Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 126
  • 4 star 12
  • 3 star 1
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 12 Reviews
Dariusz   –  
Kenya KE
Visited: September 2013 Reviewed: Nov 13, 2013

35-50 years of age  |  Experience level: 2-5 safaris

I would like to thank you for organising the trip for myself and my wife. Everything went perfect.
4/5

We are very happy about the service in the Masai Mara and also about kind help of the driver who was assisting us in Nairobi. I will be very happy to refer to you any of my friends who decide to visit Kenya.

Brenda and Bernard   –  
Canada CA
Visited: December 2015 Reviewed: Jan 5, 2016

Email Brenda and Bernard  |  50-65 years of age  |  Experience level: 2-5 safaris

safari
4/5

Enjoyable trip. Well planner. Hotels in good order. Driver punctual and a knowledgeable safari guide. Felt extremely safe.

Pan hongzhi   –  
China CN
Visited: July 2016 Reviewed: Aug 6, 2016

Email Pan hongzhi

A good designed schedule and best choices of hotel with very good food.
4/5

Very professional and on time! All the staff are very friendly and honest. Good choices of hotel with good food.

Vivian Brown   –  
United Kingdom UK
Visited: September 2016 Reviewed: Sep 28, 2016

Email Vivian Brown  |  65+ years of age  |  Experience level: over 5 safaris

Efficient and friendly organisers of trips in Kenya
4/5

My wife and I have used Let's Go on several occasions when we were working as volunteers in Kenya between 2007 and 2009 and now when we return from time to time. I used to visit their helpful office in the ABC Plaza on my way to Kangemi if I was looking for a few days break. They had good suggestions and were reliable and efficient in making the arrangements. We continue to use them now we are back in the UK and fhey can offer advantages over the bigger international travel agencies. We have just returned from two days in Laikipia where they handled very well the problems of transferring money to their Kenyan Bank and issuing vouchers for our stay.

Nichole   –  
United States US
Visited: July 2017 Reviewed: Aug 24, 2017

Email Nichole  |  20-35 years of age  |  Experience level: first safari

Great customer service and amazing safari experience
4/5

I have to point out that generally I do not write online reviews. However, I really found other people’s reviews about Uniglobe Let’s Go Travel very useful in helping me decide to contact them, so I figured it is not too late to help future travelers with a review of my own.

First of all, I like to thank Angela Githatu from Uniglobe for helping me plan an amazing trip. After doing a lot of research and reading reviews, I decided to contact Uniglobe, among other agencies, to get a quote for my trip to Kenya. I received a quote within a couple of days. The personalized quote was very detailed and included all the information I originally requested. After reviewing the quote, I had more questions. Angela very promptly replied to my emails, and that really helped in fine tuning the details of the trip in a very short period of time. Before making the payment for the package, I called Angela to ask her even more questions and requested that she walked me through the purchase process. She was available during office hours and was very attentive in answering my questions. In case you are wondering, I bought an international calling card to be able to speak with her directly. Angela helped me plan everything, from local air and ground transportation to securing my place in the safari. I did 4 days in Masai Mara (at Ilkeliani Camp), 1 day at Lake Nakuru (at Sopa Lodge) and 2 days in Nairobi. My safari experience at Ilkeliani camp was amazing, from the food, to the friendliness of the staff and the game drives with the awesome safari guides (John Mark and Eric).

When we arrived to Kenya (group of 4 adults), a Uniglobe representative was already waiting for us. She called the driver and he took us to a city hotel for an overnight stay. The next morning, James, our second driver, picked us in the morning to take us to Wilson airport. James was very friendly and courteous. Once at Mara, we spent 3 nights in our camp before Jimmy, our third driver, drove us to Lake Nakuru. We did two game drives at Lake Nakuru before driving back to our hotel in Nairobi. Jimmy was very friendly, very easy to talk to, and knew a good deal of information about the animals we were spotting. On our departure day, a fourth driver, picked us timely at the hotel and drove us to the airport. All of this ground transportation was arranged by Uniglobe and was arranged based on our itinerary preferences. Having local and knowledgeable drivers makes all the difference. Trust me, you need a local to be able to navigate through the traffic. Thank you all!

I was extremely pleased with the great customer service offered by Angela. I even recommended to my friends to finish their travel arrangements with Angela, and once again Angela delivered. Even during our stay she was very helpful. We had some issues with the departure time for our return flight that required modifying our itinerary. We called Angela to her office in the middle of our trip and she was able to make the necessary arrangements for us. In addition, we were traveling on a budget and we did not wanted to sacrifice certain elements of our trip (we wanted a specific camp/safari dates) and Angela/Uniglobe Let’s Go Travel made it possible for us to have an amazing experience for a reasonable price. Thank you!

Alberto   –  
Italy IT
Visited: September 2017 Reviewed: Oct 2, 2017

Email Alberto  |  35-50 years of age  |  Experience level: first safari

Interesting relaxing and unforgettable
4/5

For me was the first time, was great, drivers were well informed, friendly and very professional.
I really recommend.

Elizabeth Peckett   –  
Bermuda BM
Visited: July 2018 Reviewed: Aug 15, 2018

Email Elizabeth Peckett  |  50-65 years of age  |  Experience level: over 5 safaris

Magical Kenya trip with old and new friends.
4/5

Arrival at Kenyatta Airport late in the evening was a shambles. Immigration took nearly 2 hours and the wait was totally unnecessary. Travellers should always be advised to apply for their visa online (eVisa) as the queue is much shorter. Only 3 staff at the desks for a jumbo jet of over 300 passengers!

Fairview Hotel was very disorganised on our arrival and did not seem to know whose booking related to which rooms. My 15 year daughter ended up on a ground floor single room, feeling very vulnerable. I slept in there instead, and she shared with her dad. It was freezing and I only had one sheet, so I slept fully clothed (with warm coat). Our 3 rooms were spread all round the hotel which made sorting luggage and clothes tricky. Breakfast was a highlight and set us up for the next day of travel. I would recommend 2 nights there if arriving late in the evening.

Booking of internal flights and hotels by an Kenya operator made the trip very straight forward.

The rest of the trip was brilliant. Favourite place was Lewa Downs - amazing in every way.. Samburu Intrepids needs a bit of an upgrade - the truck are very old now and the food is a little above average. Kitchwa Tembo was magical - as we previously experienced, although the electric fence was broken and the camp was invaded by a large elephant on several nights, a little disturbing, especially as there is a known pride of 16 lion just outside the camp ... which we saw from our trucks. This needs to be rectified.

Love Kenya - can't wait to be back. Thank you.

Nigel Prout   –  
United Kingdom UK
Visited: August 2019 Reviewed: Aug 28, 2019

Email Nigel Prout  |  50-65 years of age  |  Experience level: first safari

Trip around Kenya
4/5

We had a great time and much of that was to do with the service provided by Lets Go Travel and their friendly and responsive staff. Many thanks!

J.   –  
Canada CA
Visited: August 2019 Reviewed: Oct 1, 2019

Email J.  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience in Kenya
4/5

The safari tour was amazing - the guides knew the area very well and were very knowledgeable. Our main guide was Morris (sp?), and he was fantastic. He knew detailed information about all animals that we came across, and also shared with us interesting facts about the various areas we drove through. Service throughout the trip was excellent.
Communication was good, considering how big of a group we had, and that we were booking from abroad. Our needs were accommodated, and our expectations were met. The trip was well-organized, and guides were flexible, allowing us to change the itinerary slightly when we needed to. While we enjoyed the food at all of the lodges, some of the packed lunches en route could have been better.
Overall, we had a good experience and we would book with Lets Go Travel again.

Rahma Ally   –  
Tanzania TZ
Visited: September 2018 Reviewed: Oct 6, 2020

Email Rahma Ally  |  20-35 years of age  |  Experience level: first safari

Trip of a lifetime and it was all made possible
4/5

This was the trip of a lifetime and it was all made possible by Taswira Africa Luxury. From the time we landed, everything was taken care of. We had scheduled events but had the flexibility to make changes if needed. Climbing Kilimanjaro was not easy but I would not have made it to the top without their support and amazing guides.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 126
  • 4 star 12
  • 3 star 1
  • 2 star 1
  • 1 star 0
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