Most reliable and engaging people you'll ever meet
If I ever do this trip again, I would definitely do it with Africa Zim Travel. We had a 9-days tour from Maun (Okawango delta) to Victoria Falls. Everything was excellent, from the communication, service, value for money, reliability and the tour itself.
The lodges where we stayed were all unique with top service, sometimes even felt like a luxury experience.
We definitely have to single out 2 persons:
Pamela 1, the travel agent - from the first contact until the tour was over, she was always ready to accommodate any itinerary proposals we had, informed us about all important information before and during the trip, additionally checked with us during the trip if everything is going well so you feel you're in good hands all the time
Pamela 2, our travel guide - I cannot express how much she went above and beyond to make us feel comfortable, welcome and made us feel like at home. She is so easy to talk to, informative, an excellent driver and most of all becomes your friend. I wouldn't choose anyone else, if coming back there. She is definitely one of the reasons this tour was so memorable and fun for us. <3