Reviews

Sort By: Date Most Helpful 11-20 of 40 Reviews
Ronan   –  
United Kingdom UK
Visited: February 2026 Reviewed: Feb 16, 2026

Email Ronan  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful
5/5

Outstanding experience – thank you Pretty!
Pretty organised our gorilla trek in Bwindi and made the whole process easy, smooth, and genuinely enjoyable. From the first message to the day itself, everything was handled with care and professionalism. You can really tell this is a Ugandan company that takes pride in what it does.
An unforgettable experience, beautifully organised. We’re so glad we booked through Pretty and would recommend her to anyone visiting Uganda.

Richard   –  
United Kingdom UK
Visited: February 2026 Reviewed: Feb 15, 2026

Email Richard  |  50-65 years of age  |  Experience level: 2-5 safaris

Professional Tour Company From Start to End.
5/5

I did a 4-day tour of SW Uganda with Wagatil, covering Lake Bunyonyi and Bwindi Impenetrable Forest (Gorilla Trekking) - it was outstanding from start to finish.

From the very first message, organising everything was seamless. The itinerary was flexible, special requests were happily accommodated, and Pretty went above and beyond — I lost count of all the emails I sent, asking for a tweak here and a tweak there. Nothing was too much trouble and emails were answered super quickly.

The accommodation and food were excellent throughout, and the whole experience felt more like chatting with a knowledgeable friend rather than a tour operator.

My driver and guide on the ground, Roland, was equally professional throughout.

Uganda is an incredibly beautiful and diverse country, and Pretty, and Roland, made the experience absolutely fabulous.

I couldn’t recommend Pretty and Wagatil more highly.

Arno & Cindy   –  
Switzerland CH
Visited: February 2026 Reviewed: Feb 10, 2026

Email Arno & Cindy  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, flexible planning by Martin and expert guiding by Vicent. Highly recommended!
5/5

We had an incredible experience booking our safari with Martin. From the start, he was exceptionally patient and helpful, tailoring the itinerary to our specific needs and providing all necessary official documentation to ensure complete peace of mind regarding the company's legitimacy. The communication was prompt, and the payment process felt very secure and trusting.
Our guide, Vicent, was fantastic. Despite being younger, his knowledge of the local culture and language is vast. He was always happy to go above and beyond, like taking us to eat at local village spots outside the standard itinerary.
We booked a mid-to-high-end tour and felt we received excellent value. The lodges were very good to amazing, offering fantastic service. For the fair price we paid compared to other offers, the quality was outstanding. We would definitely book with them again for any future trips to Rwanda and Uganda.

Mateus Cruz   –  
Brazil BR
Visited: February 2026 Reviewed: Feb 6, 2026

Email Mateus Cruz  |  20-35 years of age  |  Experience level: 2-5 safaris

Quality of service and attention
5/5

I had an excellent experience with Wagatil Safari and I can only say great things! From the very beginning, the service was impeccable. The car was extremely comfortable, which made a big difference during the drives, and the hotel selection was great, well above expectations.

I would especially like to highlight our guide, Rowland, who was absolutely amazing. The real standout of Wagatil Safari is, without a doubt, the very close, attentive, and caring service, which makes you feel safe and well looked after at all times. You can truly see that they care about the client’s experience, not just about following an itinerary.

I highly recommend them and would definitely travel with them again!

Jannelle   –  
United States US
Visited: February 2026 Reviewed: Feb 4, 2026

Email Jannelle  |  20-35 years of age  |  Experience level: 2-5 safaris

Such a stand out experience!
5/5

If you are traveling solo you are in great hands with Wagatil Safaris! From the pick up at the hotel, to the guide and the overall experience it was above and beyond. I felt safe, well taken care of and honestly probably had one of the best guides - I would specifically request Joseph if you go on this tour! He’s the absolute best and so knowledgeable about the park and Rwanda history which is an added plus!

AngeMarie   –  
Sweden SE
Visited: January 2026 Reviewed: Jan 30, 2026

Email AngeMarie  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful Safari company!
5/5

From start to finish everything with our Safari was smoothly organized. We got a quote within an hour and our safari plan. The Mantis hotel was amazing, highly recommended to anyone.

The the guides Albert & Jackson was wonderful to have as our guides. They were super friendly and showed us everything we could see in the park. The also picked us up exactly where we wanted.

Pretty who did all the admin for us was also amazing and super friendly , professional & effective!

We are super happy that we choose Wagatil Safari!

Casey   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 12, 2026

Email Casey  |  20-35 years of age  |  Experience level: over 5 safaris

The best
5/5

Well organised and great experience. George was a fantastic guide who made the trip worthwhile. Would recommend 10/10

Ali   –  
Pakistan PK
Visited: November 2025 Reviewed: Nov 24, 2025

Email Ali  |  35-50 years of age  |  Experience level: first safari

Excellent well-balanced safari experience
5/5

Special thanks to Roland, my guide and driver, who created a truly memorable experience for me. The sheer number of animals we encountered was absolutely astonishing! Thanks also to Martin and Pretty for their excellent support. Roland ensured everything went smoothly and according to plan. We explored a great balance of both the southern (boat trip as well as night game drive) and northern sections of the park. The organization was excellent, and the service was professional throughout. I highly recommend Wagatil Safaris for an exceptional safari experience.

Aimee   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 30, 2025

Email Aimee  |  35-50 years of age  |  Experience level: first safari

One In A Lifetime Experience!
5/5

Huge thank you to Martin and his team. + a big shoutout to Adam our guide who made our experience totally unforgettable.
I’m still in shock of how many animals we got to see and how close we got to some of them.
Thank you Wagatil for looking after us so well.

Adriana   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 30, 2025

Email Adriana  |  35-50 years of age  |  Experience level: first safari

Beyond expectations
5/5

⭐️⭐️⭐️⭐️⭐️
Our safari experience was absolutely beyond expectations! From start to finish, the team was exceptional — knowledgeable, friendly, and attentive to every detail. We felt so well looked after throughout the entire trip and truly appreciated how smoothly everything was organized. Every moment was incredible, from the breathtaking wildlife sightings to the stunning scenery. It was an unforgettable experience, and I can’t recommend this team highly enough!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 40
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Wagatil Safaris, not SafariBookings