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Arosy Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2025)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $70 to $250 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
DE
Email Bastian | 35-50 years of age | Experience level: over 5 safaris
Terrible and a fraud
would not recommend booking with Arosy Safaris Limited based on my experience.
I paid a $1,036 deposit for a safari planned for March 2026. After the initial agreement, prices were repeatedly adjusted and the quality of the proposed accommodations did not match what had originally been discussed. We therefore agreed to cancel the trip.
A refund was confirmed to me in writing, but it has not been processed to date. Communication became very difficult afterwards, and I have not received responses to multiple follow-ups over several days.
As a result, I had to make alternative arrangements at short notice, which caused additional effort and inconvenience.
I hope the company resolves this matter, but based on my experience, I would advise others to clarify refund terms very carefully in advance.
Reply from Arosy Safaris
Posted on Apr 7, 2026Thank you for your feedback. We’re sorry to hear about your experience.
We would like to clarify that the lodges proposed remained consistent with what was initially discussed and within your agreed budget.
Following your decision to cancel, we acted in line with our agreed terms. However, as a gesture of goodwill, we made an exception to our cancellation policy and processed a partial refund. We sincerely apologize for any delays and communication challenges experienced.
We appreciate your feedback and are working to improve our service.