Welcome to Eta Adventure Safaris
Eta Adventure Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2024)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,750 per person per day (USD, excl. int'l flights)
Reviews
AR
Email Dante | 35-50 years of age | Experience level: first safari
Irresponsable
We did the 11-day Kenya and Tanzania safari. The ETA office is actually the Super Eagles office; I believe they are the same agency. The Kenyan driver/guide during the safaris gave us no information about where we were going or what we would do next. He drove aggressively, putting the passengers at risk, and on one occasion, he hit a sheep in the middle of the road. After complaints from all the passengers, they switched to another guide and vehicle; the vehicle was very uncomfortable and the windows didn't work properly. At one lodge, there were mice in the room at night. We found droppings on the bed and our belongings. A mouse tore through the fabric of the backpack, ate some cookies we had inside, and left droppings. Because of this situation, we consulted Derrick about what to do and whether there was a possibility of disease transmission, but we received no response. As we continued our safari in Tanzania, Seven Wonders was in charge of organizing it, and we had no problems with them.
UY
Email Pavlo | 35-50 years of age | Experience level: first safari
I do not recommend them
tThey are just a WhatsApp number. What they do is outsource absolutely everything to other agencies. This means that you are constantly added to different groups where the guide has no idea about what you previously arranged or requested with them. Even when I went to make the payment, the office had the name of a different agency.
SAFETY: They subcontract independent guides who have vehicles in very poor condition, making the experience unsafe.
The tires on the vehicles were completely worn out.
The vehicles did not have basic recovery equipment such as shovels or recovery boards. At one point, due to the driver’s lack of skill, we got stuck in a ditch and another vehicle had to come and pull us out.
The seat belts were broken. The front windshields were cracked. Some vehicles had no windshield wipers.
We lost a significant amount of time due to engine problems—time that we should have spent looking for animals.
VEHICLES: Very poor maintenance. The refrigerators did not work, so the water was always hot. The inverter for charging our phones did not work. The seat belts were broken.
COMMUNICATION: At first, they responded quickly on WhatsApp. Once we had paid, they stopped responding and stopped taking responsibility for the various problems that came up during the trip.
GUIDES: The groups were a mix of customers from many different agencies, and each of us had been sold different things. The guides did not even know where we were supposed to go the following day. This caused them to be constantly in a bad mood.
PRICE: The price seems good at first, but after talking to other people in the same groups who had booked through different agencies, we found out that they had paid 10% less than we did. This makes sense because ETA outsources everything and adds a markup. They don’t actually operate anything themselves.
LUGGAGE: Because they did not take proper care of our luggage and overloaded the vehicle, they broke one of our suitcases and never acknowledged or compensated us for it.
PAYMENT: I paid part of the cost in cash when I arrived. Despite asking for a receipt every day, they never gave me any proof of payment.
FOR THE SAME PRICE, YOU CAN FIND SOMETHING MUCH BETTER.
Reply from Eta Adventure Safaris
Posted on Aug 16, 2026Hello Can you please inform us whats your name so that we can follow up on you detailed review ,we will be happy to follow and find the solution as soon as possible
Thank you
UY
Email Pablo | 35-50 years of age | Experience level: first safari
I do not recommend them. They don't have a proper structure
I do not recommend them. We had several issues with our accommodation, and they never responded or provided any help.
They put us in a different group with a different guide every day, making the whole experience disorganized and confusing.
SECURITY: The Land Rovers they use are very old and poorly maintained, which raised serious safety concerns.
The food wasn't good either.