Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 15
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 16 Reviews
YY   –  
China CN
Visited: July 2024 Reviewed: Jul 24, 2024

Email YY  |  20-35 years of age  |  Experience level: first safari

A wonderful 11-day journey with Splendid Vacations.
5/5

My recent 11-day trip to Kenya with Splendid Vacations was an unforgettable adventure that seamlessly blended natural beauty, cultural richness, and top-notch service. From the moment I booked the trip, James from Splendid Vacations demonstrated exceptional professionalism and attention to detail. The itinerary was well-structured, offering the perfect balance between exploration and relaxation. Highlights included visits to Nairobi, Samburu, Maasai Mara, Lake Nakuru, and Amboseli National Park.

The accommodations arranged by Splendid Vacations were excellent. Each location offered a variety of local and international dishes, ensuring that all dietary preferences were catered to. The safari experiences were undoubtedly the highlight of the trip. Our knowledgeable guide, Charles, was not only an expert in spotting wildlife but also shared fascinating insights about the animals and their habitats. Transportation was smooth and efficient throughout the trip. The vehicles were comfortable and well-maintained, and Charles ensured our safety at all times. The service provided by Splendid Vacations was exceptional. James and Charles were always courteous, responsive, and eager to ensure that our needs were met. Any issues were promptly addressed, contributing to a hassle-free travel experience.

Overall, my 11-day trip to Kenya with Splendid Vacations was a fantastic experience that exceeded my expectations. The well-crafted itinerary, excellent accommodations, thrilling safaris, and cultural encounters made for a memorable journey. I highly recommend Splendid Vacations to anyone looking to explore the wonders of Kenya in comfort and style.

Manasi   –  
United States US
Visited: July 2024 Reviewed: Jul 16, 2024

Email Manasi  |  35-50 years of age  |  Experience level: first safari

James had the most incredible attitude and determination to help us have a good time at every Park
5/5

Splendid Vacations did an amazing job planning out our itinerary. Each park had its own uniqueness and charm. Roads are a bit rough….bring cushions to sit on…it will make the drives much better. We can’t thank James and the Splendid team in getting us to the airport safely and on time when the surroundings were becoming a little unpredictable.

PM   –  
United States US
Visited: July 2024 Reviewed: Jul 16, 2024

Email PM  |  50-65 years of age  |  Experience level: first safari

Well organized and customer friendly
5/5

Our driver James was excellent in knowledge of the road , he was very considerate of our needs and made a journey over some very rough roads bearable. He went out of his way to make sure we were comfortable and got the most out of this trip.
If we were to do this trip again would want to have James as our navigator !

Kitanya   –  
United States US
Visited: June 2024 Reviewed: Jul 16, 2024

Email Kitanya  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional service and unforgettable experience
5/5

Splendid Vacations exceeded my expectations on all levels. I am very thorough and detailed when planning my vacations. James was patient and answered all my questions. What stands out the most is how James continually checked in with me over the months of planning. His messages checking and getting us excited for our safari adventure. During the trip, James checked in to make sure that we were happy and everything was going smoothly. James' expertise and suggestions for additional activities during our time in the Mara really enhanced our experience. The customer service was fantastic. When there was a miscommunication with our visit at the Masai Mara Village, James rectified the issue immediately.

Our guide, George, was phenomenal! He was friendly and knowledgeable. He truly made our experience unforgettable. We love, George! Every guide should be like George. I couldn't have asked for a better experience.

Bhavi   –  
Australia AU
Visited: July 2024 Reviewed: Jul 14, 2024

Email Bhavi  |  20-35 years of age  |  Experience level: first safari

An amazing safari trip
5/5

Dennis from Splendid Vacation did an excellent at organising our trip!

All four of the parks we went to, Amboseli, Lake Navaisha, Lake Nakuru and Masai Mara had a great variety of animals and scenery.

Masila did an amazing job as our driver. He was very helpful, enthusiastic and knowledgeable about all things related to the safari and Kenya. We felt we were all in very good hands.

I would highly recommend splendid vacations to everyone. It was a wonderful experience.

Thomas   –  
Switzerland CH
Visited: July 2024 Reviewed: Jul 7, 2024

Email Thomas  |  50-65 years of age  |  Experience level: first safari

Wonderful experience with the perfect driver
5/5

From the moment we met our driver Alex we felt most welcome. He is funny and always happy and our three kids (4, 7, 9) just loved him.
The safari jeep was spacious and well equiped, there was always enough water and Alex is a great driver. When we showed up at the agreed time he was always already there.
The accomodations were also superb, we had grat food every day and a good nights sleep.
Alex knew his way around and he had always the perfect timing to see lots and lots of animals.
We finished by going to Mombasa by train from Voi. Everything went just perfect!
I can only really recommend the tour with Splendid Vacations. We had the most perfect time! It is 100% worth the money👍👍👍🐘🦛🦓🦒

James   –  
United States US
Visited: June 2024 Reviewed: Jun 22, 2024

Email James  |  20-35 years of age  |  Experience level: first safari

Amazing experience with the best driver!
5/5

This was the perfect trip for our little family (2 adults and 2 kids 7 & 8). This was our first trip to Africa and we had a lot of questions but Splendid Vacations provided all the answers. When we did arrive to Tanzania we were taken care of at every step. Our driver was amazing and made sure to answer our questions and helped make the kids get involved and excited about the animals. An amazing experience and look forward to booking with them again!

Sebastien   –  
Indonesia ID
Visited: June 2024 Reviewed: Jun 16, 2024

Email Sebastien  |  35-50 years of age  |  Experience level: first safari

Some magic moments to renew again with you
5/5

6 nights safari in few different places, each of them différents indeed but all with lovely sceneries. Nice and comfortable 4x4 Land Cruiser, but what makes the difference is the driver. And James was great, very friendly and also professional with all animals knowledge and always trying to find them in the savannah.
Thank you to Splendid Vacations for this magic trip ! See you again soon.

Christian   –  
Switzerland CH
Visited: June 2024 Reviewed: Jun 2, 2024

Email Christian  |  35-50 years of age  |  Experience level: first safari

Excellent, professional management, great guide, personal experience
5/5

It was an amazing safari, an incredible experience!! The Guide James was very good in finding interesting spots, often also off the crowd to allow for a very personal experience. The whole preparation and communication for the tour was very professional as well!
Loved it!! Very much recommended

Hannah   –  
United States US
Visited: May 2024 Reviewed: May 20, 2024

Email Hannah  |  20-35 years of age  |  Experience level: first safari

Excellent experience, it was a perfect safari trip!
5/5

Planning and communication leading up to the trip was very prompt and organized. The vehicle was in perfect condition and very comfortable. The itinerary was well planned, we got to see so many different areas it was amazing. Our guide Alex was absolutely phenomenal! He has a talent for finding animals and really went above and beyond what we expected to show us some amazing sights. He has a lot of knowledge about Kenya and its wildlife; we learned a lot from him. My husband and I both agree our 10 day trip was absolutely perfect. Thank you Alex and the Splendid team for making this an incredible experience!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 15
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0
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