The Majestic Explorers Staff members
Majestic Explorers
- Office In:
- Size:
- 1-5 employees (Founded in 2021)
- Member Of:
- TANAPA & NCAA
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $150 to $800 per person per day (USD, excl. int'l flights)
Reviews
NL
Email Imre | 20-35 years of age | Experience level: first safari
A tour operator with a top guide, but areas for improvement in communication and organization.
We went on a 5-day safari and it was a fantastic experience. Our driver/guide, Bakari, was truly fantastic. He did his utmost to show us the Big Five – and he succeeded! Communication was also very smooth, and he explained everything along the way in a fun and clear manner. This really made the safari extra special.
Dave, our private chef, also deserves a huge compliment. He provided delicious meals every day, which was a real luxury after long safari days.
Most of the accommodations were excellent and well-maintained. Unfortunately, there was one campsite that was very disappointing: there was no light or running water in the toilets, and after a long, dusty day, you couldn't shower properly. I thought that was a real shame, and this could definitely be improved.
Furthermore, there were a few organizational points that could have been improved by the tour operator: The beer and wine that were included in the trip were forgotten at the beginning. As a result, we had to pay for our own beer and wine for four evenings, even though it was included in our price. On the last evening, beer and wine were brought, but this was meant to last the entire week, so we ultimately didn't get much use out of it. I found that rather disappointing.
The tour operator also indicated they weren't aware of our flight details. We were picked up at 2:00 AM for a flight scheduled for 5:00 AM, but it turned out to be delayed until 7:00 AM. This change hadn't been communicated to us, so we were awake all night at the airport. We then had to go on the first day of safari without any sleep, which was very tiring and unpleasant.
Despite these issues, the safari was generally well-organized, and we look back on it with very positive feelings. Again: the driver and the cook made this trip truly unforgettable. Absolutely recommended, with a few points to consider regarding the organization.
(automatic translation from Dutch)
Email Daisy | 35-50 years of age | Experience level: first safari
3.5 Stars...Hard to say TBH
Michael from the tour company on whatsapp was helpful, but definitely overcharged me on airport pickup - $35 from JRO to Moshi. I was on a 3D2N group tour with guide Ali, and a chef, and we stayed at Fanaka Lodge. Guide Ali didn't do an introduction at the start, no welcome, no nothing, and I learned his name from other members. While we could tell Ali was good at what he does, his attitude was negative 70% of the trip, and a couple times he tried to hype himself up by making a corny joke about how heavy his jeep was after we ate our lunch. I was traveling solo so I was riding shotgun the whole three days and had to take in 90% of his dismissive comments/attitude towards me and some members of our group.
As for the Chef! Our interactions were limited since we only saw him at the lodge, but many of us could tell he's got a big ego. One evening, he complained how everyone arrived late at dinner but he never told anyone the start time. You get the gist, communication wasn't lacking in general. I once asked the chef for more green beans in our veggie stew for the next day's lunch. And guess what, we got the least amount of green beans out of all the days. I deeply regret giving him a $20 tip. My take after this trip is, do NOT feel obligated to tip anyone, if the service doesn't merit it, despite what all websites suggest.
The safari tours are pretty well established in Moshi/Arusha, most tour companies with 3.5 stars or above, if you are on a budget, are fine. Since most tour companies rely on freelance guides & chefs, your experience will come down to luck. Wishing all future travelers in being paired with great staff!
HK
Email S. Lai | 35-50 years of age | Experience level: first safari
Very professional and quick in response
The service is good. I've modified the quotation for many times but Innocent is very patient and efficient! The tour guide is very nice, good driving skills and take very good care of everyone! We saw a lot of animals during game drive.
PL
Email Joe | 65+ years of age | Experience level: first safari
Very helpful, communicative pleasant and concerned
The seven day trip was very well worth it. Climbing to the falls was challenging, but beautiful. The different parks, Serengeti plains and the crater we saw many different animals. It was so wonderful to see the animals in their natural habitat and up close and personal. All the tour guides the staff, the chef were all very personal and nice people. The people on the tour were very interesting and personable, and we enjoyed every minute of it. All the food was tasty and interesting. The two drawbacks on the trip was the truck breaking down which is something unforeseen. So we lost some time several people on the tour were sleeping at different lodges this also ate up a lot of time because the lodges were not close to each other. But on the whole it Was an interesting enjoyable trip I would recommend it to anyone and hopefully one day I visit again.
