Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 23
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 25 Reviews
Kerri Deshler   –  
United States US
Visited: July 2025 Reviewed: Aug 25, 2025

Email Kerri Deshler  |  35-50 years of age  |  Experience level: first safari

Friendly, kind, fun, and detail oriented in every way!
5/5

An amazing experience with incredible scenery and thoughtful details. We had the trip of a life time! I cannot recommend them highly enough!

Elizabeth   –  
United States US
Visited: August 2025 Reviewed: Aug 16, 2025

Email Elizabeth  |  50-65 years of age  |  Experience level: first safari

You will not find a better tour company to work with!
5/5

What you cannot know from looking at safari websites is how big a tour company is, how many tours they are running concurrently, how experienced they are in the business, or how many staff they have. Had I known that Reteti was relatively small and new to the safari tour space, I might have passed them by assuming they wouldn't have the capacity to provide what we needed or the breadth and depth of experience to provide the best there was to offer. But that would have been a HUGE mistake. In fact, Reteti provided the best possible experience with the most attentive, personable, and accommodating staff imaginable!

We picked Reteti, not based on reviews, but because they offered a safari option that gave us a lot of variety in the short amount of time we had available to us. We went to Maasai Mara, Lake Naivasha, and Amboseli in 5 days.

We communicated by email and WhatsApp with only 2 different people, Kimani and Catherine. We learned later that Catherine and her husband own Reteti. I NEVER had to wait more than 24 hours for a response to every question I had (and I had a LOT). They were patient and kind and wanted to know and understand why we were coming and what our hopes were for our experience.
For example, this safari was a "bucket list" adventure in celebration of my 50th birthday. When Catherine learned that, she arranged for one of our hotels to do something special. When we got to our room, the first bed was decorated with fresh rose petals and leaves that spelled out "HBD".

The hotels we stayed at reflected the warm hospitality that Kenyans are famous for. Pride Inn Mara was our favorite. Every staff member made it their mission to make our stay easy and good. The Sopa lodge at Naivasha was equally accommodating, but much larger so naturally less personal. The Sopa lodge at Amboseli was a step down in accommodations (less anticipating of our needs, we had to ask for more, but they always responded), but no less friendly and certainly adequate.

The safari experience itself is very dependent on your driver/guide. And it was apparent from the beginning that we had one of the best. Charles knew his way around so well that we were often in the vehicle with the best views and access to the animals. He shared important information with us about politics of conservancy among different tribes and the Kenyan government, the geography and landscape, and of course the animals – all of which greatly enriched and expanded our experience.

We signed on for all the optional experiences and highly recommend others do the same, especially the hot air balloon ride which includes an amazing hot bush breakfast afterwards, complete with a custom order omelet station! It's worth getting up very early. It's worth the high price tag. Please know that the landing can be a bit rough, though, and I wouldn't recommend it for people with neck or back problems.

But overall, I can't say enough about how genuine and trustworthy they are. Catherine and her team graciously provided everything we needed and more. The entire experience, from first contact to booking to preparation to the trip itself and then lunch the last day, far exceeded our dreams and expectations. I am forever grateful.

Viswanath Iyer   –  
Australia AU
Visited: July 2025 Reviewed: Aug 11, 2025

Email Viswanath Iyer  |  65+ years of age  |  Experience level: first safari

Attention to detail. Looked at the needs of each and every member.
5/5

Kate - the lady who organised everything , did an excellent job in keeping us all informed. Prior to us landing in Kenya she told us what is required. Her service was beyond expectation.

Bernard - our driver to all the places we stayed and visited took extreme care. Very knowledgeable on what to expect. He could sense what to expect.

Value for money - Every stay , every trip and every long travel journey provided was great value for money.

Kate our organiser and Bernard - made sure that they were present as expected.

Politeness Kindness and knowledge was just great.

Being vegetarian they knew where we should go for a snack or lunch or dinner. It us right on our part to request them to organise everything.

When we return for the next trip, we know whom to contact and will rely on them for everything. Just fantastic.


Chitra & Vish IYER   –  
Australia AU
Visited: July 2025 Reviewed: Aug 8, 2025

Email Chitra & Vish IYER

A Quality Service
5/5

Reteti Adventure Dafari were very helpful and knowledgeable in helping us organise our Safari across 6 different Game Reserves, criss-crossing the country. We were met at the airport on arrival and departure. Kate was very helpful and no request was a problem.
Our Driver/guide, Bernard was excellent. Very observant, to pick animals in the tall grasses, a patient driver,very courteous and friendly.
6 of us thoroughly enjoyed the Safari.

Ram   –  
Australia AU
Visited: July 2025 Reviewed: Aug 7, 2025

Email Ram  |  65+ years of age  |  Experience level: first safari

Very helpful and knowledgeable.
4/5

Our driver cum guide was great. The trip was terrific and great value for money. I would recommend Reteti Adventures to anyone.

Nagy   –  
Australia AU
Visited: July 2025 Reviewed: Aug 6, 2025

Email Nagy  |  35-50 years of age  |  Experience level: 2-5 safaris

Trip of a lifetime thanks to Cate at Reteti
5/5

Cate is an excellent planner..she listens to your needs. She responds very fast and also is open to suggestions and criticisms. That makes working with her a real pleasure. You cant go wrong with Reteti

Jill   –  
United States US
Visited: July 2025 Reviewed: Aug 4, 2025

Email Jill  |  50-65 years of age  |  Experience level: first safari

Catherine Chege is a phenomenal tour operator-organized, passionate, knowledgeable, kind, & giving!
5/5

From start to finish, our African Safari with Retiti Safaris far exceeded all expectations! The level of service, comfort, and attention to detail was outstanding. The accommodations at Mtito Safari Camp, which is set in natural surroundings was just lovely. Clean, safe, and special. The fresh, homegrown food was so delicious!
The vehicles Retiti provided for all transportation were excellent! Clean, spacious, and able to manage the bumpy roads and muddy areas perfectly. Every day brought something magical-sunrise and sunset game drives, visits to the Giraffe Center and Elephant Orphanage, and a hot air balloon ride in the wild!
What made the experience truly exceptional were our amazing guides, lead by Catherine Chege. Their planning of everything, flexibility, knowledge of wildlife, landscape, and local culture was remarkable. They were all personable, passionate, and able to answer every question we had along the way, We were so fortunate to be able to see the Big Five, and so much more! I will be forever grateful for this once in a lifetime experience. I highly recommend Retiti Safaris! Ask for Catherine Chege to help you plan a trip that will become on of your most memorable! There aren't enough words to describe how incredible this was for my family and me!

Carly   –  
United States US
Visited: July 2025 Reviewed: Aug 4, 2025

Email Carly  |  under20 years of age  |  Experience level: first safari

Best Safari EVER!
5/5

Everything about this safari was amazing! From the moment we met them we were greeted with the kindest, most welcoming people. The guides got us to every animal we wanted to see, and were extremely knowledgeable about all of them. The jeep rides were so fun as they taught us Kenyan songs, told us funny stories, and became our friends! All the places we stayed exceeded my expectations by far. They were very nice and accommodating. The safari jeeps were very comfortable and nice, and always stocked with bottled water. Everything was planned out to perfection thanks to Catherine Chege. She was the sweetest to work with! If i go back to Kenya I will 100% be using them again!

Don   –  
United States US
Visited: July 2025 Reviewed: Aug 1, 2025

Email Don  |  65+ years of age  |  Experience level: first safari

If I were to rate Catherine Chege as a tour operator on a 10 point scale, I would give her a 15!!
5/5

The service that Catherine Chege provided to us was truly outstanding! From the time of our first conversation with her over six months ago to an email that we received right after we returned home checking in to ensure that we had arrived safely she has been extremely responsive to our many requests. Her extensive knowledge led to wonderful susggestions for each phase of our safari. She would return our calls, emails, or texts immediately, made very thoughtful recommendations to us, and advocated for us with hotels and other sights we visited. Most importantly, she cared for us as if we were members of her own family and she went out of her way to get to know each member of our family. Because of her responsiveness, attention to detail, and kindness this tour was an experience that we will never forget. She helped us create such special memories. Each member of our family came to love her and are so grateful for her delightful sense of humor, generous spirit, and her tender heart.

Carol   –  
United States US
Visited: July 2025 Reviewed: Jul 28, 2025

Email Carol  |  65+ years of age  |  Experience level: first safari

Catherine was outstanding. Her attention to detail and willingness to accommodate our needs stellar
5/5

This company is wonderful. Communication with them throughout the planning stages, during the actual Safari, and afterwards was excellent. Catherine was very focus on ensuring our safety, our enjoyment, and our needs. The cost for what we got was reasonable and affordable. All three of our drivers were knowledgeable and had vast experience which allowed us to maximize our Safari experience. They became family to us and made the actual Safari just perfect. I will refer this company highly and frequently with anyone!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 23
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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