Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 126
  • 4 star 12
  • 3 star 1
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 126 Reviews
Hasan Boylu   –  
Germany DE
Visited: April 2023 Reviewed: May 15, 2023

Email Hasan Boylu  |  35-50 years of age  |  Experience level: first safari

We are exceptionally impressed with the coornation and hospitality of our tour guide + tour.
5/5

Our Tour guide Adeny was great and was able to spot animals with blank eyes whereas we were on binoculars! Spending meaningful time together and so much time in a small space (car) for several days still kept our opinion same, absolutely great!
I traveled with my two children age 9 and 14. The trip was intense in regard to distance but made worth every second!
Ensure you ask and plan for the free massage ride;)
Have fun.

Catherine   –  
Uganda UG
Visited: November 2022 Reviewed: Jan 3, 2023

Email Catherine  |  20-35 years of age  |  Experience level: 2-5 safaris

Crater Explorer Tours and Travels headed by Emmanuel are the best. We had an amazing tour with them.
5/5

Crater Tours and Travels headed by Emmanuel Julius are amazing. Notwithstanding that we booked just a day before our tour, they managed to set us up for the best tour of Ngorongoro crater and serengeti national park. The tour guides were very professional. The cook was magnificent. The hotel booking after the tour and airport transfer was awesome. I highly recommend them.

Jackie Mc   –  
United States US
Visited: August 2022 Reviewed: Sep 7, 2022

Email Jackie Mc  |  50-65 years of age  |  Experience level: first safari

Safari tour executed seamlessly, was extremely well organized, and easy to work with
5/5

Esther Muthoni in Nairobi was wonderful to work with. She organized a great itinerary and wonderful lodgings, and had to rebook us for later dates at the last minute due to illness. She made herself available at all hours to answer questions, provide local customs/practices information (e.g. tipping), discuss our plans and budget, make changes, and arrange last minute excursions. Can't say enough about how well we were taken care of. Every transfer between hotels, camps, airports, and excursions went smoothly. We had a great time in Kenya - this was our first visit to Africa, to Kenya, and first safari. I can honestly say it was the easiest, least stressful vacation I have had in a very long time - all because of the great work by Esther at Lets Go Travel.

Rick   –  
Canada CA
Visited: February 2022 Reviewed: Sep 2, 2022

Email Rick  |  50-65 years of age  |  Experience level: 2-5 safaris

Group from Canada - Fantastic experience & beyond our expectations!
5/5

I escorted a group from Canada and when asked about the highlights of our East Africa safari experience, I honestly don’t know where to start. Every single day offered something new and exciting that we completely didn’t expect. We had a gentleman in our group that pretty much summed it up. On day two, he called me over jokingly with a complaint about the view from his tent. It was obstructed by a herd of elephant. He was beyond words with excitement when he and his wife arrived at their accommodations and looked out. The experience just kept getting better.

Our group had cancelled and rescheduled twice due to Covid and the service and assistance by the owner Alan Dixson and his team was exceptional. In comparison to the many other suppliers we work with, they are one of the BEST.

Paula, our group coordinator, was always quick to respond, detailed, and friendly to work with. In fact, we are working with Paula with other groups because she is that GREAT!

The driver / guides were fun, friendly, knowledgeable and always wanting to please, making our safari experience unforgettable.
Cheers to Simon, Alex, Peter, Alfred, Tito and Julius. We hope to see you again soon!

Going on a safari is a trip of a lifetime, don’t be misled by those offering an unbelievable low price.
We saw firsthand what a cheap safari looks like. While on a game drive a minivan was stuck in the mud with 8 guests inside. I’m sure they were happy when they booked and saved, but they looked hot and miserable that day. Especially looking at us standing up with open hatched roofs in 8-seater Land Cruisers.

From Network Travel in Canada, thank you to the team at Lets Go Travel!!

Jonathan Soper   –  
United Kingdom UK
Visited: August 2022 Reviewed: Aug 31, 2022

Email Jonathan Soper  |  65+ years of age  |  Experience level: over 5 safaris

All we asked for, wanted and more!
5/5

I started planning our celebratory safari and beach holiday to Kenya for all eleven of our family in 2019 - then Covid struck. 2020 was postponed to 2021 and then we finally made it in 2022. Throughout this long preparatory period, with many changes and challenges due to postponements caused by Covid, Paula Okello, my contact at Let's Go Travel, was brilliant - patient, understanding and extremely helpful as well as being an excellent communicator, nothing phased her. When we finally made it, despite a complicated and involved itinerary, there was not a single hitch and absolutely everything went off perfectly. Our two driver/guides, Simon and Alex, were fantastic. They were extremely pleasant and friendly with a great sense of humour and our five grandchildren just loved being with them. They were also very good drivers and have an in-depth knowledge of birds as well as the animals. The camps, hotels, and internal flights were fantastic and this trip of a lifetime will be forever remembered and not just for the wonder of our safaris and beaches but also for the outstanding, friendly professionalism of the great Let's Go team. So a massive asante sana from our whole family to yours.

P.kaur   –  
Tanzania TZ
Visited: August 2022 Reviewed: Aug 18, 2022

Email P.kaur  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing services by a kind and respectful person, Lazaro!
5/5

The tours were very comfortable and Mr. Lazaro was engaging in good conversations. The key points noteworthy of are:

Punctuality - always kept time and would arrive earlier than scheduled time;

Supportive - helped in arranging logistics for business meetings in Arusha;

Friendly with kids - my child enjoyed being with him;

Proactive and responds timely to whatsapp msgs and / or calls;

Service delivery takes precedent.
Overall - a wonderful experience with an amazing person!

Jackie Matthews   –  
United Kingdom UK
Visited: July 2022 Reviewed: Aug 15, 2022

Email Jackie Matthews  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent service, prompt replies via email, giving three different suggestions. Highly recommend
5/5

Friendly and knowledgeable and efficient, making our visit to Kenya another excellent one!

Ann   –  
United States US
Visited: February 2022 Reviewed: Mar 15, 2022

Email Ann  |  65+ years of age  |  Experience level: first safari

I'm very happy with the service they gave me: They were efficient, helpful, reliable, and curteous.
5/5

I cannot recommend Mark and his team, particularly our wonderful guides, Eric and Julius, more highly. Mark managed to organize what was my very complicated schedule involving lots of changes and last minute adjustments. He knew his stuff, came up with suggestions, and made me feel very comfortable. After staying with friends in Watamu and going on a four night safari in East and West Tsavo, I traveled alone to the Masai Mara for a safari, and ended up having a great time with the knowledgable guide Eric. I was also made to feel very welcome at the Sekenani safari lodge. He also came up with a great hotel for my last night in Nairobi. Job well done!

Vanessa   –  
United Kingdom UK
Visited: January 2022 Reviewed: Jan 29, 2022

Email Vanessa  |  50-65 years of age  |  Experience level: first safari

Brilliant
5/5

We made a last minute decision to book a 3 day /2 night safari. Let’s go organised everything I asked for perfectly. Omar was our fantastic guide and driver for the duration, he was truly sensational, going above and beyond what I had imagined. Omar is a passionate guide, he personally wanted us to see and experience wild animals in their natural habitat. We saw many Elephant, giraffe, zebra, gazelle, buffalo, snake, monitor lizard, eagle and many others. The drive to see a pair of truly amazing hunting cheetah was brilliant insider knowledge. I will always choose Omar and Let’s go travel to help me create amazing experiences on safari.

Julian   –  
United Kingdom UK
Visited: October 2021 Reviewed: Dec 30, 2021

Email Julian  |  35-50 years of age  |  Experience level: 2-5 safaris

Highly knowledgeable, helpful, good value and an exceptional experience!
5/5

We had the most fantastic time in Kenya and that was mainly thanks to the organisation and support of the team at Lets Go Travel. We experienced such variety in Kenya from the busy streets of Nairobi to climbing Mount Kenya followed by a luxury safari in nearby Ol Pajeta. Simon organised our trip and our guide Joseph Gathu seamlessly executed our plans, making the whole process delightfully easy but more importantly fun. He guided us up Mount Kenya offering unique insight to experiences in the mountains. It's a challenging climb but Joseph managed our capabilities to the ascent strategy and made the whole hike a once in a lifetime memory! "polepole"! Ol Pajeta was fantastic as well - the knowledge from our guide made 2 days in this private conservatory sensational. We'd love to come back to Kenya and can't wait to plan our next trip!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 126
  • 4 star 12
  • 3 star 1
  • 2 star 1
  • 1 star 0
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