The review below is the personal opinion of Alexandra and not that of SafariBookings.
My advice to you - don't book with Wiinroots Adventure
While I definitely recommend going on a safari, I encourage you to NOT book a safari through Wiinroots Adventures.
We booked our safari 2 months in advance & paid in full over 2 payments. 2 days before our safari Wiinroots reached out saying that their former employee had underquoted us by $2,000 USD & sent over an invoice requesting the additional funds. We responded saying that this was outside of our budget, but they once again requested that we top up the funds. When I spoke with Kenneth on the phone and requested a refund for everything since we were underquoted by so much, I was assured that everything was already paid for & setup except a hot air balloon ride. Because it seemed everything else was all ready to go, we decided to proceed.
Fast forward a few days into our safari, we are stuck at the gate outside the Ngorongoro Crater for 3 hours because our tour guide's boss reached out & said that Wiinroots still owed the company over $1,200. Once again, we were told everything was all set except the hot air balloon. We reached out to Wiinroots who responded to one of my messages and talked to my boyfriend & the tour company on the phone. He said he was about to wire over the money.... He never did. And stopped responding to all of us. This left my boyfriend and I with no other choice but to pay these funds out of pocket to be able to get into the Crater, pay the tour guide & finish the rest of our safari!
Once again, I definitely recommend going on a safari! We visited Maasai Mara National Reserve, the Serengeti & Ngorongoro Crater! HOWEVER, please do yourself a favor and DO NOT work with Wiinroots Adventures. I'm very disappointed by how they handled everything.
