Director & senior staff with company fleet
Reteti Adventure Safari
- Office In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- IATA & TRA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Irene | 35-50 years of age | Experience level: 2-5 safaris
Great experience
We couldn't have had a better experience. Catherine and Cynthia's attention to organizing a trip tailored to our needs was top-notch.
We were with Reteti on safari in Naivasha, Nakuru, and the Masai Mara, and it exceeded our expectations. We would like to thank Bernard, our guide and driver, who was always attentive to making sure everything was to our liking, that we were comfortable, and that we enjoyed ourselves. Thank you, we will take with us the memory of seeing the Big 5 up close.
We return to Spain with full hearts and the eternal smiles of the people of this country. Thank you for everything you have created, the moments that have filled our souls.
(automatic translation from Spanish)
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Email Eddie | 35-50 years of age | Experience level: first safari
Thorough, nearly perfect, and still wanted to hear our input on how to improve!
I went on a 4 night, 5 day safari tour organized by Reteti and I was impressed and pleased with their thoroughness. Communication was always very good, with the one minor thing in that area being that we waited on hearing a confirmation for our final payment.
Catherine, our point of contact at Reteti, was professional and very warm. She met us at our initial hotel to pick us up, and in an initial car ride with our driver, she confirmed our details for when we would return from the multi-day safari and be back in Nairobi. Among the things that I recall in that initial meeting include Catherine informing us that she had changed one of the hotels from where we were first placed because she had learned of a better hotel for us to stay at. She made the initiative to update our reservation without charging us anything extra.
It is inevitable that a safari company like Reteti needs to arrange reservations for its clients with third parties. One of these was our first accommodation, the PrideInn in Masai Mara. This was by far the most thorough of our accommodations in terms of attention to detail and being carefully attentive of our schedule from start to finish. We also added an optional hot air balloon ride, and the only bump with this third party is that our pilot should have warned us more fervently about how hard our balloon landing would be. Of course, what happens through a third party is not due to Reteti, but the overall amazing experiences we had with the balloon ride, and especially with our first hotel provider at PrideInn, and also learning of the upgrade to a hotel with better reviews all paint a picture of how much cares about the customer experience, even those experiences provided by a third party.
Our driver Charles was wonderful. Gentle, knowledgeable, and friendly. We loved having him as our driver, and glad that Catherine found us the most amazing safari driver. Charles had to attend to a sudden death in the family, so we ended up getting a replacement driver named John, who was also fantastic. John was also kind and was really funny as well. Both of our driving guides were skilled at getting us great views of animals and could answer every question on our minds about the animals we saw. Having such great drivers also points to the kind of care for quality that Reteti Safaris cares about.
Finally, at the end of our days, we added a lunch in the city. Catherine met us for lunch and wanted to hear about our experience. She wanted to know what the high points were and what the low points were. Catherine was in particular receptive to learning from us our frank evaluations of each of the providers, all in the desire to use the information she gathered from us to continually improve the experience for the next safari guests.
Overall, my experience with Reteti Adventure Safaris was nearly perfect! If I ever get the chance to go back to Kenya, I’ll definitely book my safari with Reteti.
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Email Kerri Deshler | 35-50 years of age | Experience level: first safari
Friendly, kind, fun, and detail oriented in every way!
An amazing experience with incredible scenery and thoughtful details. We had the trip of a life time! I cannot recommend them highly enough!
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Email Elizabeth | 50-65 years of age | Experience level: first safari
You will not find a better tour company to work with!
What you cannot know from looking at safari websites is how big a tour company is, how many tours they are running concurrently, how experienced they are in the business, or how many staff they have. Had I known that Reteti was relatively small and new to the safari tour space, I might have passed them by assuming they wouldn't have the capacity to provide what we needed or the breadth and depth of experience to provide the best there was to offer. But that would have been a HUGE mistake. In fact, Reteti provided the best possible experience with the most attentive, personable, and accommodating staff imaginable!
We picked Reteti, not based on reviews, but because they offered a safari option that gave us a lot of variety in the short amount of time we had available to us. We went to Maasai Mara, Lake Naivasha, and Amboseli in 5 days.
We communicated by email and WhatsApp with only 2 different people, Kimani and Catherine. We learned later that Catherine and her husband own Reteti. I NEVER had to wait more than 24 hours for a response to every question I had (and I had a LOT). They were patient and kind and wanted to know and understand why we were coming and what our hopes were for our experience.
For example, this safari was a "bucket list" adventure in celebration of my 50th birthday. When Catherine learned that, she arranged for one of our hotels to do something special. When we got to our room, the first bed was decorated with fresh rose petals and leaves that spelled out "HBD".
The hotels we stayed at reflected the warm hospitality that Kenyans are famous for. Pride Inn Mara was our favorite. Every staff member made it their mission to make our stay easy and good. The Sopa lodge at Naivasha was equally accommodating, but much larger so naturally less personal. The Sopa lodge at Amboseli was a step down in accommodations (less anticipating of our needs, we had to ask for more, but they always responded), but no less friendly and certainly adequate.
The safari experience itself is very dependent on your driver/guide. And it was apparent from the beginning that we had one of the best. Charles knew his way around so well that we were often in the vehicle with the best views and access to the animals. He shared important information with us about politics of conservancy among different tribes and the Kenyan government, the geography and landscape, and of course the animals – all of which greatly enriched and expanded our experience.
We signed on for all the optional experiences and highly recommend others do the same, especially the hot air balloon ride which includes an amazing hot bush breakfast afterwards, complete with a custom order omelet station! It's worth getting up very early. It's worth the high price tag. Please know that the landing can be a bit rough, though, and I wouldn't recommend it for people with neck or back problems.
But overall, I can't say enough about how genuine and trustworthy they are. Catherine and her team graciously provided everything we needed and more. The entire experience, from first contact to booking to preparation to the trip itself and then lunch the last day, far exceeded our dreams and expectations. I am forever grateful.
Email Viswanath Iyer | 65+ years of age | Experience level: first safari
Attention to detail. Looked at the needs of each and every member.
Kate - the lady who organised everything , did an excellent job in keeping us all informed. Prior to us landing in Kenya she told us what is required. Her service was beyond expectation.
Bernard - our driver to all the places we stayed and visited took extreme care. Very knowledgeable on what to expect. He could sense what to expect.
Value for money - Every stay , every trip and every long travel journey provided was great value for money.
Kate our organiser and Bernard - made sure that they were present as expected.
Politeness Kindness and knowledge was just great.
Being vegetarian they knew where we should go for a snack or lunch or dinner. It us right on our part to request them to organise everything.
When we return for the next trip, we know whom to contact and will rely on them for everything. Just fantastic.
A Quality Service
Reteti Adventure Dafari were very helpful and knowledgeable in helping us organise our Safari across 6 different Game Reserves, criss-crossing the country. We were met at the airport on arrival and departure. Kate was very helpful and no request was a problem.
Our Driver/guide, Bernard was excellent. Very observant, to pick animals in the tall grasses, a patient driver,very courteous and friendly.
6 of us thoroughly enjoyed the Safari.
Email Ram | 65+ years of age | Experience level: first safari
Very helpful and knowledgeable.
Our driver cum guide was great. The trip was terrific and great value for money. I would recommend Reteti Adventures to anyone.
Email Nagy | 35-50 years of age | Experience level: 2-5 safaris
Trip of a lifetime thanks to Cate at Reteti
Cate is an excellent planner..she listens to your needs. She responds very fast and also is open to suggestions and criticisms. That makes working with her a real pleasure. You cant go wrong with Reteti
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Email Jill | 50-65 years of age | Experience level: first safari
Catherine Chege is a phenomenal tour operator-organized, passionate, knowledgeable, kind, & giving!
From start to finish, our African Safari with Retiti Safaris far exceeded all expectations! The level of service, comfort, and attention to detail was outstanding. The accommodations at Mtito Safari Camp, which is set in natural surroundings was just lovely. Clean, safe, and special. The fresh, homegrown food was so delicious!
The vehicles Retiti provided for all transportation were excellent! Clean, spacious, and able to manage the bumpy roads and muddy areas perfectly. Every day brought something magical-sunrise and sunset game drives, visits to the Giraffe Center and Elephant Orphanage, and a hot air balloon ride in the wild!
What made the experience truly exceptional were our amazing guides, lead by Catherine Chege. Their planning of everything, flexibility, knowledge of wildlife, landscape, and local culture was remarkable. They were all personable, passionate, and able to answer every question we had along the way, We were so fortunate to be able to see the Big Five, and so much more! I will be forever grateful for this once in a lifetime experience. I highly recommend Retiti Safaris! Ask for Catherine Chege to help you plan a trip that will become on of your most memorable! There aren't enough words to describe how incredible this was for my family and me!
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Email Carly | under20 years of age | Experience level: first safari
Best Safari EVER!
Everything about this safari was amazing! From the moment we met them we were greeted with the kindest, most welcoming people. The guides got us to every animal we wanted to see, and were extremely knowledgeable about all of them. The jeep rides were so fun as they taught us Kenyan songs, told us funny stories, and became our friends! All the places we stayed exceeded my expectations by far. They were very nice and accommodating. The safari jeeps were very comfortable and nice, and always stocked with bottled water. Everything was planned out to perfection thanks to Catherine Chege. She was the sweetest to work with! If i go back to Kenya I will 100% be using them again!
