Very flexible and very resposive
Creation and Nature safari was my operator. The whole process was smooth and easy, booking and itinerary was very flexible. The response time via Whatsapp was extremely fast. The payments, additional transportation requests were easy and reliable. The only unexpected thing was that after safari started, my itinerary was changed: the same locations but in different order. It seems this is the other side of flexibility. They take multiple customers with different itineraries and allocate them to the available safari vehicles. Eventually I visited all those parks listed in the itinerary, but in different order. The Fig Tree Lodge was pretty much a hotel with personal shower and hot water. The Serengeti and Ngorongoro campsites were all right. Not much comfort obviously but surprisingly clean. In Serengeti I could hear animals (probably buffalo) wandering around. In Ngorongoro zebras visited us in the morning. The safari vehicle was typical for Tanzania safari with six seats (+ one next to the driver), with opening rooftop. Since my itinerary was changed, I was in 3 different groups of tourists: 3, 4, and 7. The front seats are the most comfortable, but the other ones are not much worse, since you always can stand and use the open rooftop.