that our guides made a positive impression. Their knowledge and dedication are a very important part of what we aim to provide.

Regarding the accommodation, we are really sorry for your disappointment with the change, especially as it happened close to your stay. Indeed, the original lodge was fully booked for the period we wanted to book, so we had to arrange an alternative.
This is quite common in tourism and is clearly mentioned in our quotes, terms and conditions.
We also believed that we had communicated the change during the briefing meeting, but it may be our fault that the information was not clear enough to you. We will work on improving this.

The alternative, Serengeti Wildlife Lodge, was also a luxury property and was selected based on the best options available at the time. Nevertheless, we are genuinely sorry that it did not meet your expectations. We will take this feedback seriously when selecting this accommodation or any other alternatives in the future.

Regarding shared safaris, their main purpose is as you might know to reduce costs compared with more expensive private safaris, while also giving guests the opportunity to share the experience with other travellers rather than travelling alone.
Guests sharing a vehicle can therefore have different packages, accommodation categories and budgets.

We always try to combine guests with similar budget and accommodation levels. When this is not possible, we make every effort to select lodges as close to each other as possible, avoiding unnecessary driving and loss of time. We also provide all our clients with an information document explaining the main aspects of shared safaris before their trip (together with every quote we send).

We agree that clear communication is essential, and we will continue improving this to ensure guests have the right expectations.

Thank you again for your honest and constructive feedback, and especially when for recognizing the efforts of our guides. We truly appreciate your recommendation and hope to welcome you back to Tanzania in the future.

Much love,
Your Zanzi family

Awa   –  
United Kingdom UK
Visited: August 2026 Reviewed: Aug 29, 2026

Email Awa  |  20-35 years of age

7 Days Machame Route – A Real Adventure ✨🏔️
5/5

The 7 Days Machame Route to Kilimanjaro was an incredible adventure. We went as a group of 5 friends, accompanied by our amazing guides: Justin, Naomi, and Zacharia, as well as by 17 crew members, including lovely Kelvin, Dastan, and George, who made sure we are fed, warm, and happy at all times.

I would not have made it to the summit if it wasn't for them. The trek was very challenging due to the altitude but the crew motivated us every step of the way whilst making sure we are safe to continue.

I would definitely recommend Zanzi Trekking and especially our Crew 💫 🌋

Klod   –  
Italy IT
Visited: July 2026 Reviewed: Sep 14, 2026

Email Klod  |  35-50 years of age  |  Experience level: first safari

Great Experience!
5/5

We booked an 11-day safari across Kenya and Tanzania, visiting all the major national parks and seeing more wildlife than I ever expected. The guides were highly knowledgeable and skilled drivers. Everyone was always very helpful and ready to assist or accommodate us whenever any issues or hitches arose. I highly recommend choosing them—just be aware that an 11-day safari is tiring; don't expect luxury resorts or big hotels—here, you see and experience the real Africa!

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 9
  • 3 star 0
  • 2 star 0
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  • The tours offered by Zanzi Trekking and Safaris are subject to their terms & conditions