Reviews

Sort By: Date Most Helpful Rating 1,811-1,820 of 1,864 Reviews
Michelle   –  
United States US
Visited: September 2026 Reviewed: Sep 13, 2026

Email Michelle  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent 7 day safari with Jeff!
5/5

We just completed an unforgettable seven-day safari with Jungle Roam, and I cannot say enough wonderful things about our experience.

From beginning to end, our guide and driver, Jeff, was phenomenal. He was knowledgeable, professional, patient, and genuinely passionate about showing us the beauty and wildlife of Kenya. Over seven days, he navigated some incredibly rough, dusty and bumpy roads with skill and confidence, getting us safely from place to place while making the journey itself part of the adventure.

Our itinerary took us through some of Kenya’s most beautiful and diverse landscapes, including two nights in the Maasai Mara, Lake Nakuru, Lake Naivasha, Hell’s Gate National Park, and two nights in Amboseli. We had incredible game drives along the way, and Jeff’s knowledge of the wildlife and the areas we traveled through added so much to the experience.

I was traveling with my 80-year-old father, which sometimes required a little extra patience and flexibility. I especially appreciated how accommodating everyone was with him. At Hell’s Gate, Simon went above and beyond. When cycling became difficult for my dad, Simon made sure he could still participate in the experience, even taking him as a passenger on the electric bike. He handled the situation with tremendous patience, kindness and good humor, and it meant a great deal to us. The scenery was extraordinary, the wildlife encounters were unforgettable, our accommodations throughout the safari were beautiful, and we came away with memories we will be talking about for years.

Thank you to Jungle Roam, and especially to Jeff (and Simon), for taking such wonderful care of us. If you are considering a safari in Kenya, I would recommend Jungle Roam—and if you have the opportunity to travel with Jeff, you will be in excellent hands.

Five stars without hesitation. 🇰🇪🦁🐘🦒

XIPING   –  
China CN
Visited: September 2026 Reviewed: Sep 15, 2026

Email XIPING  |  20-35 years of age  |  Experience level: first safari

Our driver guide is professional, friendly and knowledgeable.
5/5

The safari tour was absolutely wonderful. Our guide was very experienced, quick to spot wild animals and kept good communication with us. The service is reliable and great value for money. We had an amazing trip and highly recommend it.

Jayne   –  
Canada CA
Visited: September 2026 Reviewed: Sep 15, 2026

Email Jayne  |  35-50 years of age  |  Experience level: first safari

relax and happy
5/5

Jungleroam travel agency has reasonable charges and high cost performance

Marc Chavarri   –  
Spain ES
Visited: September 2026 Reviewed: Sep 15, 2026

Email Marc Chavarri  |  20-35 years of age  |  Experience level: first safari

Cool
5/5

We had a great safari experience overall and everything went very smoothly. A special mention to Joseph, our driver and guide, who was absolutely amazing. He was extremely kind, helpful, professional and attentive throughout the entire safari. He always made sure we were comfortable, helped us with everything we needed and really made the whole experience even better.

The only thing we would have preferred differently was our first accommodation at Lenchada Camp in Masái Mara. It wasn’t really to our liking, and we would have appreciated being given a few accommodation options to choose from beforehand instead of having the camp assigned directly. Joseph was incredibly helpful with this situation as well and helped us arrange an alternative.

Apart from that, everything was perfect. We are very happy with the safari and especially grateful to Joseph for taking such good care of us. Highly recommended!

zhong   –  
China CN
Visited: September 2026 Reviewed: Sep 15, 2026

Email zhong  |  20-35 years of age  |  Experience level: first safari

good
5/5

This travel agency is excellent. They took us to see a wide variety of animals. The service was attentive, and the vehicles were comfortable.

Alice   –  
China CN
Visited: September 2026 Reviewed: Sep 15, 2026

Email Alice  |  20-35 years of age  |  Experience level: first safari

Patient, good driving skill
5/5

Very reliable, good for communication, and the price is reasonable

Alice   –  
China CN
Visited: September 2026 Reviewed: Sep 15, 2026

Email Alice

Great safari with humorous & professional guide Samuel
5/5

The overall Safari experience was fantastic! Our guide Samuel is humorous and professional. We spotted the Big Five within five hours, and over these days, we saw dozens of wildlife species. It was an amazing experience.

The price is reasonable and we are satisfied with the tour itself. One suggestion for improvement: communication was slow at the initial stage, mainly due to time difference, language and cultural gaps. We recommend your agency prepare a PDF document summarizing pricing for groups of 2, 3, 4 people as well as shared group tours, detailed daily itineraries and tipping guidelines. This will make information clear to clients and cut down repeated communications greatly.

The guide’s professionalism is beyond reproach. We hope your agency can further improve your service processes. Thank you!

Xiaopeng   –  
China CN
Visited: September 2026 Reviewed: Sep 15, 2026

Email Xiaopeng  |  20-35 years of age  |  Experience level: first safari

Safe faith satisfied enjoy cheap
5/5

I will recommend to my friends to choose jungleroam safari. The King of cost performance.The driver very professional and drive safely.

Jeffery   –  
China CN
Visited: September 2026 Reviewed: Sep 16, 2026

Email Jeffery  |  35-50 years of age  |  Experience level: first safari

Good
5/5

Very nice,Very good,Very interesting , A must-visit trip in this lifetime

nice time   –  
China CN
Visited: September 2026 Reviewed: Sep 16, 2026

Email nice time  |  35-50 years of age  |  Experience level: first safari

Good
5/5

very good and very nice and very beautiful,i must go here another time

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,796
  • 4 star 63
  • 3 star 1
  • 2 star 1
  • 1 star 3
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