Upcountry Adventure
- Located In:
- Size:
- 5-10 employees (Founded in 2015)
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $180 to $1,800 per person per day (USD, excl. int'l flights)
Reviews
IT
Email Pam | 35-50 years of age | Experience level: first safari
An experience to absolutely forget!
BAD EXPERIENCE!
We organized with this tour operator in December through word of mouth. We were supposed to do 4 days of safari, with a stop at Ngongoro crater and Serengeti. Unfortunately my wife was very ill and we had to interrupt the second day. Upon our return to Italy we contacted our contact to receive a refund, considering that we did not use all the services and that part of the costs incurred, such as entrance fees to the parks, were not used, and are reusable. We discovered how difficult it is to obtain this, and we do not understand why. The jeep that we had booked for 4 days was only used for 2, and we moved from Arusha to a village near Ngongoro and the crater, and then returned to Arusha, doing very little road. This money was not refunded to us! After two weeks of insistence and ordeal we received a partial refund of these expenses, which were partly refunded to our contact who proceeded to send us the money. This behavior is certainly reprehensible, not very transparent and incorrect, for this reason I absolutely do not feel like recommending the tour operator in question and I recommend reviewing the company policies, in favor of correctness and the principles of good faith, which were brutally trampled on towards us. We paid a lot of money to do practically a day and a half of safari!!!
(automatic translation from Italian)
Reply from Upcountry Adventure
Posted on Apr 8, 2026Dear Pam, We sincerely regret that your experience did not meet your expectations. We take all feedback seriously and strive to ensure clarity and fairness in our services. To clarify, our company was solely responsible for providing the vehicle for your safari as arranged through your contact person he hired a jeep from us. We were not involved in organizing accommodations, lodges, or other aspects of the trip beyond the park fees, which were paid to us for remittance to the relevant authorities. Regarding the refund, we reimbursed the unused park fees to your contact person. However, as per our standard policy, vehicle hire fees are non-refundable, as the vehicle was exclusively reserved for your use during the specified period, making it unavailable for other bookings. We regret any misunderstanding and assure you that we operate with transparency and integrity. If there are any further concerns, we are happy to provide additional clarification.
Email Lynette | 35-50 years of age | Experience level: first safari
Making dreams come true
Upcountry Adventure is absolutely amazing and the only way to go for the best safari experience ever! Communication, booking east, experienced staff and absolutely crushing it in animal knowledge while in the park. Truly a life changing experience and Upcountry Adventure made that possible!
Reply from Upcountry Adventure
Posted on Apr 8, 2026Dear Lynette , Thank you very much for sharing your travel experience with Upcountry Adventure with others here on Safari booking. We are incredibly grateful, and your feedback means the world to us. We are overjoyed to know that you were happy and enjoying your trip. We love to read that everything was organized, and that the itinerary suited you perfectly. Thanks for your support and trusting in us, we really appreciate it! Looking forward to having you both with us again. Regards, Upcountry Adventure Team.
Email Yvonne | 65+ years of age | Experience level: first safari
Mikumi Safari with Upcountry Adventures - Leopard, Waterhole Lunch & Exceptional Care
Our day at Mikumi National Park was exhilarating. Zumba, our expert driver, and Sylvia, our observant guide, made it seamless and memorable. Sylvia’s sharp eyes led us to a rare leopard in a tree.
Lunch by a watering hole was a highlight, with wildlife approaching as we dined. We learned fascinating insights about animal behavior and interactions during the eight-hour journey.
Back at Camp Bastion, we were welcomed with a delicious dinner and a charming chalet. Josephat, the founder of Upcountry, and Mollie, our dedicated agent, provided exceptional care before, during, and after the safari.
We’re eager for more—Serengeti with Upcountry is next on our itinerary. #EastAfricaTravel, #UpcountryAdventure, #MikumiNationalPark “
Reply from Upcountry Adventure
Posted on Apr 8, 2026Dear Yvonne , Thank you very much for sharing your travel experience with Upcountry Adventure with others here on Safari booking. We are incredibly grateful, and your feedback means the world to us. We are overjoyed to know that you were happy and enjoying your trip. We love to read that everything was organised, and that the itinerary suited you perfectly. Thanks for your support and trusting in us, we really appreciate it! Looking forward to having you both with us again. Regards, Upcountry Adventure Team.
Email Mollie | 20-35 years of age | Experience level: 2-5 safaris
Very kind and accommodating
This was a wonderful experience! We were well taken care of and the company even accommodated for my Nana in her 70s. She had a great time! And we got to see all our favorite animals in Mikumi ! I definitely recommend Upcountry Adventure if you are considering doing Safari in Tanzania!
Email Mollie | 20-35 years of age | Experience level: 2-5 safaris
We were well informed on what to expect and were well taken care of!
We were hesitant on going to Serengeti because we didn’t know what to expect and pricing. But Upcountry Adventure made sure to communicate well and once we arrived there was zero worries. They picked us up from the airport and took care of every detail after. We stayed in Ndutu, Serengeti and Ngorongoro! We did a hot air balloon safari and the Camp we stayed at (Signature Luxury Tented Camps) made us a cake and celebrated us for staying 3 nights! Highly recommend to stay there ! All in all, Upcountry Adventure gave our family unforgettable memories that we never thought were possible!
Reply from Upcountry Adventure
Posted on Apr 8, 2026Dear Mollie, Thank you very much for sharing your travel experience with Upcountry Adventure with others here on Safari booking. We are incredibly grateful, and your feedback means the world to us. We are overjoyed to know that you were happy and enjoying your trip. We love to read that everything was organized, and that the itinerary suited you perfectly. Thanks for your support and trusting in us, we really appreciate it! Looking forward to having you both with us again. Regards, Upcountry Adventure Team.
Email Dan & Nina | 65+ years of age | Experience level: first safari
Excellent care given to my wife and myself on a fantastic trip!
From the moment we were picked up at the airport to our departure a week later we were exceptionally cared for. The accommodations were wonderful and our driver Lawerence bent over backwards to make sure we had a pleasurable time. We felt safe with his driving and he was skilled at finding elusive animals. We saw all of the big 5 (multiple times over) as well as the ugly 5. This was a trip of a lifetime and I’m so glad we used Up Country Adventures! I’d recommend them to anyone looking for an incredible African safari.
Reply from Upcountry Adventure
Posted on Apr 8, 2026Dear Dan and Nina, Thank you very much for sharing your travel experience with Upcountry Adventure with others here on Safari booking. We are incredibly grateful, and your feedback means the world to us. We are overjoyed to know that you were all happy and enjoying your trip. We love to read that everything was organized, and that the itinerary suited you perfectly. Thanks for your support and trusting in us, we really appreciate it! Looking forward to having you both with us again. Regards, Upcountry Adventure Team.
Email Melanie | 20-35 years of age | Experience level: 2-5 safaris
Worst experience I've had in a long time
I honestly wish I could give this operator zero stars. There's absolutely no reliability here. We felt treated like an inconvenience rather than a priority on our trip in January. Jumping around like parcels here and there, without any kind of professionalism or care for us. The worst thing: Selective listening seems to be the standard here; they only pay attention when it's in their best interest ($). Take positive reviews with a grain of salt, as most of these are clearly staged and written by the tour operator's own staff to inflate the score. See the pictures, you'll see the same faces and the same animals all around.
Reply from Upcountry Adventure
Posted on Apr 8, 2026Hello Melanie,
Thank you for your feedback. We take all reviews seriously. However, after carefully checking our records, we have no record of any booking or travel with our company under your name in January 2026 or at any other time.
We are committed to providing excellent service and transparency to all our clients, and we encourage anyone with genuine concerns to contact us directly so we can assist promptly.
We kindly request you to share with us the evidence or proof of any conversation with us, or proof of booking with us,or proof of payment for the mentioned month.
Email Paige | 20-35 years of age | Experience level: 2-5 safaris
Very accomodating and honest
Upcountry Adventure made sure we had a great experience, we did the hot air balloon and saw the Big Five. They made sure to keep my sister and I informed of everything we needed and our itinerary for each day. The guide knew English and we learned so much about the animals, terrain and Tanzanian culture. The price was excellent compared to operators. Definitely suggest using them if you are wanting to see Serengeti, Ngorongoro or any other National Park in Tanzania!
Reply from Upcountry Adventure
Posted on Apr 8, 2026Dear Paige , Thank you very much for sharing your travel experience with Upcountry Adventure with others here on Safari booking. We are incredibly grateful, and your feedback means the world to us. We are overjoyed to know that you were happy and enjoying your trip. We love to read that everything was organised, and that the itinerary suited you perfectly. Thanks for your support and trusting in us, we really appreciate it! Looking forward to having you both with us again. Regards, Upcountry Adventure Team.
Email Priscilla | 65+ years of age | Experience level: first safari
Excellent help, I was nervous because I am elderly and didn’t know what to expect.
From the moment I arrived I was well taken care of and felt comfortable and safe. The company director greeting us and helped us get settled in. The whole team was very personable. It was a wonderful experience and I would do it again before I get even older.
Reply from Upcountry Adventure
Posted on Apr 8, 2026Dear Priscilla, Thank you very much for sharing your travel experience with Upcountry Adventure with others here on Safari booking. We are incredibly grateful, and your feedback means the world to us. We are overjoyed to know that you were happy and enjoying your trip. We love to read that everything was organized, and that the itinerary suited you perfectly. Thanks for your support and trusting in us, we really appreciate it! Looking forward to having you both with us again. Regards, Upcountry Adventure Team.
Email Tricia | 50-65 years of age | Experience level: over 5 safaris
He was a lot of fun, knowledgeable and took made us feel extremely comfortable.
We were picked up when we arrived at the bus terminal, and took care of all our needs. They came on time to pick us up and we were able to remain all day until nightfall. They took their time and explained in detail about all the animals. A wonderful lunch was provided and even some wine.
The accommodations were comfortable, clean, and the food was delicious. I even went a second time with another visitor because I had such a great time.
Reply from Upcountry Adventure
Posted on Apr 8, 2026Dear Tricia , Thank you very much for sharing your travel experience with Upcountry Adventure with others here on Safari booking. We are incredibly grateful, and your feedback means the world to us. We are overjoyed to know that you were happy and enjoying your trip. We love to read that everything was organized, and that the itinerary suited you perfectly. Thanks for your support and trusting in us, we really appreciate it! Looking forward to having you both with us again. Regards, Upcountry Adventure Team.