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Journeymark Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2024)
- Member Of:
- TRA & KATO Bonded
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
KETZ
- Price Range:
- $130 to $750 ppper person per day (USD, excl. int'l flights)
Reviews
IN
Email Vinay Falwaria | 20-35 years of age | Experience level: first safari
A Reliable and Wonderful Travel Partner – JourneyMark Tours
I would like to share my wonderful journey with JourneyMark Tours, starting from the very first day I connected with their team—especially **Tess**. She was truly outstanding and extremely responsive throughout the entire trip planning process, right up to the day I arrived in Kenya. Every query I had was addressed promptly and clearly, which gave me great confidence and peace of mind.
**David**, the director himself, is an incredibly kind, helpful, and intelligent person. From the very beginning, he felt like a close friend to me and my wife. From our first destination at **Amboseli National Park** to the final leg of our journey in Masai Mara, David went above and beyond to give us the best possible safari experience.
He genuinely tried his best to help us spot the "Big Five", and thanks to his expertise, we were able to see an incredible variety of wildlife and birds, including lions, cheetahs, elephants, white and black rhinos, Cape buffalo, black-striped jackals, hyenas, bushbucks, impalas, warthogs, zebras, giraffes, hippos, wildebeests, baboons, Egyptian geese, secretary birds, ostriches, flamingos, pelicans, grey crowned cranes, egrets, grey herons, southern hornbills, and many more. Special thanks to David for patiently reminding us of all these names!
David is also a fantastic photographer and helped us capture countless beautiful pictures together, making our memories even more special. I must also mention the "sundowners experience"—having wine under the open sky in the heart of Masai Mara was simply magical.
Many thanks to the JourneyMark team for making this trip truly unforgettable. I will cherish these memories forever.
Reply from Journeymark Tours
Posted on Dec 16, 2025Thank you so much for this heartfelt and detailed review. We are truly honored that you chose Journey Mark Tours for your safari adventure in Kenya.
Your kind words about Tess mean a lot to us she is indeed dedicated to ensuring every guest feels confident and well-supported from the very first interaction. We are also deeply grateful for your appreciation of David. Creating meaningful, friendly, and memorable experiences for our guests is at the heart of what we do, and it brings us great joy to know that you and your wife felt so welcomed and cared for throughout your journey.
We’re delighted that your time in Amboseli National Park and the Masai Mara was filled with incredible wildlife sightings, unforgettable moments, and magical experiences like the sundowners in the Mara. Knowing that these memories will stay with you forever is the greatest reward for our team.
Thank you once again for trusting us with such a special trip. We would be absolutely delighted to welcome you back to Kenya for another adventure in the future.
Warm regards,
Journey Mark Tours Team
CA
Email Hassan | 20-35 years of age | Experience level: first safari
Once in a Lifetime Experience
We just a finished a 9-day Safari with JourneyMark and it was like a dream. We did a private safari since we wanted to enjoy the drives on our own time. David was our guide and driver and we honestly couldn't ask for anyone better. He would explain everything to us and was very sharp in the game drives and knew exactly where and when to go. Also a great photographer! The car was also very good and comfortable and got us through muddy roads very easily. Also has a free WIFI and a cooler! We would do early morning and evening game drives every day. Not very crowded during this time of the year. The scenery and drives were just exceptional. Every part of the country was different and you never get bored. We did Amboseli, Samburu, Nakura, Naivasha, and Masai Mara. Samburu and Masai Mara were my favorites. We got to see all the big 5 and all the special 5. Overall, I couldn't recommend a Safari with JourneyMark enough! You will not regret it!
Reply from Journeymark Tours
Posted on Dec 29, 2025Thank you so much for taking the time to share your incredible experience with JourneyMark! We are thrilled to hear that your 9-day safari was like a dream come true.
We’re especially delighted to hear that David made such a positive impression and that you enjoyed the private game drives, comfortable vehicle, and all the little touches like WiFi and the cooler. It’s wonderful to know that the diversity of the landscapes and wildlife from Amboseli to Masai Mara made your safari truly memorable.
Your kind words mean a lot to us, and we are so grateful for your recommendation. We hope that your memories of the Big 5, the “special 5,” and all the stunning scenery will stay with you for years to come.
We look forward to welcoming you on another JourneyMark adventure whenever the time is right!
GR
Email Evangelos | 35-50 years of age | Experience level: 2-5 safaris
Perfect
Everything was perfect. There was very good organization and communication with the agency. Our guide David was specialized, he knew everything and was always in a good mood and made our experience even more special with his knowledge.The tour is totally value for money.
Reply from Journeymark Tours
Posted on Jan 12, 2026Thank you so much for your wonderful feedback. We are truly happy to hear that everything was perfect and that you enjoyed the organization and communication throughout your tour.
We are especially delighted to know that David made your experience even more special with his knowledge, professionalism, and positive attitude. We will be sure to share your kind words with him.
Thank you for choosing us, and we’re glad you found the tour to be great value for money. We hope to welcome you again for another memorable experience in the future.
GR
Email Akis | 35-50 years of age | Experience level: first safari
An Exceptional Safari Experience
A great experience overall and David is an outstanding guide with passion for his work, deep knowledge of the wildlife and the land.
GR
Email Ioannis | 35-50 years of age | Experience level: first safari
Amazing tour guide supported by a very supportive administrative team and an amazing guide, David
My first time in Kenya and Masai Mara was an amazing experience thanks to Journeymark and more specifically David, who was an amazing guide. The administrative team was very helpful and responsive to every queue or request prior and during the trip, and David (our guide) was extremely positive, happy and accommodative in every wish we had. I strongly recommend them as tour guides, even for safari novices like me and my friends. 10/10
GR
Email Nick | 35-50 years of age | Experience level: first safari
Experienced with a lot of knowledge about animals,birds etc and very cooperative
With David, we felt safe and confident that we would see all the animals, and he helped us a lot in understanding Kenyan culture.
CA
Email Mehrnoosh | 50-65 years of age | Experience level: first safari
Based on my experience, this tour operator is completely unreliable. They failed to uphold any trust
I experienced a significant financial loss of $2,150 while booking with Journeymark Tours & Travel. I was in contact with employees via official company email addresses, through which I received payment instructions. After I transferred the funds and received an initial confirmation, the company later claimed the payment was never received and no booking existed.
While the Kenya police investigated the matter, they were unable to recover the funds as they had been diverted to an account in Nigeria. This points to a severe breach of their internal communication security or official email channels. Despite my efforts and the involvement of SafariBookings, the matter remains unresolved and the funds have not been reimbursed.
This has been a devastating experience that led to the cancellation of a long-planned trip. I advise any traveler considering this operator to be extremely cautious and to double-verify all payment instructions through multiple channels before transferring any funds.
Reply from Journeymark Tours
Posted on Apr 8, 2026We are very sorry to read about your experience and the concerns you’ve raised.
However, we would like to clarify that this matter was previously reviewed in detail by the SafariBookings complaints team. Based on the findings at that time, there was no conclusive evidence linking Journeymark Tours & Travel to the alleged transaction.
We take any claims of fraud or misrepresentation extremely seriously. Our company operates strictly through verified communication channels and official company payment details. We do not request payments through unofficial means, and we strongly advise all clients to verify payment instructions directly with our office before making any transfers.
We also want to emphasize that we have no record of a confirmed booking under your name corresponding to the claims mentioned, which further raises concerns about possible third-party interference or impersonation.
That said, we remain fully open to reviewing any new, verifiable information. If you are able to provide official documentation (such as confirmed email correspondence, payment proof, and transaction details) directly to both our office and SafariBookings, we are willing to cooperate fully to clarify the situation.
Journeymark Tours & Travel has proudly served many travelers with transparency and professionalism, and we remain committed to maintaining the highest standards of service and client security.
Email Elizabeth | 35-50 years of age | Experience level: 2-5 safaris
Well-organised, enriching and genuinely memorable learning experiences with JourneyMark Tours, Kenya
I had a truly rewarding experience with JourneyMark Tours. From the beginning, communication was prompt, clear and professional, making it easy to confirm both trips with confidence. The team was responsive to questions and provided all necessary details in good time, which made the process stress-free.
Our first tour to Nairobi national park was exceptionally well organised. Pick up was on time, the guide, David, was knowledgeable and engaging, and we were able to see a wide variety of wildlife in a short but well-paced game drive. The experience felt safe, educational, and well thought out, with the guide explaining animal behaviour in away that was both simple and insightful.
The visit to the Giraffe Centre was equally enjoyable. It was well timed and relaxed, allowing for meaningful interaction with the giraffes and plenty opportunity for photos and learning. The guide was patient, friendly, and attentive throughout.
In terms of value of money, the experience exceeded expectations, offering high quality service at a reasonable cost. Reliability was excellent, with everything running exactly as scheduled. JourneyMark Tours left such a positive impression that I confidently booked again with them.
IN
Email Deepanshu | 20-35 years of age | Experience level: 2-5 safaris
Best
Mr. David the guide made the tour memorable. He has been very adjusting .. Clicked very good photograps.. He is very cool person. The car was also very clean... Excellent and memorable safari.. we could even able to see 7 Lions.
Amazing !
We, my husband and I, went on a safari tour in Nakuru National Park, Kenya, with David last week, and it was truly the best time of our lives.
David was not just a tour guide—he is someone who is genuinely passionate about nature and clearly enjoys safaris just as much as his guests do. He was incredibly knowledgeable, kind, and very funny, which made the entire experience even more special.
We saw so many amazing animals, including wild cats and a variety of birds, and David shared fascinating facts about each of them that made the experience so much richer and more memorable. He truly made our trip to Kenya unforgettable.
We cannot thank David enough for such a special experience, and we already cannot wait to return to Kenya for more safaris.
Disclaimer
- All corporate and/or tour info is provided by Journeymark Tours, not SafariBookings