The review below is the personal opinion of Jan and not that of SafariBookings.
Not the best communication from the operator
The operator wasn’t great at communicating throughout the experience. Before the start of the trek, he had my arrival day wrong and I had to meet him shortly after I arrived (the night before the start of the trek as per his recommendation too). He only told me I was just on my own for the trip that night and no one else was on the tour.
The trek itself was good and the porters were lovely. They were friendly and very helpful. Hygiene is something that could definitely improved as they did provide a hot tub of water for washing but no soap or hand sanitizer at all throughout the trip. Also did not have napkins at all for meals.
Now for the walking part, the pace seemed good but there were times we were taking long breaks for no reason and I had to move around to stop from tightening up again. They were also obsessed with taking photos either their company banner in every single sign and user my phones the camera. They also did push to send the photos right away when all I wanted was to disconnect during the few days of trekking.
We made good pace and when I asked if I wanted to do 7 days instead of the 8 day Kenosha route instead, I said I enjoyed the outdoors so I wanted 8. Later it was decided without letting me know that we were doing 7. I didn’t know we were summiting until the afternoon before. They said it’s because of bad weather that they pushed it up but other people I met along the route said they had fine weather the next day. The only compensation I got for that was they paid for my accommodation the night we got back (which I had to push for).
We did summit and I do appreciate that. But after the summit. I had noticed I had frostbite in my fingers and asked for hot water for my frostbite (same as the washing water I’d usually get). I was told there was no water left and I’ll have to wait until the next camp.
Lastly in terms of tipping the operator told me one thing and the guide suggested another (which was waay off each other) it made for a really awkward tipping ceremony which again I only found out was occurring in the day it was happening.
As much as I enjoyed the trek. There were quite a few things that tainted and took away from the experience.
