Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 20
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 22 Reviews
Helen Goddard   –  
United Kingdom UK
Visited: January 2009 Reviewed: Oct 13, 2015

Email Helen Goddard  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional, Friendly & Helpful
5/5

Patience and the Advanced Team have always been friendly and made you feel part of their family whilst still maintaining their professionalism. Their drivers are always safe and you feel well looked after. Walking Mount Elgon, Airport Pick up and Safaris have always been a success with this company! Thank you!

Monika   –  
Poland PL
Visited: March 2015 Reviewed: Oct 15, 2015

Email Monika

Amazing hospitality of hosts, caregiving and their knowledge about the places.
5/5

Advanced Tours & Travel is very professional and well organize travel agency. Both owners and personnels are welcoming, caregiving and making everything possible if requested in a short period of time. Moreover the whole trip with them is very safe and there is always something to do and enjoy on the way to the places they organize trips. I definitely advice to go and share your travel experience with them!

Daniel Kalenzi   –  
Uganda UG
Visited: July 2015 Reviewed: Oct 22, 2015

Email Daniel Kalenzi  |  20-35 years of age  |  Experience level: 2-5 safaris

Epic customer care, professional staff with wide knowledge of the Tourism Sector Globally
5/5

They give prompt response, offer a wide range of services notably air ticketing, car hire services, airport transfer, visa consultations as well as tour plannings among others. I have had a chance to utilize and benefit from their epic services they render.

Jessica Wilson   –  
South Africa ZA
Visited: January 2011 Reviewed: Oct 22, 2015

Email Jessica Wilson

exceptional
5/5

Advanced Tours are a pleasure to work with and so accommodating. They bend over backwards to meet the requirements of their clients. I would happily suggest other people use their services.

Sally Leonard   –  
United Kingdom UK
Visited: August 2011 Reviewed: Oct 22, 2015

Email Sally Leonard  |  20-35 years of age  |  Experience level: first safari

Ugandan Safari
5/5

Communication was first class - due to the distance we had to communicate by email but Patience was always very quick to reply and would always answer my questions/concerns or help me with any extra queries re: Uganda.

She tailor made our tour for our dates/areas of interest - we even added visits to Orphanages outside our tour which Patience and her colleagues organised as well as took us there!

We ( 2 young women) felt very well looked after and safe all through the Safari. Was a memorable trip that I still talk about to people I meet.

Fantastic service. Would highly recommend. Advanced Travel & Tours went above and beyond and exceeded our expectations.

Pinky   –  
United States US
Visited: January 2015 Reviewed: Oct 23, 2015

Email Pinky  |  35-50 years of age  |  Experience level: 2-5 safaris

Generous and flexible to meet my safari parameters.
4/5

Communications= a small glitch at the beginning relating to the meals of the driver while on safari. On first day at lunch, the driver seemed confused who should pay for his lunch. We had to call Jinja office to clarify.
Expectations= the vehicle was in good condition, it was comfortable. The hotels were nice and friendly. The service was excellent.

Kate   –  
United Kingdom UK
Visited: April 2009 Reviewed: Oct 23, 2015

Email Kate  |  50-65 years of age  |  Experience level: first safari

Attentive, Professional, Thorough and Friendly
5/5

Being my first trip to Africa and choosing Uganda, I had limited expectations. A recommendation lead me to Advance Tours & Travel. From my first correspondence with this company, I was treated very well concerning all aspects of the trip from airport transfers, hotels, safari experience, advice and communication during my trip. I booked a gorilla trek for my son and myself which was a peak experience that I highly recommend. We also had the most wonderful driver for the entire trip who was not only knowledgeable about the areas we visited, but gave me complete confidence for our safety on mountainous muddy roads.
Advance Tours & Travel really listened to what I wanted to experience and designed every aspect to exceed my wishes. I can't recommend them highly enough!

Duncan Ojiambo   –  
Uganda UG
Visited: August 2015 Reviewed: Oct 24, 2015

Email Duncan Ojiambo  |  20-35 years of age  |  Experience level: 2-5 safaris

Just amazing customer care, they are wonderful travel advisors.
5/5

Advanced tour and travels has excellent staff, my friend Patience has helped me so much to meet my expectation. I have never regretted since I begun using their services.

Stewart Coulter   –  
United Kingdom UK
Visited: November 2013 Reviewed: Oct 24, 2015

Email Stewart Coulter  |  50-65 years of age  |  Experience level: 2-5 safaris

Gulu Eclipse trip
5/5

I organised a trip for 21 persons to view the total eclipse of the sun in Gulu, N Uganda in Nov 2013 with the help of Advanced Tours & Travel. They organised accommodation in 6 different places including lodges, organised collection from different places at the start before bringing them together in Gulu. 11 travelled on to Nairobi, the others returned home at 6 different times. AT&T organised these transfers seamlessly reducing the number of vehicles left when numbers allowed and also arranging a change to local safari vans once in Kenya. Communication during planning was very good and quick, they were resourceful when I needed their advice over choices and most accommodating. There were no hitches and the prices were extremely good. I had used AT&T before and they fully met expectations. 5* for organising such a complicated group!
PS Eclipse a great success: search "Gulu selfie" in YouTube.

James Herbert   –  
United Kingdom UK
Visited: October 2007 Reviewed: Oct 24, 2015

Email James Herbert  |  50-65 years of age  |  Experience level: 2-5 safaris

How advanced tours have enabled us to experience Uganda
5/5

We have used Advanced Tours for many years, and the service has always been excellent. Patience Keburingi has dealt with our requests swiftly and efficiently, her communication skills are first class, and the many, many arrangements she has made for us have been faultless. Because of Patience many students and staff from a very small English town have been able to have a fantastic Ugandan experience. Similarly, many Ugandan teachers from Namutumba have been able to fly to UK often at very short notice (because of visa hold-ups) thanks to Patience. We have no hesitation in recommending her services to other travellers.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 20
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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