Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 12
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 12 Reviews
Helen   –  
United States US
Visited: June 2023 Reviewed: May 8, 2024

Email Helen  |  35-50 years of age  |  Experience level: over 5 safaris

The best tour operator I’ve worked with in Namibia
5/5

I’ve worked with Clive and his tour company since 2017. I am frequently in Namibia for travel (both professional and pleasure). Clive and Firefinch have gone above and beyond so many times I can’t imagine booking or working with anyone else. I’ve also had 3 separate groups come to Namibia on short and long holidays, and I worked with Firefinch for all those trips as well. The entire team is thoughtful, kind, and responsive, and patient. They really listen to the clients and help create productive and meaningful experiences in Namibia. I couldn’t recommend a company more.

Inga   –  
Germany DE
Visited: October 2024 Reviewed: Oct 27, 2024

Email Inga  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable and perfectly planned tour!
5/5

Our tour through Namibia was excellently planned. Clive from Firefinch Safaris was very responsive to our wishes and took particular account of the fact that we were traveling with two children aged 11 and 13. He also quickly and flexibly planned a last-minute change of plans and early arrival for us and flexibly took our needs into account. We had an unforgettable trip and would like to thank Clive and Firefinch Safaris for the new impressions we created!

Barbara   –  
United Kingdom UK
Visited: September 2024 Reviewed: Oct 13, 2024

Email Barbara  |  65+ years of age  |  Experience level: over 5 safaris

Very efficient and responsive. Booked wonderful lodges and covered nearly everything
5/5

Clive organised a great trip for us Namibia Girls. The lodges were excellent and we had an amazing time. Dunes wonderful, desert safari very special. Would suggest just see rock painting at Twyfelfontain and don’t do elephant drive. Etosha roads bad but good game viewing at waterholes. Lianshulu is a lovely lodge but not really enough to do for 2 night stay. Mopani Lodge in Botswana - great waterhole but 40 km from park entrance and service very well meaning but a bit erratic. Guest house in Victoria Falls very good indeed, a super place to finish.

Pam Watson   –  
Spain ES
Visited: September 2024 Reviewed: Oct 9, 2024

Email Pam Watson  |  65+ years of age  |  Experience level: 2-5 safaris

Firefinch safaris exceeded all our expectations.
5/5

I and 3 other retired ladies have just returned from a superbly organised FireFinch safaris and car hire. We self drove through Namibia covering 3068 km. We felt totally safe in all the places he recommended we visit.
Right from the start Clive was super quick to respond to me on WhatsApp, answering all our questions and worries. We chatted too at length about what to expect, what we might do and he sent us the Travel Key App to 'play' with. It lead us through our daily itinerary and the distances we needed to cover and information about the lodges and activies we might like to do. He met us on our first day in Windhoek to answer any more questions and everyones feed back to me was very positive. He gave us a lot of confidence. He was definately a person to turn to when we had a few "oh no senior moments" . These problems, of our own making I hasten to add, were ironed out quickly with help from Clive.

He arranged terrific lodges and hotels for us. Every lodge was so special in it's own way. From 5 star to quirky - all extremely good. Every new accommodation was a wow moment. It was so exciting to see what place was coming next. The staff couldn't have been more friendly and helpful. My personal favourite was eating dinner on the terrace where we watched sometimes 30 elephants or more at the waterhole 100 metres away interacting with each other.
We travelled extensively and followed Clive's advice about checking tyres when we stopped to refuel. So we had no problems with the 4x4 vehicle. It was very comfortable.
As well as Namibia we went to Botswana and Victoria Falls. My advice here would be to buy your souvenirs in Namibia! Things were better value in Nam. Victoria Falls works on the US$ and there was a noticeable difference in value for money. We did love all 3 countries though and Vic Falls was well worth seeing.

What memories we made! We all feel so fortunate to have done this trip.

If you are hesitating about going to Namibia then please don't hesitate anymore!
You will not be disappointed in the country or FireFinch Safaris and Car hire. It was just wonderful. Thankyou Clive.

Alina Martynova   –  
France FR
Visited: April 2024 Reviewed: Apr 25, 2024

Email Alina Martynova  |  35-50 years of age

Discovery of Namibia
5/5

To begin with, we fell in love with Namibia and its very different landscapes. It was a feast for our eyes and brains.

Our trip lasted 14 days and we were able to visit the north and south of Namibia. The trip was professionally prepared and we didn't encounter any problems during the 14 days.
The lodges offered by firenfinch are exceptional.
The food is very good, even refined, and of course the wine is excellent.
The country is very easy, very very clean and above all very safe.
The people are very welcoming, charming and smiling.

We'll be back for sure!

Dorothee   –  
Germany DE
Visited: April 2024 Reviewed: Apr 25, 2024

Email Dorothee

Reliable, fast, friedly and competent.
5/5

We felt very well advised. As it was our first time in Namibia, we were reliant on suggestions and tips. We were very satisfied with the choice of accommodation and the route suggestions. Overall, the service was very good. The accommodations were all excellent. We particularly liked Mushara Lodge, Ai Aiba Lodge and Okahandja.
A little tip: If you rent the car from Bluu, you should know that the return point is outside the airport - if you are in a hurry, this can be important.

Mike Steinweg   –  
Germany DE
Visited: March 2024 Reviewed: Apr 24, 2024

Email Mike Steinweg  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect match!
5/5

When expectations exceeded…
From the start you feel in good hands. Clive, the owner of Firefinch, has a long history of providing outstanding tours in Namibia and beyond.
The whole process of individual trip planning, payment and traveling was smooth and highly professional.
The trip itself was outstanding with the right mixture of sightseeing, driving, game drive and lodging.
I can fully recommend Firefinch.
We were traveling as a family of 6 members, aged from 12 to 79.
Also our very experienced guide and driver Stefan made the journey unforgettable.
We‘ll come back - for sure!

MK   –  
Germany DE
Visited: August 2023 Reviewed: Apr 5, 2024

Email MK  |  50-65 years of age  |  Experience level: over 5 safaris

professional, reliable, always approachable, helpful
5/5

From the first contact we felt very professionally looked after by Clive. The planning of the trip was very reliable and our wishes were 100% taken into account. Requests for changes were never a problem. During the trip Clive was available to us at all times, very helpful and even made changes possible on site. The trip itself was a wonderful experience for us and one we will remember for a long time. A big thank you to Clive for the great organization. We would plan our trip with Firefinsh Safaris again and again.

Irit Raz-McBride   –  
United States US
Visited: May 2023 Reviewed: Mar 1, 2024

Email Irit Raz-McBride  |  65+ years of age  |  Experience level: 2-5 safaris

A fantastic fly in safari with firefinch safari.
5/5

We are 68 years old seasoned travelers. We just had a fantastic 12 days fly in safari in Namibia
To help plan and orchestrate this trip I contacted Clive Johns from Firefinch safaris. Clive was patient, helpful and decent. A mensch! When I first screened TA for our trip, Clive suggested we talk over the phone. For me it was a game changer. We spent many hours of planning - I am not easy, I am very specific. When I changed our plans because of scheduling, he did it without a complaint. Our camps were carefully chosen and everything worked like a clock. We had the pleasure of meeting him personally while in Swakopmund where he took us on a tour of the city and the scenic coast.

Gert Heussen   –  
Namibia NA
Visited: January 2024 Reviewed: Feb 14, 2024

Email Gert Heussen  |  65+ years of age  |  Experience level: over 5 safaris

Excellent, perfect organized
5/5

Our tour including 4 friends from Templin in Germany, spanning 4600 Km, from Windhoek to Victoria Falls and back to Windhoek via Wlotzkasbaken on the west coast, including car and accommodation was 100% organized by Clive, who I know for a long time

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 12
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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