Bobby Tours Tanzania Safaris
- Located In:
- Size:
- 20-50 employees (Founded in 1978)
- Member Of:
- TATO & TTB
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $400 per person per day (USD, excl. int'l flights)
Reviews
Slow service on the trip
We booked a 2 night/3 day walking tour to Mount Meru. The communication before the trip was very good. The two porters/chefs/guides we met originally seemed good fun and very helpful. We were told we would have 4 porters for our trip. When we arrived at the National Park, we were told to sit and eat our lunch, then told, we needed to hurry as the ranger ( who we had never met) was leaving. We then realised we were in a group with 20 other people(I had originally inquired whether we could join another group and have a discount and was told no). The 2 men we had arrived with, did not walk with us on that first day. We had nobody from Bobby tours with us. When we arrived at the camp, the other people were given tea, but our representatives were not there. They arrived an hour after us and we had tea approx 2 hours after everyone else. The next day started the same way, we walked with a group of 20 people with no representatives from Bobby Tours. That afternoon we climbed Mount Meru with one representative from Bobby tours and a local porter. Mount Meru is an amazing climb. The next day we walked down off the mountain with our Bobby tour representative. They then asked us for tips for 5 people ( we had already had to tip the ranger) I explained that we had not seen these 5 people. We agreed to give tips for 4 people when we got to our hotel. The Bobby tour representatives' attitude towards their tips was simply not good enough. They were pushy and questioning constantly and when we gave them their tips, they became quite unfriendly, greedy and close to abusive. Afterwards we rang Kassim in the office to explain our problems with his workers, he said the greediness is to be expected and is fairly normal and he apologised for their behaviour.
Reply from Bobby Tours Tanzania Safaris
Posted on Nov 27, 2023Thank you Ruth for sharing your safari experience. We're thrilled you enjoyed the trip and valued our team's efforts. We apologize for any glitches and appreciate your feedback. We look forward to welcoming you for another unforgettable adventure.
QA
Email Glen | 35-50 years of age | Experience level: 2-5 safaris
If something goes wrong, you lose.
Our family just completed a 5 day camping safari. Tanzania is awesome, but not to be confused with the tour company. Driver was clean, polite and helpful but lacked good wildlife knowledge. Didn'y always stop when we wanted to take pictures or observe. Also, 3 days before our departure the company contacted us (after we had negotiated the price and paid a deposit) and said the government had raised the tax by 18% and we had to pay 18% extra. We tried to get a refund or a sufficient email respose, but no joy, so rather than lose the deposit we went with the increase. For our budget it was a hit. Next time I would chose a more ethical company.
Reply from Bobby Tours Tanzania Safaris
Posted on Nov 27, 2023Thank you Glen for sharing your feedback, and we appreciate your acknowledgment of our driver's demeanor. We apologize for any inconvenience caused by the unexpected increase in taxes and will use this experience to improve our communication and transparency. We value your insights and hope to have the opportunity to provide a more seamless experience in the future.
TR
Email Deniz | 35-50 years of age | Experience level: over 5 safaris
I wish I had the chance to go back and change my choice of tour company.
Very poor guide, very old car. We did not feel welcome at all. Unsatisfaction from the beginning to the end. Tanzania is a heavenly country and deserves to be explored with a better company in professional hands.
Reply from Bobby Tours Tanzania Safaris
Posted on Nov 27, 2023We sincerely apologize for your unsatisfactory experience with us, Denis . Your feedback is crucial, and we deeply regret any disappointment. We appreciate your insights and will use them to enhance our services. If given the chance, we'd love the opportunity to make amends and provide a more positive safari experience.
NL
20-35 years of age | Experience level: 2-5 safaris
Amazing tour, unforgettable experience, great price
I went on a four days / three nights safari with Bobby Tours. Me and my six friends spend two days in the Serengeti, one day in the Ngorongoro Crater and one day in Tarangeri.
To start off: our guide and driver Salim was amazing. He spotted all the animals from far away (leopards, cheetas, lions...and so on) and we were lucky to see a lot of them in action. Besides that he could tell us a lot about every parc and all the animals.
We had a cook with us, who prepared some delicious meals for us. I am a vegetarian and he came up with some very nice dishes.
We chose the budget camping option and spend two nights at the Seronera Campsite. It was an unforgettable experience to hear the hyena's, zebra's and buffalo's around your tent at night. The last nights we spend at Alsamo tented camps and lodges which is a brand new campsite, with a great atmosphere and very nice facilities.
All in all, we had the experience of a lifetime for a really affordable price! I would recommend Bobby Tours to everyone!
SE
20-35 years of age | Experience level: first safari
Amazing tour and good prices
Very well arranged tour!
Excellent safari vehicles, we got a 4x4 safari land cruiser with a popup roof and the guide was knowledgable
Will return again