Outstanding — by far the best safari operator I worked with in Africa
During my summer trip across Africa, I travelled with six different safari operators in South Africa, Tanzania, Kenya and Rwanda, so I had plenty of opportunities to compare the quality of service. I can confidently say that East Africa Safari was by far the most professional and impressive company I worked with.
From the very beginning, Anna, my coordinator, was absolutely fantastic: extremely efficient, friendly, responsive and always attentive to my needs. Communication was incredibly easy, and I always felt that everything was perfectly organized and taken care of.
In Rwanda, my guide Gerrard was simply outstanding. He accompanied me for my gorilla trekking experience and also took the time to really understand what I was interested in, adapting and personalizing my tour of Kigali accordingly. He was knowledgeable, attentive, warm and genuinely committed to making the experience special.
The gorilla trek itself was one of the most extraordinary experiences of my life, and the professionalism and care of East Africa Safari made the whole journey even more memorable.
After travelling with several operators across Africa, East Africa Safari truly stood out from all the others. I would recommend them without hesitation to anyone planning a trip in East Africa. A huge thank you to Anna and Gerrard for an unforgettable experience!