Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 21
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 21 Reviews
AbbyChen   –  
China CN
Visited: February 2026 Reviewed: Feb 26, 2026

Email AbbyChen  |  20-35 years of age  |  Experience level: 2-5 safaris

Trustworthy and reliable !
5/5

We had a wonderful and unforgettable journey with Nextgen Safari. On the first day, we were picked up from Entebbe Airport in the evening. The next day, they took us to Shoebill Trekking and then to Ziwa Rhino Trekking in the afternoon. On the third day, we drove early in the morning to Kibale and went for Chimpanzee Trekking in the afternoon. On the fourth day, we drove all day from Uganda to near Rwanda's Volcanoes National Park to check in. On the fifth day, we went for Gorilla Trekking at the Volcanoes National Park; after that, they dropped us off at a hotel in Kigali, concluding the ground handling service.
The entire process went very smoothly. Communication with Benald was also very smooth during the pre-trip period—he was incredibly patient and answered all my questions promptly. This gave us great peace of mind to entrust this journey to Nextgen Safari. The driver assigned, Renatus, was very shy and quiet but an excellent driver—definitely worth recommending!!!!

Steve   –  
France FR
Visited: February 2026 Reviewed: Feb 21, 2026

Email Steve  |  20-35 years of age  |  Experience level: 2-5 safaris

Professionnal
5/5

A great experience thanks to NextGen safari, I trusted them to organize a trip to see the gorillas in Uganda, accompanied by our driver Victor (whom I recommend) who was super friendly, professional and understanding of my poor level of English.

Sara   –  
Italy IT
Visited: February 2026 Reviewed: Feb 15, 2026

Email Sara  |  20-35 years of age  |  Experience level: 2-5 safaris

Not to miss
5/5

Reliable tour operator, from the beginning Benald assisted me in my requests and the day of Safari with Renato it felt like spending time with an old friend.
Gorilla experience was simply amazing

Charles A   –  
United States US
Visited: February 2026 Reviewed: Feb 7, 2026

Email Charles A  |  50-65 years of age  |  Experience level: 2-5 safaris

Bwindi and Kibale - Gorilla and Chimp Trek
5/5

Hi,

I worked with Benald from Next Gen to book my bucket list trip to Uganda to check it the Gorilla and Chimpanzee. Benald was an excellent trip planner and inspire of my million plus questions, he was very part and understanding with me to plan out the best experience possible within a budget . Once the trip was fully planned the uci g on the cake was the assignment of Renatus as my companion and Tour guide for the past 4 days. Words cannot describe how help Renatus was during this trip, braking care of all my needs ina timely manner as well as being a friend all along this wonderful journey.

During a critical time after finishing up my Gorilla trek and being Physically drained, Renatus took it upon himself to bring the Land Cruiser down a very steep incline to drive me back up. Without his timely help 😚😀👌, I would have been ina very bad shape
.I wholeheartedly recommend Next Gen and in particular appt the plant efforts of Benald and Renatus

Thanks you both for a wonderful voice changing experience 🙏👍👌

Charles

Jason   –  
United States US
Visited: January 2026 Reviewed: Jan 19, 2026

Email Jason  |  35-50 years of age  |  Experience level: first safari

Amazing experience
5/5

I had a once in a lifetime experience at bwindi national Park trekking gorillas. My company was very professional and insured all the necessities were done. I highly recommend this trek and company. Book early and feel free to forward all your questions and concerns to them.

Gabriella   –  
Germany DE
Visited: January 2026 Reviewed: Jan 18, 2026

Email Gabriella  |  50-65 years of age  |  Experience level: first safari

An unforgettable once-in-a-lifetime experience – very highly recommended
5/5

My Uganda gorilla trekking and safari experience was excellent from the very beginning. I decided among many tour operators because of the truly good and very personal service. From the first contact on, communication was always fast, supportive, and professional, and I immediately felt I was in very good hands.
The entire organization was outstanding — very reliable and absolutely worth the price. Yes true, more than a group travel, but not something to compare — it stands on its own. Everything ran smoothly, and the tour operator was more than supportive, always answering promptly and giving me great confidence before and throughout the whole journey.
A very special highlight was my guide Renatus — and it was truly a perfect choice to have him by my side. You can clearly feel that he does what he loves, and he does it greatly. He went far beyond his role as a guide: not only an excellent organizer, but someone who genuinely took care of everything to give me the best possible experience. His knowledge, kindness, flexibility, and attention to every detail made this extraordinary journey truly exceptional.
To be in front of these gracious animals was only possible because everything was perfectly planned and lovingly taken care of — every tiny step along the way. Such moments change something in you forever. You will never be the same again.
This journey offered one-in-a-million moments and was truly a once-in-a-lifetime experience. Especially as a solo traveler, I felt completely safe, supported, and personally looked after. Special customized wishes were always considered and perfectly arranged.
I am truly happy that I chose this tour operator and that Renatus was placed at my side. I can highly recommend them — an unforgettable adventure I will carry in my heart forever. 🦍

Juan Martin & Manu Kai   –  
Argentina AR
Visited: January 2026 Reviewed: Jan 17, 2026

Email Juan Martin & Manu Kai  |  35-50 years of age  |  Experience level: over 5 safaris

The man went above and beyond to help us attain passes for Bwindi ~ very gracious for his help.
5/5

We were two self driving idiots from USA and Argentina; we decided to traverse during the election time. No passes ~ just came in with the idea of us securing the passes on your own. we could not have done this without Safari Bookings help ~ the man went above and beyond in making sure we were in the correct path; it was not easy ~ especially with the government shut down of internet etc.

You can’t and won’t go wrong ~ this place is legit and very helpful

Timothy and Miyako   –  
Japan JP
Visited: December 2025 Reviewed: Dec 30, 2025

Email Timothy and Miyako  |  20-35 years of age  |  Experience level: first safari

Nextgen Safaris is a professional and attentive tour operator that exceeds expectations.
5/5

My wife and I chose NextGen safaris to host our honeymoon in Uganda, but we were a bit nervous because it was our first time to Africa. From the first correspondence before the trip began to follow up emails after the trip was over, we felt comfortable, supported, and in completely capable hands. Benald, the head of the company, answered our endless questions was open to our many requests. He was professional and patient while preparing us for this trip. Our tour guide, Muwa, was warm and welcoming from the first meeting. He’s punctual and knowledgeable about a variety of topics pertaining to Uganda. His priorities were our safety, enjoyment, and alone time (since it was our honeymoon). From Safari gorilla trekking to local food and market trips to game drives, Muwa was in the background making sure that everything went smoothly. He also went above and beyond to make sure that the lodges that we stayed at adhered to our request of doing a bit of decorating in our rooms for that honeymoon feeling. Speaking of the lodges, they were exceptional. The staff members were kind and attentive. The rooms and scenery were beautiful, and the food was excellent. I could go on and on about how great the experience was, but I’ll just say that we’ll definitely use Nextgen Safaris when planning our next trip to Africa.

Mari   –  
Japan JP
Visited: December 2025 Reviewed: Dec 27, 2025

Email Mari  |  35-50 years of age  |  Experience level: 2-5 safaris

Safe driving guide!
5/5

Renatus was my guide. He came to my accommodation on time and brought me to the accommodation in national park before sunset. Itinerary was really good, he knows about both Rwanda and Uganda well, he is polite and driving safe. I’m lucky he was my guide:)

Ritu Sharma   –  
India IN
Visited: December 2025 Reviewed: Dec 25, 2025

Email Ritu Sharma  |  35-50 years of age  |  Experience level: 2-5 safaris

Our captain/guide (Mr. Pilot) was kind, knowledgeable, and very supportive throughout the journey
5/5

I recently traveled to Uganda with Next Gen Safari and had an incredible experience. The gorilla and chimpanzee trekking were the absolute highlights of our trip. We also visited Murchison Falls National Park and Queen Elizabeth National Park, enjoyed jungle safaris, and went on beautiful boat safaris. The lodges were comfortable, well chosen, and everything was well organized. Highly recommended!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 21
  • 4 star 0
  • 3 star 0
  • 2 star 0
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