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Reviews

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
Tabitha   –  
Canada CA
Visited: May 2019 Reviewed: Jun 8, 2019

Email Tabitha  |  50-65 years of age  |  Experience level: 2-5 safaris

Exceptional service from start to end!
5/5

We contacted Tracks Berg travel a couple of months before our trip. Erick was very prompt in communicating and keeping in contact throughout the whole lead up to our trip.
We had Samuel as our driver guide who has excellent knowledge of wildlife, birdlife, flora and fauna on top of this he was very good in reading the body language of animals and with this we were able to witness lions take down a zebra. He was flexible with us and very accommodative of our ever changing timings. All in all our trip went smoothly thanks to Erick and the staff at Tracks Berg travel.

Thank you so much for a wonderful safari!

Peter   –  
Australia AU
Visited: March 2019 Reviewed: Apr 9, 2019

Email Peter  |  50-65 years of age  |  Experience level: over 5 safaris

Perfect and well coordinated car hire service.
5/5

Renting a Rav4 from Tracks Berg Travel was by far the best decision we could have ever made for our 20 days trip to Kenya and Tanzania. After a year of research, research and more research through different travel forums we engaged Tracks Berg Travel and a couple of other car rental companies, Erick responded very fast to our questions and offered solutions to the best routes, accommodations or where we needed to amend our itinerary.

When it came to the payment Erick requested we pay an initial 20% deposit of the total cost and the balance on arrival so that he could facilitate the Comesa insurance for the border crossing. We transferred this via PayPal which was confirmed within 10 minutes and we got a confirmation receipt.

On our arrival day, our flight was delayed for 2 hours in South Africa but we managed to message Erick who was already at the airport. Upon arrival we found Erick with our names on a board and proceeded to the car. The Rav4 was in excellent condition! After the final payment and signing of the rental agreement we left the airport and off on our trip. Throughout our trip Erick kept in contact with us to check if everything was okay. (We were very impressed by this). The border crossing to Tanzania was flawless as we had all the relevant documents including the Comesa insurance that was arranged beforehand.

On the last day we returned to Nairobi with afew hours to our flight. The Rav4 was just outstanding to the end. We felt we were well taken care of by Tracks Berg Travel and we especially thank Erick for the excellent service! (We have already recommended them to our friends who are visiting Kenya later in the year)

Lauren Wilkes   –  
Kenya KE
Visited: March 2019 Reviewed: Mar 25, 2019

Email Lauren Wilkes  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent 6 days in Masai Mara, Lake Naivasha and Amboseli.
5/5

We had a fantastic safari with our driver guide Martin. He was very well informed, cheerful and fun. 2 parents and our 3 children, 6, 9 and 11yrs quite the age range to test the mettle of any guide. Our lodge was very nice and, most important, we saw plenty of animals. I had set my heart on a hunt as I had read that Masai Mara was one of the few places that one could witness this, but I wasn’t holding my breath, To my luck we saw a pride of 6 lionesses get close to a group of zebras and with a bust of blurred speed one of the poor Zebs was down, totally making my trip. Martin really helped improve our odds, very knowledgeable with animal behavior.

During the booking process we paid a little extra to have a Land cruiser instead of a minivan. We're glad we did! A big Thank you to Martin, Erick and Ashley!

Olaf, Laetitia and Jonathan   –  
Germany DE
Visited: July 2015 Reviewed: Jul 7, 2015

35-50 years of age  |  Experience level: 2-5 safaris

One day in Nakuru
5/5

Very flexible tour provider, cost efficient and able to shape a tour towards customer requirements. Very happy with the safari driver, really giving his best to spot the animals and very knowledgeable about wildlife. Clearly exceed expectation for a one day low budget safari trip.

Edward   –  
Kenya KE
Visited: June 2015 Reviewed: Jul 3, 2015

20-35 years of age  |  Experience level: over 5 safaris

It was the best tour i have had in a long time. I really reccomend this company to anyone out there
5/5

Topic: Terrific safari
June 7 – 17 (Meru, Samburu, Sweetwater, Aberdare, Nakuru and Masai Mara)
We were picked up at the fairview hotel in Nairobi by our Guide George. Our 4x4 Toyota Land cruiser was very comfortable and spacious for just the five of us. George not only being a terrific guide he was also very friendly and punctual. George somehow knew where every animal lived in the parks we visited, we had the opportunity to see all the Big five ! We had an 11 days safari, starting from Meru, Samburu, Sweetwater, Aberdare, Nakuru and Masai Mara. George always wanted to make sure we were having a great time on safari.

Elsa Kopje, felt so natural and the view from our unique accommodations overlooking the park presented a chance to see variety of animal, We saw baboons, giraffes, elephants, antelopes, hippos, zebras, lions and an ostrich. In the evening game watching we saw rhinos in the sanctuary. The sounds at night were incredible.

The Sarova mara camp was the best, a little more luxurious than Nakuru lodge, the staff here we incredibly accommodating, our camp had outdoor seating that gave for a very incredible view, Next day after we were treated to a very unique Bush lunch. The location was perfect with very scenic views and we saw very many giraffes just a short distance from the camp.

We were well taken care of by Tracks Berg Travel and we thank them for that wonderful safari and for the enjoyment that came by it. I think we saw most of the highlights,

Book your safaris through this company and you will not be disappointed

Natalia   –  
Colombia CO
Visited: September 2014 Reviewed: Sep 12, 2014

35-50 years of age  |  Experience level: first safari

Very Good Guide
5/5

Erick is a good person, very good guide we know a lot in the safary with Joseph.

Lily   –  
Kenya KE
Visited: March 2014 Reviewed: Mar 23, 2014

Email Lily  |  20-35 years of age  |  Experience level: over 5 safaris

Easy and fun experience with Tracks Berg Travel
5/5

It was very easy to book with Tracksberg and they created a custom itinerary for us and arranged everything with no hassle. Great driver and an amazing cook who came with us on safari, we had a perfect time in Meru National Park. Extremely good prices. Everything surpassed expectations.

Eve Visited: January 2014 Reviewed: Jan 19, 2014

35-50 years of age  |  Experience level: 2-5 safaris

Great Safari, Wonderful Guide
5/5

We are now back home and I would like to take this opportunity to say thank s to Tracksberg travel who made our recent safari trip to Kenya such a great success. We had an amazing time in Kenya, the tour met all our expectations and more. Everything went well as per our itinerary put together by Erick without any hitches at all. Erick, the company owner went out of the way to be our drive cum guide as well! The choice of lodges and the two camps were excellent, great staff from the moment we checked in until we checked left. Very friendly and “nothing is too much a problem” attitude to their work certainly made the experience even more enjoyable.
We saw a leopard in three locations, something that was so special as we have been on several safaris without seeing one, many thanks to Erick, our hawk eyed Guide- very knowledgeable and fun to be with.

We had a great time from start to finish.
Would we recommend Tracksberg Travel? A definite yes!

Andrew Weeks   –  
United Kingdom UK
Visited: November 2013 Reviewed: Nov 26, 2013

Email Andrew Weeks  |  35-50 years of age  |  Experience level: over 5 safaris

2 day birdwatching trip from Nairobi to Naivasha.
5/5

On a business trip to Nairobi I had a 2 day midweek break, and I requested a car and driver to spend the time in Naivasha birdwatching and visiting places i used to go as a child.

Erick came with his comfortable Rav 4 and we spent 2 excellent days pottering around Nairobi and Naivasha. Erick was excellent company and good fun to spend time with. Nothing was too much trouble - from locating my old primary school in Nairobi from 35 years ago, to 6.15 rises to go on a hunt for vultures in Hells Gate, to locating medication for my unexpected migraine. It was like travelling with a friend. However he was also sensitive to those times when i needed to have some privacy or time with others. He is also very knowledgeable about bird life, the areas we visited and Kenyan life in general. I really enjoyed my time and i would book with him again. Indeed, even if i didn't have time to go on a trip, I would probably still seek him out for a catch-up beer if i was in Nairobi again! Thanks Erick.

Rahul   –  
South Africa ZA
Visited: May 2014 Reviewed: May 5, 2014

35-50 years of age  |  Experience level: first safari

Very Friendly, accommodating and knowledgable guide.
4/5

Should fill petrol and those type of things before fetching the client.

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