Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 21
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-3 of 3 Reviews
Daisy   –  
United States US
Visited: September 2025 Reviewed: Oct 6, 2025

Email Daisy  |  35-50 years of age  |  Experience level: first safari

3.5 Stars...Hard to say TBH
4/5

Michael from the tour company on whatsapp was helpful, but definitely overcharged me on airport pickup - $35 from JRO to Moshi. I was on a 3D2N group tour with guide Ali, and a chef, and we stayed at Fanaka Lodge. Guide Ali didn't do an introduction at the start, no welcome, no nothing, and I learned his name from other members. While we could tell Ali was good at what he does, his attitude was negative 70% of the trip, and a couple times he tried to hype himself up by making a corny joke about how heavy his jeep was after we ate our lunch. I was traveling solo so I was riding shotgun the whole three days and had to take in 90% of his dismissive comments/attitude towards me and some members of our group.
As for the Chef! Our interactions were limited since we only saw him at the lodge, but many of us could tell he's got a big ego. One evening, he complained how everyone arrived late at dinner but he never told anyone the start time. You get the gist, communication wasn't lacking in general. I once asked the chef for more green beans in our veggie stew for the next day's lunch. And guess what, we got the least amount of green beans out of all the days. I deeply regret giving him a $20 tip. My take after this trip is, do NOT feel obligated to tip anyone, if the service doesn't merit it, despite what all websites suggest.
The safari tours are pretty well established in Moshi/Arusha, most tour companies with 3.5 stars or above, if you are on a budget, are fine. Since most tour companies rely on freelance guides & chefs, your experience will come down to luck. Wishing all future travelers in being paired with great staff!

S. Lai   –  
Hong Kong HK
Visited: August 2025 Reviewed: Aug 29, 2025

Email S. Lai  |  35-50 years of age  |  Experience level: first safari

Very professional and quick in response
4/5

The service is good. I've modified the quotation for many times but Innocent is very patient and efficient! The tour guide is very nice, good driving skills and take very good care of everyone! We saw a lot of animals during game drive.

Joe   –  
Poland PL
Visited: June 2025 Reviewed: Jun 9, 2025

Email Joe  |  65+ years of age  |  Experience level: first safari

Very helpful, communicative pleasant and concerned
4/5

The seven day trip was very well worth it. Climbing to the falls was challenging, but beautiful. The different parks, Serengeti plains and the crater we saw many different animals. It was so wonderful to see the animals in their natural habitat and up close and personal. All the tour guides the staff, the chef were all very personal and nice people. The people on the tour were very interesting and personable, and we enjoyed every minute of it. All the food was tasty and interesting. The two drawbacks on the trip was the truck breaking down which is something unforeseen. So we lost some time several people on the tour were sleeping at different lodges this also ate up a lot of time because the lodges were not close to each other. But on the whole it Was an interesting enjoyable trip I would recommend it to anyone and hopefully one day I visit again.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 21
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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