Beyond expectations
From our first exchanges until the end of the Safari, Lizzy and the team of Leobeast have been simply fantastic.
Planning: we received a clear, highly informative and transparent offer, the few questions we had were promptly answered and further support was provided to help us prepare for the trip (info on VISA requirements, Hotels suggestions in Nairobi for our extra nights, info on currency/exchange rates, etc.).
The amount indicated in the offer is FINAL, no hidden costs, no surprises, you just need to budget some extras for the tips and your own souvenirs if you wish so.
The tour: everything that was planned happened without any deviation, or unforeseen change. All activities, transfers, accommodations and meals were exactly those described in the offer, and our driver/guide would brief us daily on the plans for the following day. We always felt we were in good hands with super friendly but professional staff.
We traveled during the low season (which was amazing!) and we received twice a free upgrade of our accommodations!
Our positive feedback also applies with the correspondent in Tanzania and the staff working there.
The only moment we needed assistance during the trip (we needed a sim card), Lizzy managed from Nairobi to arrange this for us, and in 1 hour we had someone in the hotel who delivered the sim!
Once again, I can only recommend this tour operator, we are extremely happy as the safari itself is a magic experience, and Leobeast did everything to make it smooth, so that we could really get the most of out it.