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Average User Rating
4.6/5

Rating Breakdown
  • 5 star 7
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0

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Grwg   –  
Belgium BE
Visited: September 2019 Reviewed: Sep 13, 2019

Email Grwg  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Grwg and not that of SafariBookings.
Disappointing experience
2/5

The Safai itself was quite well organized and very nice. I would also say that the price was fair, at least the initially planned price. That's where my disappointing experience kicks in:

The payment methods offered by the Red Chilli feel a bit like a rip-off. When I booked the tour, they insisted I would have to pay a 50%-deposit to confirm. They gave me some payment options, but without any information on which option has the lowest fees. As they all locked similar to me, I picked one randomly. This led to bank fees of 60 USD (more than 33% of the amount)! The management later said sorry for this, but refused to give me any form of compensation, even not a sign of good will (like a free night worth 12 USD for example, as proposed by me).

Furthermore, all cash payments in local currency at the hostel use an exchange rate that is 3,5% lower than the real one (there is also a 3,5% fee on card payments in the local currency) . Thus, you pay extra if you use the local currency! I obviously only found that out at the end of my stay.

Alltogether, it just didn't feel right. I would not recommand the Red Chilli, as there must be better options out there.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 7
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0
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  • All corporate and/or tour info is provided by Red Chilli Tours, not SafariBookings