Reviews

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Freek   –  
Netherlands NL
Visited: May 2026 Reviewed: May 29, 2026

Email Freek  |  20-35 years of age  |  Experience level: first safari

Amazing service, kind people - I can recommend it to anybody!
5/5

We got in contact and it felt good and trustworthy at first instance. Everything was arranged so well and all preferences were carefully taken into account. People are very kind, communicate professionally and really care about the experience - short daily check in to see if everything is going according to expectations.

A big pro is that whenever you need them they act carefully and arrange everything for you. We had for example a tight schedule to get a next flight and they even supported in on-site support at the airport to assist and make sure everything was managed.

Such a great service from truly amazing people. Dutch people can be critical but really everything was done perfectly, amazing job by the young and talented team!

Sean and Jackie Keily   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jun 13, 2026

Email Sean and Jackie Keily  |  50-65 years of age  |  Experience level: first safari

Experience of a lifetime, you will not be disappointed!!
5/5

This was our first safari and Wild Serenity Safari’s made it so easy from start to end, enabling us to have the experience of a lifetime.

There are so many companies and tours to choose from we were struggling to find the ONE that would really work for us. We came across SafariBookings and a 3 day mid-range budget tour from Arusha, covering the Serengeti and Ngorongoro Crater.

Wild Serenity safari’s were really quick to send us a proposal, which was a really high quality itinerary that covered the whole 3 days, with each days itinerary broken down, including accommodation details and photo’s (and even alternatives to consider), tour route, meal plans, and what we could expect to see throughout each day. It laid out very clearly what was included in the costs, which was pretty much everything but tips (and it even gave us some information on the ranges expected and when to tip) so nothing was left to chance, and there would be no surprises. It was also really good value compared to all the other tours we’d seen, really getting that mid-range package that we wanted just right for us. We were really impressed with the detail and quality of the proposal, and the value for money and it gave us real confidence in what we would be getting.

But that was just the start. We also received a WhatsApp from Derrick at Wild Serenity Safari’s to confirm the proposal, and create a message thread to ensure communication was direct and smooth, and to answer any questions. We had some questions and also a bit of back and forth on dates, all of which Derrick answered immediately and with super flexibility. As we were close to finalising everything we needed to speak with Derrick and although it was late local time, he got straight back to us. Having this level of personal contact was super helpful and quickly established the trust we needed to choose the right tour and operator. At this point we knew Wild Serenity Safari’s would be a great choice.

So, we paid a deposit of 10% via a payment link, which was really easy, safe and secure and received a payment receipt (more re-assurance for us) and there were a few additional questions that Derrick answered via WhatsApp for us as the tour got closer. We were collected from Arusha airport exactly as planned, and Derrick also came to our hotel to give us a briefing the night before the tour started, which was really exceptional.

The tour itself was amazing, we wanted to experience the iconic Serengeti as well as the incredible Ngorongoro crater and the 3 days / 2 nights itinerary was perfect for us. Wild Serenity Safari’s choose their guides carefully and ours - Deus - was super friendly and very experienced. We knew the first day would be driving from Arusha to the Serengeti so we expected it would be more driving than seeing animals, but even on the way Deus took time to stop and see so many animals and also taking some diversions to see more, it felt like a full on game drive. The actual game drives of day 2 and 3 were also amazing, we saw everything. Deus knew where to go, using all his experience to find the animals and take the time for us to spend observing them, photographing them and getting up close and personal, with full respect for the animals and their welfare. We even saw 3 leopards, which is very rare, we felt very lucky indeed.

So, whether it’s your first safari or you’ve done many, we would highly recommend Wild Serenity Safari’s as your tour operator. They are a young company and it’s a very competitive market with so many tour operators to choose from. Because they’re a young company they don’t yet have thousands of reviews, but don’t let that concern you, the quality of the reviews and their actual service and the level and personalisation of their experience is what’s most important.

Let them give you a proposal and you’ll see and feel that for yourself, they will help ensure you also get an experience of a lifetime!!!!!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 19
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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