Moria Safaris Team
Moria Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $150 to $500 per person per day (USD, excl. int'l flights)
Reviews
CN
Email 孙浩宁 | 20-35 years of age | Experience level: first safari
An unforgettable safari Experince with moria safaris
My experience with Moria Safaris was absolutely incredible from start to finish. The team was professional, friendly, and truly passionate about what they do. Every detail was well organized from the smooth booking process to the comfortable accommodations and amazing game drives.
Our guide was knowledgeable and engaging, sharing fascinating insights about the wildlife, local culture, and landscapes. We were lucky enough to see the Big Five and so many other animals up close an experience I’ll never forget!
What stood out most was how Moria Safaris went above and beyond to make sure everyone felt safe, comfortable, and well taken care of. You can tell they genuinely care about creating memorable experiences and supporting sustainable tourism.
I highly recommend Moria Safaris to anyone looking for a personalized, authentic, and unforgettable safari adventure. I’ll definitely be booking with them again and encouraging my friends and family to do the same
CN
Email Zhixun | 35-50 years of age | Experience level: first safari
Butler-style service, caring about the feelings of travellers throughout the whole process.
Special praise for our driver Alisha, who is almost omnotent. Under his guide, we saw the Big Five, dozens of lions, and several leopards and cheetah. Vehicle problems can be handled quickly. Along the way, he also taught us Maasai language and teached us Maasai sings, which provided full of emotional value.
I also want to praise the chef Babu. Under limited conditions, he can cook all kinds of delicious food in different ways, and the amount of food is also sufficient. He silently served the food and silently cleaned up the leftovers.
CN
Email zheng | 35-50 years of age | Experience level: first safari
Very experienced guide, providing various excellent animal observation and shooting angles
The entire itinerary is arranged reasonably, and the accommodation camp allows for close contact with animals such as zebras. The daily food is very suitable for Chinese tastes, and the prices are also very reasonable。
CN
Email Lulu | 35-50 years of age | Experience level: first safari
The wildlife reminded us to live in awe of nature and all life. We are one world!
It has been over ten days since my first safari trip ended. On the last day, the manager asked me to write a review on the spot to acknowledge their work, but I declined. I wanted to take my time after returning home to reflect on the experience and express my thoughts sincerely, rather than rushing to give a high rating just for the sake of it.
I came across Moria on Safari Booking somewhat serendipitously. I was almost ready to book with another company, but their response time was less than ideal. In contrast, Moria’s owner was responsive on WeChat, efficient, and professional. The pricing was reasonable, and I didn’t feel the need to negotiate. I customized my itinerary to include pre- and post-safari arrangements, airport transfers, and a 5-day budget shared group tour. Overall, it was well worth it.
The safari itself was enjoyable and relaxed. Our guide, Eli, was knowledgeable and managed to show us the Big Five and the Great Migration—we felt truly lucky. He was also communicative, observant, and clearly experienced. That said, toward the end of the trip, after long days on the road, he seemed a bit tired and occasionally less patient. This is understandable, as guiding the same trails repeatedly must be challenging, and maintaining constant enthusiasm isn’t easy.
One issue worth mentioning involves the group dynamics. Since it was a shared tour, guests from different companies were grouped together. Originally, the final day’s volcano safari was scheduled to end at 2 PM. However, due to some guests needing to catch a flight, the whole group had to return several hours earlier. I was initially told that separate transportation would be arranged for those in a hurry, so the rest of us wouldn’t be affected. Unfortunately, that wasn’t possible, and we all returned together. To make up for the shortened activity, the company added a visit to a city museum, which I found to be a thoughtful gesture.
That said, the communication during this process was lacking. There was no prior notice or explanation from the company—everything was relayed through Eli after internal discussions. Even when I sent a message to inquire, I received no response. From a customer’s perspective, this felt dismissive. It seemed as though the company’s approach was simply to resolve issues internally without keeping the client informed or reassured. This may reflect the owner’s straightforward style, but at times, it came across as indifferent.
For example, on the first day, we agreed to meet at 8:10 AM. I received a call at 8:00 AM questioning why I wasn’t ready yet, and the owner’s tone felt rather cold and reproachful. I believe there’s room for improvement in terms of service awareness. The customer experience isn’t only about what happens on the safari—details and communication matter greatly.
I also think it would be helpful if the company provided a checklist of essential items or helpful tips before the trip. Many visitors are on their first safari and may not be fully prepared for conditions in the camp or what to bring. A simple list of tips would be a thoughtful touch—I’ve seen other agencies do this, and it’s greatly appreciated.
I’m sharing these points with the hope that Moria can recognize areas for refinement. Good communication and attention to detail are key not only to attracting customers but also to retaining them.
Before I left, the owner, Joshua, came to the vehicle and gave me a staff T-shirt. I had mentioned to Eli earlier that I liked the design, and he kindly arranged for me to have one. It was a meaningful souvenir, and I’m very thankful for that gesture.
Overall, the trip was smooth and enjoyable. I truly love this country and was touched by the warmth and friendliness of the local people. I sincerely hope Moria continues to grow and improve. I would gladly join another tour in the future.
A slightly reluctant 5-star rating as a gesture of support and encouragement.r
Great experience.
Highly recommend. Had a great time. Food was great, guide was great.
IT
Email Roberto | 50-65 years of age | Experience level: first safari
From our experience,avoid this company
Only now, when I was about to leave a review, I noticed that several reviews were from locals with a single review, and several others complained about the same experience we had.
Furthermore, the photos weren't actually taken, but were taken online.
In summary, we had a terrible experience and I would advise everyone against using this agency. I've also reported them to the Italian consulate for their utter dishonesty.
I contacted them for a quote, and they responded very kindly and offered me a solution.
I asked if it was possible to make some changes since it was a private tour.
Everything was accepted.
The initial tour includes 8 days and 7 nights at a cost of $4,995:
- Airport transfers, accommodation and meals only
- Tarangire National Park, accommodation and meals
- Serengeti National Park, accommodation and meals
- Central Serengeti National Park, accommodation and meals
- Ngorongoro Crater, accommodation and meals
- Lake Manyara National Park, accommodation and meals
- Materuni Waterfall, accommodation and meals
- Airport transfer
I decide to modify the itinerary based on my needs by booking the initial and final accommodations and two intermediate ones myself, after asking them for confirmation. The program is modified so that I can do a one-day light trek on Kilimanjaro and have more time for the Serengeti: therefore, 6 days and 2 nights are at their expense.
The final program will be as follows:
- Mount Kilimanjaro Trek
- Tarangire National Park, accommodations and meals
- Serengeti National Park, meals
- Central Serengeti National Park, meals
- Serengeti National Park, accommodations and meals
- Ngorongoro Crater, meals
You'd think the total would decrease, right?
But no, because I'm told the initial offer remains the same (so they're already making money on the four nights I won't be using) and all additional expenses are my own.
New total requested $5,870, as you can see from the attached images.
Almost $1,000 for the changes.
The program still mentions full days spent in the various parks.
Initially, I try to negotiate, but given the limited availability, I decide to let it go and insist that everything go smoothly because it's the vacation of a lifetime...
Everything was fine on the first day, but already on the second day, the surprises began:
- rooms in the second day's accommodation had mold-covered walls and unbreathable air (and we thought it was a mix-up that led to our amicable termination)
- they didn't pay the accommodation fees, causing us to be in trouble because they had to pay them at the park entrance, but we never went to the register (read what's listed as included in their offer, and in any case, they specifically asked me for the money to pay them)
- they said, despite it being stated in the contract, that for the days we had the accommodations, no meals were included, despite it being stated in the contract and no one having notified us.
- to earn about $400 more, they forced us to get up between 5 and 6 for two consecutive days, because by compressing our hours, they saved themselves from paying for a day of access to the Serengeti.
Let's just say we spent the third day pissed off, having found the manager to be a total pain.
On our last day in the Serengeti, in particular, we spent three hours at the park gate arguing about the fact that we had paid for an extra day to stay there (about $1,000), and at 9:45 they were taking us out.
Truly embarrassing.
The only positive note was the truly exceptional guides, especially Samwel!
What more can I say? Avoid them completely.
US
Email Apoorva | 20-35 years of age | Experience level: over 5 safaris
The tour operator know what they are doing and are highly reliable. My guide was the best!
Moria Safari were very good with providing me several alternatives for the safari. I did a 6 day wildebeest migration safari with 3 days in Serengeti, 1 day in Ngorongoro Crater, 1 day in Tarangire and 1 day in Lake Manyara. Jessica from Moria Safari coordinated my tour and she was very quick to response. My guide Elly was excellent. He was very knowledgeable, witty, humorous and funny. He was extremely reliable with driving and sighting animals. We were fortunate enough to see the wildebeest migration, lion guarding his kill, lion mating, leopard, cheetah, elephants, hyenas, ostriches, several types of eagles, hippos, hyenas just to name a few. In terms of wildlife sighting its not just the animals you see, you actually get to observe the whole story or dynamics of the situation. For instance, several hundreds of thousands of Wildebeests thinking whether to cross the river, and then a brave one crosses the river and the whole herd follows - herd mentality. And then you see how the crocodiles spring into action! Also, this safari was great for me as a solo traveller and my other 6 team mates were also avid wildlife enthusiasts helping us align well on our goals.
Despite all the positives, there are always things to improve or to be aware of and following are those:
- my window glass was jammed, it opened very little. Despite putting oil it didn’t improve a lot. But good thing is you can always stand up and view from the top if you are inside the Park. If outside the park or your teammates are unwilling to open the roof, you are stuck with the tiny opening in your window
- for the camping which was 3 nights, only cold water is available
- for food, there was only one vegetarian option for lunches. dinners were better with more vegetarian options. breakfast for me was usually crepes
- the refrigerator in the car was not working
- the roads between national parks (even outside of the park) are rough and very bumpy, our guide would call it african massage, be prepared to get some free African massage in these long drives!
- It also gets very dusty and there is no AC inside which means you will end up cracking open the window, better get face masks
- The vehicle typically will get flat at least once in your 6 day safari because of how rough the road is.
Overall, the people of Tanzania are very warm and hospitable, hakuna matata!!
ES
Email Dani | 35-50 years of age | Experience level: first safari
Great Safari experience with Moria
The safar with Moria was so great. Since the begining they adapted to my preferences in visiting different national parks. Driver and guide was very good, spotted the big five, accomodation, food, all was perfect. Also they helped me in get accommodation for the last night when they were not supposed to. Thanks a lot to Joshua for keeping constantly in touch and taking care of all.
ES
Email Natalia | 20-35 years of age | Experience level: first safari
Safari in Seregenti and Ngorongoro
The safari was absolutely spectacular! From start to finish, Steven took care of us in every single moment and made sure we experienced everything to the fullest. He was attentive, knowledgeable, and went above and beyond to make the journey unforgettable. Thanks to him, we felt safe, comfortable, and truly immersed in the adventure.
David, the chef, was also amazing—he treated us with so much kindness and prepared delicious meals that made the whole experience even more special. Having such warm and professional people around us really elevated the trip.
We couldn’t have asked for a better safari, and we 100% recommend doing it with them. It’s an experience we will treasure forever!
ES
Email Paula | 20-35 years of age | Experience level: first safari
Amazing and comfortable tour, nice and better guide
The guide Steven was so nice and kind, he make feel us like princess and he was very attentive in everything, both in the water, showing us everything we wanted to see, giving us the time we needed to look around or take photos, explaining and informing us about everything we saw. I can’t imagine a better guide than the one we had, and we are grateful for all his effort and patience in helping us make the most of our time. In the end, we saw all the animals we wanted to see, even the difficult ones to find, since David never gave up.
I would also like to thank and acknowledge the great work of David, the chef — the food was amazing and he was always very attentive and kind.
We had a great time with both of them and I highly recommend it.
