Discover Africa Safaris team
Discover Africa Safaris
- Office In:
- Size:
- 20-50 employees (Founded in 2002)
- Member Of:
- ATTA, SATSA, CTT, IGLTA & TCD Trust
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $450 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Zofia | 20-35 years of age | Experience level: first safari
Solo Trip
I had wanted to go to Africa for a long time but as a young solo female traveller was slightly nervous. I decided to book through a company and Discover Africa were amazing.
I booked in 2019 for a trip in 2020 - then Covid hit. They were great with delaying my trip until 2021 and then 2022.
The trip itself was seamless - I was picked up at the airport and all my transfers throughout my stay were smooth. The locations that were selected for me were amazing.
Adelle was incredibly helpful and responsive whenever I had questions or concerns.
It was brilliant.
US
Email Jeff | 50-65 years of age | Experience level: over 5 safaris
Takes care of all the details!
Discover Africa did a wonderful job in ensuring that all of our trip details were taken care of. Especially with all of the intricacies that Covid-19 placed on our trip, our vacation went extremely smoothly and every connection, pick-up, transfer and communication was well thought out and accounted for. It is rare, in our experience, that there is not at least one "hiccough" in one's travel plans, especially when the itinerary involves travel between multiple countries, each with their own Covid-19 protocols and requirements, but this trip went smoothly and every detail was considered and addressed.
CH
Email Benno | 50-65 years of age | Experience level: over 5 safaris
very good
good communication but cessna flight infos and buffet food style were not so detailed. Safari and staff very excellent
US
Email ag | 20-35 years of age | Experience level: first safari
Helpful and hands off
She was very concise and helpful in communicating, not being too naggy or giving too much information. I think In terms of living up to expectations, the safari location was a little more beaten up than we had anticipated and the food wasn't great, but the staff were very nice and we saw a ton of wildlife which was great.
SE
Email Wasén | 65+ years of age | Experience level: first safari
Nice but to noisy and shaking.
Tree day Safari tenting two nights in Etosha.Nice idea which can be made better. All was excelellent,views, animimals(lions,rhinos,a chheta,elefants, camping sites,lovely swimmingpools at the fist two stops, but No one did take a swim in the last pool -green and slimy(namutoni). The food good, explanations of animals and nature ok for me..BUT...the vehicle. I would like to recommend the Wild dogs as their safari was not so expensive but I would not go again.The vehicle without ac, was extremely noisy on the way to and from Etosha..,You had to put Your earplugs in. And on the gravel roads we several times asked ourselves,"how can the suspension stand this jumping and shaking."The right answer was" that there were no suspension to be broken" we joked with each other.
Imagine a much more comfortable ride from and to in that case one could have stand the shaky ride..I want to be ernest with You,I do think that people will hesitate before they go with this company again(Wild dog) if the will have to travel in that kind of a noisy vehicle
US
Email MelissaMH | 20-35 years of age | Experience level: first safari
Great set up and trip!
Megan was great at putting together trip options when we were first starting out search. I loved how she laid out the options and worked with us based on our priorities (game drives!). The links that she sent us were pretty good at laying out the properties and such, but the itinerary (down to the nitty gritty) was a little confusing. We weren't entirely sure how many activities we'd have each day at each location. We were a little surprised that the days leading up to the event we didn't hear from anyone from the lodge group or from Discover Africa - everything worked out great, but we were a little nervous as we'd never been to Africa and weren't quite sure what to expect. The other point of confusion was that our trip was always quoted to us in USD and we were told that if we booked by a certain date we'd be guaranteed that rate, however when we were actually charged on our credit card it was charged in ZAR so through the exchange rate it came out higher than what we had been quoted in USD. I understand why this needed to happen, but I think it should have been clear that the quote was actually in ZAR and that the exchange rate would obviously fluctuate.
The trip itself through Sanctuary Retreats was phenomenal! They really took care of us starting from when we stepped out of the airport in Zambia. I love how each of their properties had different activity options so you could do more than just game drives (even though those were the show-stoppers) - but I really enjoyed the mix of water/boating activities as well. We saw all of the Big 5 on our trip and loved how we had the same guide for the duration at each camp. Also be prepared that you will be VERY well fed!
CH
Email Thomas | 20-35 years of age | Experience level: 2-5 safaris
Friendly contact and quick responses
After the initial booking, the agent contacted me quickly with a few follow-up questions. Shortly before the booked stay, we had to change our schedule, that also worked very well with the support of the agent!
Email Patti Legg | 50-65 years of age | Experience level: over 5 safaris
Trip of a lifetime to Serengeti and Masai Mara
Our service from Carel at Discover Africa was outstanding. His recommendations on the timing of our trip, the lodges we should book, communication and overall assistance ensured that our trip went off very smoothly and that we were in the right place at the right time.
Discover Africa would certainly earn 5 stars from us, if their back office support in Cape Town was as good as Carel's service when we needed their assistance in Kenya.
I would happily recommend Carel Verhoef and his excellent service anytime. Thank you for a fantastic trip.
50-65 years of age | Experience level: first safari
Well planned safari and good service
Discover Africa planned our safari to East Africa and we were certainly in the right areas at the right time, our itinerary was well designed to maximize time with the migration and related sightings - logistics ran smoothly and all in all we feel that it was well worth it working with Discover Africa.
US
Email Jourden | 20-35 years of age | Experience level: first safari
Once in a lifetime South African honeymoon
The trip in general was amazing, and planning coordination and expectations were on point. The reason for 3 stars is our first accommodation after over 24hrs of travel was overbooked. There was a lot of traffic due to a Formula E event in cape town so we had to get another Uber to another accommodation across town. This type of hiccup is the exact type of issue I wanted to avoid and have a flawless honeymoon. We had a tour starting early the next morning we had to get up extra early for and drive back across town because it was too late in the evening to notify the tour company our pickup location changed. Our travel consultant Vihann had been messaging on WhatsApp and told me to let him know if there are any issues. When I reached out to him he was unresponsive. To this day he has still not responded. Even if he apologized and said there’s nothing he could do, I would’ve felt better. It shows he truly did not care about our experience once he was paid. So minus 1 star for hiccup and minus 1 for lack of communication. Rest of the experience was A+.