Helpful and answered all questions
Olivia was our main point of contact and was happy to answer any and all questions. On arrival in Arusha she arrived to our hotel with the driver to ensure everything ran smoothly. When we were picked up late one day by the driver, she chased this and ensured it was all in order.
Worth noting, everyone in the truck do not all book through the same operator and to ensure your driver knows your route and accommodation so they can cater for it it, but it was never an issue
Food was filling and healthy and even as a vegetarian I found it was easy to still eat a balanced diet.
We also booked the hot air balloon through Olivia and this ran smoothly