Reviews

Sort By: Date Most Helpful Rating 31-40 of 246 Reviews
jose dominguez   –  
Argentina AR
Visited: May 2017 Reviewed: Jun 11, 2017

Email jose dominguez  |  50-65 years of age  |  Experience level: first safari

Excelente aventura. Guia muy experimentado. Viaje entre 20/05 y 27/05/2017
4/5

La atención de Ryan, Thale y sus ayudantes fue muy buena. El es un experimentado hombre de campamento. La familia nos ofreció su tienda para comer y nos hicieron probar en varias oportunidades el vino local, que es muy rico. El safari cubrió nuestras expectativas, aunque debo reconocer que no poder bajar del vehículo en ningún momento fue un poco cansador. No obstante ello, quiero mencionar algunos puntos que tienen que ver con la información y satisfacción del cliente, entendiendo que le puede servir a otros viajeros:
-Nosotros, probablemente por una cuestión de marketing, y de mirar los capítulos exitosos de Animal Planet o de NatGeo, no estábamos bien informados de la dinámica de Kruger, de que “no es un zoo” como nos manifestó Ryan, y que los felinos pueden aparecer… o no. Hay que estar preparado para ello.
-No somos asiduos viajeros de aventura, ni de safari, pero hemos recorrido bastantes lugares del Caribe y America del sur; y como turistas internacionales nos sorprendió un poco no poder decir cuántas veces quisiéramos que se detenga de tal o cual forma para sacar una fotografía… teníamos que aceptar el criterio de Ryan, como si estuviésemos haciendo su safari y no el nuestro…
-De acuerdo a lo manifestado en los correos previos mantenidos con Thale, en ningún momento se nos dijo que la bebida no estaba incluida en el precio… ni siquiera el agua. Se mencionó que la comida estaba cubierta, menos dos almuerzos y una cena, pero nada más. Tampoco el almuerzo del dia de salida estaba cubierto. Nosotros supusimos que la bebida si, porque se nos pidió indicar en formulario previo de adhesión nuestra preferencia por el tipo de bebida, y esto nos creó confusión…. De todos modos, reitero que Ryan nos invitó con vino en varias oportunidades. Para evitar la confusión sugerimos que quiten del formulario previo la mención a preferencia de bebidas y que agreguen, en cambio, una mención muy clara indicando que la bebida no está incluida en el precio.
-En una parada del camino de regreso, Ryan se enojó con nosotros por regatear el precio de algunas artesanías, manifestando que esa gente pobre tiene días y días de trabajo sobre cada artículo, y que no es moralmente aceptable ese regateo. Pues bien, luego de abonar una obra casi U$40, encontramos exactamente la misma en Johannesburgo por la mitad de precio. Asi que como le contesté, Ryan debe dejar a los turistas ser turistas y limitarse a opinar sobre su actividad de guía, que es lo que conoce.
-Tomen los servicios de Wild Planet Safari y al finalizar, recuerden solicitar el pen drive o la memoria prometida con las fotos tomadas por Ryan o por Lungisani. Se les olvidó entregarnos la nuestra.


The attention of Ryan, Thale and his assistants was very good. He is an experienced camp man. The family offered us their tent to eat and we did try the local wine several times which is very rich. The safari met our expectations, although I must admit that being unable to get off the vehicle at any time was a bit tiring. Nevertheless, I want to mention some points that have to do with information and customer satisfaction, understanding that this can serve other travelers:
We, probably because of a marketing issue, and looking at the successful chapters of Animal Planet TV or NatGeo TV, we were not well informed of Kruger's dynamics, that" it's not a zoo"as Ryan told us, and that felines may appear ... or not. You have to be prepared for it.
We are not very adventure travelers, nor safari, but we have visited many places in the Caribbean and South America; And as international tourists we were a little surprised not to be able to say how many times we wanted to stop in some way or another to take a picture ... we had to accept Ryan's criteria, as if we were doing his safari and not ours...
According to the previous emails maintained with Thale, at no time told us that the drink was not included in the price ... not even the water. It was mentioned that the food was covered, minus two lunches and one dinner, but nothing more. Also the lunch on the day of departure was not covered. We assumed that the drink would, because we were asked to indicate in our previous membership form our preference for the type of drink, and this created confusion... Anyway, I reiterate that Ryan invited us with wine on several occasions. To avoid confusion we suggest that you remove from the previous form the mention of beverage preference and instead add a very clear mention stating that the drink is not included in the price
At a stop on the way back, Ryan was angry with us for haggling over the price of some handicrafts, stating that these poor people have days and days of work on each item, and that bargaining is not morally acceptable. Well, after paying a work almost U$ 40, we find exactly the same in Johannesburg for half the price. So, as I said, Ryan must let tourists be tourists and just comment on his guide activity, which is what he knows.
Take the services of Wild Planet Safari and at the end, remember to request the pen drive or the promised memory with the photos taken by Ryan or Lungisani. They forgot to give us ours.

Mark & Heleena   –  
Finland FI
Visited: March 2017 Reviewed: Mar 7, 2017

Email Mark & Heleena

Great trip to Kruger
5/5

From start to finish, our trip was very well organised. Our guide was Ryan, a very personable chap who has a wealth of knowledge and knows what he is doing. His helper, Lungisani, also worked hard to make our experience as enjoyable as possible. As a result, it was a very full trip in which everything went well.

June   –  
Australia AU
Visited: September 2016 Reviewed: Jan 9, 2017

Email June  |  65+ years of age  |  Experience level: first safari

We had an amazing time - everything was wonderful.
5/5

I enjoyed the whole experience and would highly recommend Wild Planet Safaris. We saw loads of amazing animals and enjoyed the camps we visited in Kruger National Park. The accommodation was good and I loved having the meals included. The vehicle was very comfortable and clean. Everything was taken care of very well and made for a super experience. Many thanks to the staff of Wild Planet Safaris.

Bjørn Ole   –  
Norway NO
Visited: October 2016 Reviewed: Nov 8, 2016

Email Bjørn Ole  |  35-50 years of age  |  Experience level: first safari

Fantastic safari with the greatest guides :-)
5/5

An absolute perfect safari. Wild Planet Safari guided us through Kruger in an entirely exemplary manner. Perfect service, always with a smile, good food and 100% professinal at all time. No doubt that they possess a vast knowledge about the animals, Kruger park, the country and the environment. They guided us to all "the big 5"and many many more animal.......missed the cheetah!

Howard   –  
Australia AU
Visited: September 2016 Reviewed: Nov 7, 2016

Email Howard  |  65+ years of age  |  Experience level: over 5 safaris

The best visit to Kruger ever (out of 15 to 20 visits)
5/5

Upon reflection, having done +/- 15 trips to Kruger, I believe this was overall the best. The convenience (you guys handled everything) was fabulous but the eating interactions (once again your cooking skills) enhanced the experience past just seeing animals. Whilst there may have been a couple of things I may have preferred different, they are insignificant in the enjoyment of the whole experience.

The range of information and the intangible extras such as the friendly interaction was appreciated, too.

My compliments and thanks to yourself and Lungisani for all this and my regards and thanks to Thale for the administration and fantastic attitude in dealing with the plans.

I have a number of people wanting your details. If all come you will be busy !.

Once again, thank you all for a wonderful trip. This was my first holiday for 12 years and it exceeded my expectations.

Angela   –  
New Zealand NZ
Visited: June 2016 Reviewed: Jul 24, 2016

Email Angela

An awesome experience - and don't let a disability put you off going on safari with Wild Planet!
5/5

Out of all the companies offering guided safaris in South Africa I'm so glad we chose Wild Planet Safari.
From the minute Ryan picked us up from Jo'burg airport to when we were dropped off everything was taken care of and we were very well looked after - that made the trip for me as I am disabled with limited mobility and did need extra help, which was offered with no fuss and before I even asked for it. Somehow Ryan and Lungisani knew what I required. Being a private tour I didn't feel I was holding anyone up - apart from my travelling buddy! - and there was plenty of space in the van for my mobility scooter and wheelchair.

Every drive - and we did many on our 6 day tour - was full of fantastic wildlife. We saw the Big 5 and so much more. Ryan's passion for what he does so well is infectious, and his knowledge of the wildlife, and Africa, is incredible; couple that with his and Lungisani's spotting skills and it makes for an amazing experience.

Our bungalow accommodation was very comfortable, clean and spacious, and every meal they prepared was fresh, healthy and delicious. We didn't have to lift a finger.

I can't fault anything about our trip - including our communication with Thale which was efficient and prompt - and don't let a disability put you off going on safari - just make sure you book direct with Wild Planet Safari.

Fredrik Tiverman   –  
Sweden SE
Visited: July 2015 Reviewed: Sep 21, 2015

Email Fredrik Tiverman  |  20-35 years of age  |  Experience level: 2-5 safaris

A wild safari
5/5

This was the second time I was on a safari with Wild Planet Safari and its guide Ryan but the first for my wife. We were on a 6 nights/7 days tour in Kruger Like last time we had a really adventurous time, we saw all the big 5 and a lot of other cool animals such as cheetah, wild dogs, large spotted genet, hyena and honey badger!
Ryan knows his way around Kruger and where to find all the animals you want to see!
All the meals we were served during our tour was excellent, he is a real braai-master!

Thanks to Ryan and Thale for this experience, it was awesome! We will be back, that's for sure!!!

Johan   –  
Sweden SE
Visited: August 2015 Reviewed: Sep 7, 2015

Email Johan  |  20-35 years of age  |  Experience level: first safari

An extraordinary adventure, take us back!
5/5

Me and my wife Emma did a 15 day eastern circle tour in August with guide Ryan.
A word that runs like a thread through the entire trip is "exciting". All the way from Johannesburg through Kruger and back again. We thought it would be a transport route to the Kruger Park but Ryan is very well-read and tell stories about his own experiences, Rugby, landscape to South Africa's history all the way to Kruger. The trip would take 7 hours but it felt like 2 :-)
We never thought we 'd get so close to wild animals and untouched nature as we did when we booked this trip, Kruger is amazing! And what Ryan does not know about animals and nature is not worth knowing , he also tells us in a way that is easy to set.
The highlight of the trip was day 6 just outside the Satara camp . In one day we saw a herd of Wild Dogs , one leopard and two rhinos!
The food also exceeded our expectations , Ryan cooked everything from scratch and almost always over an open fire. So cozy!

We would warmly recommend others to book with Wild Planet Safari!

Have a nice trip! / Johan and Emma.




Annette & Antoine   –  
Canada CA
Visited: March 2015 Reviewed: Apr 15, 2015

20-35 years of age  |  Experience level: first safari

Absolutely amazing, unbelievable experience!
5/5

Right from the beginning Thale and Ryan were always available to talk to and answer any question I had.
After we had booked our safari, I had let them know that I would be spending a night in Johannesburg by myself (my husband was meeting me 2 weeks later for our safari). Ryan graciously offered to pick me up from the airport and let me stay at his place and then take me back to the airport the next morning to catch my flight. This was absolutely above and beyond! So unbelievably generous and kind.
The actual safari itself was even better than my husband or I could have imagined. Ryan knew exactly where to take us to see the animals we wanted to see and even once we spotted them he knew the right spot to stop to get the good picture! The food was amazing, real home cooked meals on safari, which is much more than we were expecting (we expecting camping food). He even had some new meat for us to try (like ostrich and wild boar).
The whole experience was absolutely amazing and we would 110% book with Wild Planet Safari again and again!

Marie from Belgium   –  
Belgium BE
Visited: March 2015 Reviewed: Apr 5, 2015

50-65 years of age  |  Experience level: over 5 safaris

a perfect customized trip in a friendly ambience
5/5

Thales and Ryan proposed a safari tour which responded perfectly to my expectations. Everything was well organised although my request was at very short notice and with little flexibility from my side. They are very well organised, with new and safe material which made me feel relax. I appreciated their good knowledge of wildlife and birds of South Africa. Without them I would'nt have been able to discover all what I saw and it was a pleasure to travel with them. I warmly recommend!

Average User Rating
5.0/5
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