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Nicola   –  
Australia AU
Visited: July 2025 Reviewed: Jul 17, 2025

Email Nicola  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Nicola and not that of SafariBookings.
Satisfactory, but lacking.
2/5

- Booked 9 months in advance.
- Told them early on that we were 5 people (80 year old, 2 retirees & 2 younger) some of whom would not appreciate sleeping too roughly - have emails to prove it. Asked them to find accommodation that wouldn't be too rough.
- First day, upon collection, Mike said "Because we are heading into the busy season, we are having trouble finding accommodation in Tanzania that will be comfortable, so you will probably be sleeping on the floor without a mattress or pillows". A few days before, we had also asked Vinny in a text if we needed to bring pillows and he said "No". You had 9 months to sort that out!
- It was clear throughout the trip that Cover Kenya hadn't booked our accommodation because the guides never knew where we were staying until that afternoon, as we asked them.
- They did in the end find better accommodation, for a price. My husband found suitable much cheaper accommodation in Booking.com, but we had to go with their expensive options.
- We DID see all the animals we had hoped to see, and that was thanks to Kelvin's excellent communication with other drivers via radio & phone within the parks, so well done for that and thank you. Our other driver in Tanzania did not communicate with other drivers except when we stopped to speak with them in person, but luckily we'd seen almost everything we wanted to see by then.
- Kelvin, however, is NOT a tour-guide, he is a DRIVER and that was abundantly clear throughout our Kenyan safari. Not once did he tell us where we were going, what we were doing, if we needed to be dressed warmly for an activity, a briefing or how long the drive would be without us asking. He didn't learn a single one of our names, and even though I asked to see something specific, he said he would show me but didn't. We also told him an activity we wanted to do, and he tried to drop us off in a random town at night - unsafe.
- Both drivers took many phone calls while driving, I understand some of those were for the benefit of the tour (where an animal was etc), however many were private calls. Whatever the company policy is with this I don't know, however it is unsafe to drive for short and long periods with the phone in your hand, especially on those crazy roads - get a Hands-free setup, please! I saw many drivers with hands-free, just neither of ours, it is very unsafe.
- The car was "beeping" the entire time we were in it. I have a recording of it.
- I don't recommend the optional boat trip, however the walking tour with the Zoologist/Biologist was exceptional - however it was a cost that we were not told about until the last moment (and not in any correspondence).
- When we crossed the border, we were dropped off at the Arusha hotel without a word about what was going to happen, who to speak with, what time we needed to be ready etc. Once we messaged Cover Kenya, then we were told - Oh the agent will meet with you at 6:30pm. This happened twice, when we were dropped back to Arusha again, no word of what we needed to do or where to go.
- Booked an All-inclusive trip. Told on the second day that we needed to pay for the park fees in cash extra. Queried this with Vinny - he agreed, but we couldn't, as they hadn't told us in advance, so transferred. Later, upon showing evidence to Vinny of the 'All-inclusive' aspect of the tour, Cover Kenya agreed to return the money. Which they couldn't do via transfer (even though we could do it to them?). This was an unnecessary stress.
- Upon arrival in Nairobi at the end of the tour, we drove to Cover Kenya's HQ, where we met Mike who proceeded to give us the cash, MINUS $100US. Luckily my husband counted it in front of him, when he miraculously found the lost $100 in his pocket.
- Vinny stated that they kept our tour private, however we know that they were trying to find another person/s for the tour, but couldn't.
- We did not feel comfortable giving feedback during the trip about the driver/tourguide, as they were the person solely responsible for us - if they became unhappy with us, we could suffer.

Josie Lo   –  
Hong Kong HK
Visited: July 2025 Reviewed: Aug 1, 2025

Email Josie Lo  |  35-50 years of age  |  Experience level: first safari

Cover Kenia safaris is the best tour operator I ever had
5/5

My safari with Cover Kenia Safaris was an unforgettable adventure! From start to finish, their team delivered a seamless, professional, and thrilling experience. As a fully registered tour company, they offered a well-organized 7-day itinerary across Masai Mara, Lake Nakuru, and Amboseli, showcasing East Africa’s breathtaking landscapes and diverse wildlife. Our guide was exceptional—knowledgeable, passionate, and always ensuring our safety while pointing out hidden gems like a cheetah lounging under an acacia tree. The accommodations were top-notch, blending comfort with an authentic safari vibe, and the staff were incredibly welcoming.
Cover Kenia’s flexibility stood out; they tailored the trip to our group’s preferences, ensuring we had ample time for game drives and cultural visits with the Maasai. Their online booking system was hassle-free, with guaranteed departures and transparent pricing. The vehicles were well-maintained, offering great views for photography. Every detail, from meals to park entries, was handled flawlessly. I highly recommend Cover Kenia Safaris for anyone seeking an affordable, memorable, and immersive Kenyan adventure. They truly made our dream safari a reality

Min   –  
Singapore SG
Visited: July 2025 Reviewed: Aug 4, 2025

Email Min  |  35-50 years of age  |  Experience level: first safari

Safari Travel offers great value for money with honest and reasonable pricing
4/5

I found this Safari Travel on Google, and chose them because their prices were reasonable and matched our budget. We were a group of seven, so one car was just perfect for us. Although their replies were a bit slow at first, their attitude was always friendly and helpful.

Throughout the trip, we were very satisfied. Our driver made an effort to take us to see the animals we were hoping for, and he really knew where to go.

Special thanks to Mike, the service manager assigned to us — even during the busy peak season, he always responded to my questions in a timely manner, which I truly appreciated.

All in all, a great experience. Highly recommended!

Average User Rating
4.7/5
Rating Breakdown
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