Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful 1-1 of 1 Reviews
debra   –  
Canada CA
Visited: October 2018 Reviewed: Dec 13, 2018

Email debra  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of debra and not that of SafariBookings.
did not deliver
2/5

We decided to go with Basecamp Tanzania after reading the excellent reviews, in particular, the comments about the guides .... "incredible", "extremely knowledgeable", "beyond exceptional", "made experience most memorable", "walking safaripedia", "extremely competent", "taught a lot about animal behaviour and ecosystem", etc. etc. Pretty impressive. Unfortunately our experience was nothing at all like the reviews, extremely disappointing. We got a driver, not a guide, who could barely speak English. Attempts at communicating were frustrating and led to misunderstandings. We drove in silence. He stopped when we asked but often drove off while we were still taking pictures. He provided no information about the animals, the environment, etc. On his advice we changed when we visited the crater because he said morning would be better. It was completely clouded in, no views, to which he said mornings always cloudy?? This company was much more expensive than other tours we looked at but given the reviews thought it would be worth it. Not getting a proper guide, feel we paid too much for an experience that did not deliver what was promised. They had to have known this person spoke little English and was not a proper guide. All we received from the company was an apology. Missed out on a once in a lifetime opportunity.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0
Write a Review