Great Experience!
The organisation was good, and the answers to my questions came quickly.
However, I still had to ask about the tour time the night before, at around 21:00 hrs, as well as about the payment, which had already been received.
Benzo, my tour guide, arrived at 08:30 instead of the confirmed time of 10:30 hrs. Unfortunately, he had to wait, as I had been planning to visit Kigali beforehand.
Despite this, Benzo did an excellent job. He was very knowledgeable and provided a lot of interesting and useful information throughout the trip. I was very satisfied with his service and enjoyed the tour.