He was attentive, dedicated, and went above and beyond.
Seresafari was an excellent tour company. The entire team was always committed to giving us the best possible experience throughout the days we spent with them.
One of the highlights was the hotel upgrades they offered us, which made our trip even more special. We truly enjoyed our safari, and they certainly played a big part in making it an unforgettable experience.
As for areas that could be improved, we would have appreciated better time management. Unfortunately, we had to wait for more than an hour to enter Ngorongoro because our entry permit had not been paid in advance. We also received our boarding passes only one hour before our flight, which caused some unnecessary stress.
We also really appreciated having a photographer with us throughout the trip. However, at times we felt a little overwhelmed by the number of photos and videos being taken.
Fortunately, none of these issues were significant enough to keep us from recommending Seresafari. We would definitely choose them again if we had the opportunity.