Reviews
DE
Email Christine | 50-65 years of age | Experience level: first safari
Irresponsable liar
We planned booked and paid a 7 days safari. The night before departure they cancelled the trip. They apologised and promised to refund the money. We were very desperate and angry. If you have enough money, you can book another Safari.
We reported them to Safari bookings, the TRA and many other people who said that they have influence tried to help us. Meanwhile they lied to us and to Safari bookings telling different stories of when they would refund and that they offered us a different safari. After nearly six months we have the money back because they had a lot of pressure. Hope that this company will never ever have the chance to do this again. Avoiding is the best solution. There are other companies, be careful though.