Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 130
  • 4 star 14
  • 3 star 2
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 148 Reviews
Arindam Ghosh   –  
United States US
Visited: August 2026 Reviewed: Aug 20, 2026

Email Arindam Ghosh  |  35-50 years of age  |  Experience level: first safari

I strongly recommend to plan with ETa
5/5

I recently completed a wonderful trip to Kenya,and ETA did an excellent job planning my entire journey, including accommodation in a reasonable rates.
Special thanks to Derrick from ETA and Tony, our game drive guide, for their outstanding support through my solo trip. I thoroughly enjoyed the experience and highly recommend ETA.

Andrea   –  
Italy IT
Visited: August 2026 Reviewed: Aug 20, 2026

Email Andrea

6-days Safari
5/5

On this August we have spent a 6-days Safari and our guide name was Saronni/Ezechiel. In the same car we were 7 people with different bookings and from different countries and he paid attention to all of us and all our needs always with a smile and a solution. Thanks him we had the possibility to really enjoy our adventure and felt welcome in Kenya!
We have also really appreciate his respect for the animals: we’ve been so lucky to see all the big 5 even more than one time and many others, but never felt inappropriate or not caring about the animals we met and their habitats.
Thank you!

Elena   –  
Italy IT
Visited: August 2026 Reviewed: Aug 18, 2026

Email Elena  |  35-50 years of age  |  Experience level: 2-5 safaris

Very good tour!
5/5

Beautiful tour. We saw some magnificent places and Mike was exceptional. Helpful and friendly.

Gerardo   –  
Germany DE
Visited: August 2026 Reviewed: Aug 18, 2026

Email Gerardo  |  35-50 years of age  |  Experience level: first safari

INCREDIBLE EXPERIENCE WITH MIKE. WE ARE SUPER PLEASED AND HAPPY WITH HIS SERVICE!
5/5

The value for the Money was worth every penny. Mike knows every trick of the book. He knows the roads and he is very experienced.

We could not recommend him enough. We managed to see many animals and he explain everything about them and their habitat.

Balaji Manickam   –  
India IN
Visited: August 2026 Reviewed: Aug 17, 2026

Email Balaji Manickam  |  20-35 years of age  |  Experience level: first safari

Excellent team that takes care of all your needs. Book them and travel worry free
5/5

Excellent team that takes care of all your needs from Airport pickup till airport drop. You can book them and travel Kenya without any worry. Wonderful stays and neatly organized group safaris.

Pavlo   –  
Uruguay UY
Visited: July 2026 Reviewed: Aug 14, 2026

Email Pavlo  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Pavlo and not that of SafariBookings.
I do not recommend them
1/5

tThey are just a WhatsApp number. What they do is outsource absolutely everything to other agencies. This means that you are constantly added to different groups where the guide has no idea about what you previously arranged or requested with them. Even when I went to make the payment, the office had the name of a different agency.

SAFETY: They subcontract independent guides who have vehicles in very poor condition, making the experience unsafe.

The tires on the vehicles were completely worn out.

The vehicles did not have basic recovery equipment such as shovels or recovery boards. At one point, due to the driver’s lack of skill, we got stuck in a ditch and another vehicle had to come and pull us out.

The seat belts were broken. The front windshields were cracked. Some vehicles had no windshield wipers.

We lost a significant amount of time due to engine problems—time that we should have spent looking for animals.

VEHICLES: Very poor maintenance. The refrigerators did not work, so the water was always hot. The inverter for charging our phones did not work. The seat belts were broken.

COMMUNICATION: At first, they responded quickly on WhatsApp. Once we had paid, they stopped responding and stopped taking responsibility for the various problems that came up during the trip.

GUIDES: The groups were a mix of customers from many different agencies, and each of us had been sold different things. The guides did not even know where we were supposed to go the following day. This caused them to be constantly in a bad mood.

PRICE: The price seems good at first, but after talking to other people in the same groups who had booked through different agencies, we found out that they had paid 10% less than we did. This makes sense because ETA outsources everything and adds a markup. They don’t actually operate anything themselves.

LUGGAGE: Because they did not take proper care of our luggage and overloaded the vehicle, they broke one of our suitcases and never acknowledged or compensated us for it.

PAYMENT: I paid part of the cost in cash when I arrived. Despite asking for a receipt every day, they never gave me any proof of payment.

FOR THE SAME PRICE, YOU CAN FIND SOMETHING MUCH BETTER.

Reply from Eta Adventure Safaris
Reply from Eta Adventure Safaris
Posted on Aug 16, 2026

Hello Can you please inform us whats your name so that we can follow up on you detailed review ,we will be happy to follow and find the solution as soon as possible

Thank you

Arnauld and Marie   –  
France FR
Visited: August 2026 Reviewed: Aug 13, 2026

Email Arnauld and Marie  |  50-65 years of age  |  Experience level: first safari

All the big within 2 days
5/5

Gilbert is a skilled driver always finding the right spot. Fast and reliable never late. He does hesitate for long day safari and never counts his time. We were lucky to get Gilbert as a driver.

Leonardo   –  
France FR
Visited: August 2026 Reviewed: Aug 11, 2026

Email Leonardo  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

We spent 4 days with our guide, Kennedy, starting with a couple of days in the Maasai Mara, then heading to Lake Nakuru and finishing in Naivasha.

Kennedy is extremely well organized and precise, a very good driver (which is definitely not something to take for granted!), and above all, he genuinely cares about making sure you have the best experience possible.

One moment really stood out to us. In Nakuru, it was already past 6:20 pm and we were about to leave the park. Just as we were reaching the exit gate, Kennedy received a call about a leopard spotted nearby. We were supposed to be out of the park by 6:30 pm, but he immediately asked the ranger if we could go and see it. The ranger agreed — and off we went!

We literally flew across the park to get there, and it was absolutely amazing. Moments like this are exactly what make a safari unforgettable.

Amazing guy, amazing guide, and highly recommended if you’re planning a safari in Kenya! 🐆🇰🇪

CHEN SONG   –  
China CN
Visited: August 2026 Reviewed: Aug 11, 2026

Email CHEN SONG  |  20-35 years of age  |  Experience level: first safari

The operator is warm heart.
4/5

Everything is perfect except the driver and other tourists are not on time.

Simon   –  
Colombia CO
Visited: August 2026 Reviewed: Aug 9, 2026

Email Simon  |  20-35 years of age  |  Experience level: first safari

Kenya 5 days / 4 nights Safari
5/5

One of the best trips of my life with my family, everything was according to the offer, recommend 100% the experience. Mr Kennedy is an amazing driver, always available and ready to help, thanks president!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 130
  • 4 star 14
  • 3 star 2
  • 2 star 0
  • 1 star 2
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