Reviews

Sort By: Date Most Helpful Rating 21-26 of 26 Reviews
Abdirahman   –  
Kenya KE
Visited: November 2024 Reviewed: Nov 30, 2024

Email Abdirahman  |  20-35 years of age  |  Experience level: 2-5 safaris

The tour was really enjoyable and smooth. My best tour so far.
5/5

Jimfire tour’s staff are professional and delivered just to my expectations. My small kids really enjoyed as they were showed around and explained each wildlife. The expense was worth the experience. The weather really conducive for a tour. I’d recommend them to anyone and everyone.

Vincent   –  
Kenya KE
Visited: December 2024 Reviewed: Dec 1, 2024

Email Vincent  |  20-35 years of age  |  Experience level: first safari

Excellent safari with jimfire adventure.Keep it up
5/5

Excellent safari with jimfire adventures. Perfect customer service. Thank you

Timothy   –  
Kenya KE
Visited: December 2024 Reviewed: Dec 4, 2024

Email Timothy  |  35-50 years of age  |  Experience level: 2-5 safaris

The tour was superb
5/5

He is the best tour guide ever, he took us all round the park, guiding us and making so many stop overs to make us enjoy the view and the environment. His car also is so much comfortable and it has a good view and very clean.

Andy   –  
United Kingdom UK
Visited: December 2024 Reviewed: Dec 9, 2024

Email Andy  |  20-35 years of age  |  Experience level: first safari

Couldn’t recommend more - incredible
5/5

I would’ve paid double for the experience we had, truly amazing. So grateful and happy with the service provided us. We did the tour at midday even though everyone suggests first thing in the morning and still saw everything!

Domenica   –  
United Kingdom UK
Visited: July 2024 Reviewed: Dec 30, 2024

Email Domenica  |  50-65 years of age  |  Experience level: first safari

Reliable, excellent service, fair pricing
5/5

We relied on Robert's services based on the recommendation of the bed and breakfast (BB) where we stayed in Nairobi. Robert handled our transfers to and from Nairobi airport, about an hour's drive from the BB. He was available even late at night, and during our trips, he entertained us with his knowledge about Kenya and Nairobi in particular, always maintaining a professional and friendly manner. Robert is reliable and well-prepared both as a driver and a tour guide. Fare pricing, excellent service. We highly recommend him and will definitely reach out to him again in the future.

Filippo   –  
Italy IT
Visited: October 2025 Reviewed: Oct 8, 2025

Email Filippo  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Filippo and not that of SafariBookings.
Absolutely to avoid, terrible experience and dishonest behavior
1/5



My experience with Jimfire Safaris and Transfers was extremely disappointing. I booked through GetYourGuide a tour that was clearly marked as “All Included,” meaning accommodation and park entrance were supposed to be part of the package. However, shortly after booking, they told me that both the accommodation and the park entrance were not included, even though it was clearly written otherwise on GetYourGuide.

I tried to contact them several times by email and through GetYourGuide, but they never replied. They only answered occasionally via WhatsApp, with vague and confusing messages. At first, they also said the tour was for two people only, even though on GetYourGuide it was possible to book for just one person, which I did.

After I showed them all the screenshots from their own listing stating that everything was included, they finally confirmed that it was all included and the booking was valid. But then, the day before the tour, they suddenly canceled it without any explanation and didn’t even cancel the booking on GetYourGuide, clearly trying to keep the money.

Fortunately, GetYourGuide support stepped in, refunded me directly, and reported them for their dishonest behavior.

I strongly recommend not booking with Jimfire Safaris and Transfers. They are unreliable, unprofessional, and act in a very dishonest way. There are many other trustworthy tour operators in Kenya, avoid this one at all costs.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 23
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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