Our Team
Inspired Feet Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2017)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $170 to $300 per person per day (USD, excl. int'l flights)
Reviews
Email Paige | 20-35 years of age | Experience level: first safari
Unforgettable and Knowledgeable
Our safari in Africa was truly the trip of a lifetime! From the moment we arrived, everything was perfectly organized — friendly guides, breathtaking landscapes, and incredible wildlife sightings every single day. We saw lions, elephants, giraffes, and even a leopard up close! The accommodations were comfortable, and always had good communication with our safari group through Inspired Feet Safaris.
What really made it special was the people — our guide was so knowledgeable and passionate, teaching us so much about the animals and local culture. Every sunrise and sunset felt magical. It’s an experience I’ll never forget, and I can’t recommend it enough to anyone looking for an authentic, awe-inspiring adventure in Africa!
Email Matt | 20-35 years of age | Experience level: first safari
Severely unprofessional & a real lack of humility
I paid almost $3,500 for what I expected to be a once-in-a-lifetime safari experience with Inspired Feet. Instead, I received a trip that was disorganised, misleading, unprofessional, and nothing like what I was sold. I want to share my experience so others don’t risk getting scammed out of their dream holiday the way I did.
1. Mis-Sold Activities & False Itinerary Promises
Several activities clearly listed in my itinerary were never delivered.
• Day 6 – Relax at Olkaria: I was looking forward to this, but the guide dismissed it and never followed up.
• Walking Safari at Amboseli: Completely ignored, never arranged, and brushed off when I asked.
• “Full-Day” Game Drives: What I paid for was 6am–5/6pm drives (as other groups received). What I got were shortened drives starting around 9am and ending by 3/4pm—with only rare exceptions. This meant losing 4–5 hours every day of the experience I paid for.
2. Guide Onyoni – Extremely Unprofessional
On day one, he literally almost drove off without me, and another guest had to stop him. Communication was poor, his attitude felt careless, and the shortened game drives made it obvious he wasn’t interested in giving guests the experience they paid for.
3. Guide George – Terrible Logistics & Dishonesty
The last day at Amboseli was chaos: I spent 6 hours in the park and 4.5 hours waiting around, even though my hotel was only 30 minutes away. I was also stuck waiting while other guests (from different groups!) were dropped off and taken to a Maasai village I wasn’t even attending.
We arranged a sunrise start and I stood ready from 4:55am—only to be picked up at 6:15am with no apology.
Later, he hid in a restaurant having a full breakfast while the group stood waiting. When confronted, he lied about it to Fiona until she called him.
4. Fiona’s Changing Behaviour
Before and during the trip, Fiona was helpful. But after I formally raised my complaint—with detailed evidence—everything changed.
• My concerns were brushed aside as “hearsay.”
• Despite acknowledging issues on the trip, they refused responsibility.
• They even confirmed that they sacked the guide I was with—yet still claimed they had done nothing wrong and refused any form of refund or compensation.
If firing a guide isn’t proof of poor service, what is?
5. Overall Experience
Although the short time actually spent in the parks was enjoyable, the majority of the trip was overshadowed by wasted hours, missing activities, and unprofessional behaviour. What I paid for and what I received were completely misaligned.
Final Warning
Inspired Feet did not deliver the itinerary they sold me. They ignored multiple promised activities, wasted huge amounts of my time, and provided guides whose behaviour ranged from careless to dishonest. And even after admitting fault by removing the guide, they still refused any resolution.
Do not book your once-in-a-lifetime safari with Inspired Feet.
They are dishonest, and in my experience, they will take your money without delivering what they promise. Please protect your time, your money, and your trip—book with a trustworthy company instead.
Reply from Inspired Feet Safaris
Posted on Dec 1, 2025Dear Mathew,
Thank you for taking the time to share your feedback regarding your 8-day mid-range safari experience. We are truly sorry to hear that our services did not meet your expectations.
While we acknowledge that no company is perfect, we do work diligently to ensure every client receives the experience they paid for. In light of your concerns, we would like to clarify a few important points for accuracy and for the benefit of future guests.
1. Hells Gate (Olkaria) Activity
This activity is exclusively available for private safaris. Fiona communicated this clearly during your briefing. As you were on a group safari, the activity was presented as an optional experience only for private guests.
2. Game Drives & Park Regulations
All game drives were delivered as per the itinerary. Kenyan national parks open at 6:00am and close at 6:00pm. Vehicles typically exit by 4:00–5:00pm to avoid penalties. This information was shared with you during your office briefing.
The reason for Amboseli’s Game drive starting at 9:00AM was clearly communicated to you before hand and it was because of a geographical conditions. All full day game drives in Amboseli ONLY begin slightly later than in Maasai Mara or Nakuru. Due to Mount Kilimanjaro’s influence, early mornings in Amboseli are extremely cold, and most animals retreat deeper into the park until temperatures rise around 9:00–10:00am. Our goal is always to maximize wildlife sightings, which is why this timing is recommended and communicated to all clients — including yourself.
3. Group Safari Logistics
Group safaris operate with shared schedules. When any guest participates in an activity, the group waits, and the same courtesy applies to every individual. This ensures fairness and smooth coordination for everyone on board.
4. Concerning the Guide Interaction
We take guest comfort seriously. When we learned of the altercation between you and the guide which made the group uncomfortable we acted immediately and relieved the guide of their duties. Our guides must maintain professionalism at all times, and any behavior outside that standard is unacceptable.
5. Refund Policy
Our refund policy covers only two situations:
1. Services not rendered
2. Changes in accommodation without prior notice
NONE OF THESE applied to Mathew.
As all services were delivered as booked, your request for a full refund could not be honored.
After Mathew threatened us about writing multiple reviews because we did not honor his request we responded by letting him that we appreciate honest, constructive feedback, even when negative, as it helps us improve.
However, creating multiple reviews under different Google accounts with the intention of harming our business is inappropriate such as Stephen Watson and the rest. This is malicious intent.
Despite this, we remain committed to maintaining transparency, professionalism, and excellent service for all our clients.
HU
Email andrew from hungary | 35-50 years of age | Experience level: first safari
Fiona is a very attentive tour operator, solving or requests very quickly
Value for money is for everybody very important! Fiona was extremly quick answering all our questions from the very beginning. After the first chat we started to trust in her job! Everyting was extremly correct, well prepared, well orgenised! transfers, tours, amazing guide and driver with huge knowledge of the wildlife. I can say only the best and i really recommend inspired feet safaries who wants to have a memorable safari in kenya!
SK
Email Ladislav | 50-65 years of age | Experience level: first safari
Excellent and caring dealing with customers
Fiona is very professional, super quick in responding, refreshingly honest and caring about every small detail. I find their pricing very compatitive compared to other providers. They arranged for the best guide/driver Benson who knew exactly where to find animals. Thank you very much for this unforgettable experience.
Email Anthony | 35-50 years of age | Experience level: 2-5 safaris
Amazing experience with inspired feet safari
I recently completed a 14-day safari in Kenya and Tanzania planned by Inspired Feet. I am very impressed by how well organized everything was. From start to finish, they made the entire experience extremely smooth, easy, and completely stress-free for my friend and me. They were always on top of the details, responded quickly whenever we had questions, and checked in regularly to make sure everything was going exactly as planned.
The safari guides they work with were exceptional! They were super knowledgeable, friendly, and knew so much about wildlife. Thanks to them, we saw an incredible variety of animals and enjoyed unforgettable moments, including a group of zebras wandering into our camp and grazing right outside our tent as we were getting ready for bed.
Inspired Feet gave us a well-organized, unforgettable safari experience. I highly recommend them for anyone planning a trip to Kenya or Tanzania.
Email Kaz | 65+ years of age | Experience level: first safari
Fiona was always responsive and willing to assist when needed.
Overall the tour to these two countries was amazing. There were a couple of issues but I have learnt when travelling that there are always some problems that arise.
How these are dealt with is the important thing and Fiona was responsive and helpful.
If travelling here then understanding the concept of a joining safari to see if this suits your travel style would be recommended.
I enjoyed the experience and would be happy to travel with Inspired Feet again.
The accomodation levels I chose suited my needs and Fiona ensured I was happy with the tour by calling me to check in as the tour progressed.