Reviews

Sort By: Date Most Helpful Rating 41-50 of 109 Reviews
Michael Lyon   –  
United States US
Visited: June 2022 Reviewed: Jun 22, 2022

Email Michael Lyon  |  65+ years of age  |  Experience level: over 5 safaris

Very competent and responsive to questions. Great selections of camps in Zambia.
5/5

The accomodation, staff and locations on the Zambezi and Luangwa rivers were outstanding. Giltedge came up with a first class experience. I had a difficult time finding a travel company that understood what I expected when in Africa, i.e. walking in the bush, night drives and general desire to get away from others in the bush. l was please by the competency of the staffs at the various camps. The guides were highly skilled and knowledgeable. The food was outstanding. The camps provided laundry service which meant I could take less clothing. Some of the planes are not able to take large pieces of luggage. Giltedge got it right.
Clean water, either out of the tap or bottled wa available at all the camps. I think Giltedges tipping suggestions were appropriate. Bring cash!

Simon   –  
United States US
Visited: May 2022 Reviewed: Jun 1, 2022

Email Simon  |  65+ years of age  |  Experience level: 2-5 safaris

Exceptional, Laser Focused on Details, Exotic Trip Organizer
5/5

I planned this trip for myself and my son starting a few years ago. I chose to book my trip with Giltedge based on the feedback from friends in the travel industry. My initial trip was canceled due COVID so I had restart from scratch. Giltedge was there from beginning to help me navigate the desired 10 day safari trip to Botswana. Even though it was not possible to duplicate the original itinerary 100%, I was extremely happy with the trip that we came back from yesterday morning. We stayed in 4 camps in Botswana and 2 hotels, one on arrival in Johannesburg and the other in Victoria Falls. Each of the camps in Botswana was just perfect, from travel to accommodations, location and the knowledge of each camps safari drivers/trackers. We first stayed at Camp Xakanaxa for 2 nights, which both, my son and I liked the best. We then flew to Xugana Island Lodge where we also stayed for 2 nights and liked it a lot as well. The 2 mentioned camps were smaller and in one we were 8 people and the other 10 all together, so that at most, we shared the daily rides into the bush with 2 other people. The next camp for 3 days was Savute that was a bit more modern (not that it mattered) and sported a water hole that faced the dining room tables. There was always lots of game to watch while you had your dinner. We saw elephants, hyena, lots of impalas and kudus. The final camp was Chobe Game Lodge for 3 days as well. This was a fairly large place that can accommodate over 100 people. Somehow we felt that the camp was a re-introduction of what awaited us back home. Great service, food and service. We even had massages. In my opinion, this camp should be either the first one on the itinerary or second, this way one retains the exotic feel of the safari. To end our trip my decided to drive to Victoria Falls for 1 day. Needless to say, the falls are just amazing. However, it was too much travel for 2 hours of sightseeing, so I would recommend that people who plan on our type itinerary, perhaps start from Victoria Falls and end at Xakanaxa or Moremi, another camp close by.

Obviously took lots of picture that will take lots of time to organize, but it's all worth it for a "once-in-a-life" experience.

Stefan   –  
Switzerland CH
Visited: November 2021 Reviewed: Dec 2, 2021

Email Stefan  |  35-50 years of age  |  Experience level: first safari

Excellent Service and an amazing Itinerary
5/5

We booked our 12 days safari with Giltedge and were amazed by the great service they offered.
Very shortly after we requested more information Monique our agent already contacted us. She was very knowledgeable and put together an amazing trip for us that we will always remember. Everything was perfectly well organized and we didn't have to worry about anything. All we had to do was just to enjoy our vacation
We also want to highlight that Monique was extremely caring about our well being that went way above our expectation. Here an example. Due to the new Corona variant everything got quite chaotic and Monique even checked with our airline (that we haven't booked with Giltedge, if everything was still ok). And she checked on us even during the weekend.
We were extremely happy with Giltedge and can recommend them to everyone!

Tony   –  
United States US
Visited: August 2021 Reviewed: Aug 16, 2021

Email Tony  |  65+ years of age  |  Experience level: first safari

Exceptional Service and Professionalism
5/5

We booked an African Safari adventure with Giltedge back in 2019 for travel in 2020 to South Africa and Namibia. Unfortunately, Covid changed everyone's plans in 2020 so we opted to delay until August of this year. Giltedge and Tanya was with us every step of the way, advising, recommending and offering various options in our rebooking. Even up to the last minute where our airline cancelled flights to South Africa a month before we left, they stayed with us in planning the trip. And as luck would have it the unrest in Johannesburg was a concern a week or two before we left. With Tanya's help and recommendation, we rewrote the schedule a week before with stays outside of the Johannesburg and an additional Safari in Savuti in Botswana! What was originally a two stop tour turned into a sight seeing excursion on the White River with a safari in Ghoha Hills Lodge in Savuti. Our journey brought with it because of Covid and traveling through 4 countries, multiple immigration stops and multiple covid tests in order to move through the various places including returning to the States. All along the way Giltedge provided assistance for our group and had people at every stop along the way to assist. This was a godsend. And the safari's? Excellent places with great customer service, exceptional accommodations and food to die for. And guides that were knowledgeable, friendly and always eager to help. I cannot say enough of the support and service we received from Giltedge. Special thanks for Tanya for staying with us every step of the way and to Murry for assuring us that it was ok in Johannesburg to travel through. You owe it to yourself to book a journey of a lifetime with Giltedge.

David and Julie Hearst   –  
United States US
Visited: June 2021 Reviewed: Jul 20, 2021

Email David and Julie Hearst  |  65+ years of age  |  Experience level: 2-5 safaris

Giltedge did a great job arranging a wonderful trip.
5/5

Giltedge took time to find out exactly what we wanted, provide options and come up with a great trip to several camps in the Okavango Delta of Botswana. Then COVID hit and we had to delay our trip for a year. They negotiated with the lodges, up dated us about the conditions and then rescheduled our trip. In the end it was the trip of a lifetime. We couldn't have been more pleased.

A.J. Nafso and family   –  
United States US
Visited: June 2021 Reviewed: Jul 19, 2021

Email A.J. Nafso and family  |  50-65 years of age  |  Experience level: first safari

Monique Dean was incredible from the get go!
5/5

My family would like to thank the team at Giltedge! We are still talking about the experience that we had. They managed all aspects of our trip, from the greeting when we first landed in Nairobi, to the care they took to track our progress and insure that everything was handled and we could just relax and enjoy. The COVID testing requirements were of course a complete bother, but a necessary evil in this day and age. They took care of making sure all tests that were required were scheduled and was made as convenient as possible. The lodges that were booked for us were wonderful. Every leg of our trip got better and better. The staff, service, accommodations and FOOD were incredible. We were met by James(our point person) when we returned to Nairobi for our final flight home. He transported us to a beautiful restaurant to get a nice dinner before he took us to the airport. There he coordinated a VIP service to get us through ticketing and security. She stayed with us until we were seated at our gate.
A special thank you to Monique Dean our travel agent! To James Njoroge (indispensable) who was our point person throughout our travels. To all the guides and lodge staff THANK YOU!

Tony and Abbie Gloucester,MA   –  
United States US
Visited: February 2020 Reviewed: Mar 2, 2020

Email Tony and Abbie Gloucester,MA  |  65+ years of age  |  Experience level: 2-5 safaris

They listened to our criteria, designed a fabulous trip tailored to our interests and v responsive.
5/5

After interviewing a few tour groups we decided to go with Giltedge Africa and are we glad we did. We explained our interests to our agent, Tamera, and she came up with a fantastic itinerary. Our interests took us to four different accommodations and five countries in Southern Africa. Tamera's suggestions of how to schedule our trip were on the money. We visited each area in just the right sequence for maximum enjoyment. The accommodations, guides and drivers Giltedge arranged for us were first class, we were very well taken care of.
We had excellent communications with our agent who was on call 24/7. She promptly returned emails and texts and always answered our calls. She was very obliging even when we would repeat a question that she had already answered. Thanks to Tamera listening to our interests she developed the most wonderful, varied and fulfilling vacation we have ever had.
We look forward to scheduling our next trip with Giltedge Africa.

Beatriz   –  
Spain ES
Visited: February 2020 Reviewed: Feb 29, 2020

Email Beatriz  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing
5/5

Tanya made all the diffrence. She is an excellent professional

David and Valerie   –  
United States US
Visited: November 2019 Reviewed: Nov 17, 2019

Email David and Valerie  |  50-65 years of age  |  Experience level: first safari

Meg listened to what we wanted and worked with us to provide the perfect African Safari experience!
5/5

Meg was very prompt with her emails. We emailed several tour companies and she was the only one who listened to what we wanted and went above and beyond to provide it for us. She knew this was an anniversary trip for us and communicated that to the resorts/camps who then provided us with special treats. That was totally a surprise! She sent us specific information on what to expect and how to prepare for the trip. We felt like we were better informed than some of the other guests at the resorts/camps. For example, clothing, tipping, attitude toward the locals, etc. The tour itself was everything we anticipated and more! We wanted to be able to experience seeing the animals in their natural environment, take pictures of them and enjoy the scenery and different cultures. The guides were amazing and well prepared, knowledgeable and very accommodating. The hotel/camp staff were so friendly. They went out of their way to remember our names and treat us like family. We can't thank you enough for the amazing time we had. Thank you!

kev   –  
United Kingdom UK
Visited: October 2019 Reviewed: Nov 6, 2019

Email kev  |  50-65 years of age  |  Experience level: 2-5 safaris

Good communications and put together a fantastic itinerary
5/5

Giltedge proposed an itinerary and managed to tailor it to our needs. The pick up went to plan and then every transfer from camp to camp were handled seamlessly with no lost time . The safari tour was excellent and all aspects handled in a professional way. Very happy with the service from Giltedge.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 102
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Giltedge, not SafariBookings
  • The tours offered by Giltedge are subject to their terms & conditions