Pam Tours and Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2010)
- Member Of:
- ASTA, EAWLS, Magical Kenya & Ministry of Tourism Kenya
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $110 to $790 per person per day (USD, excl. int'l flights)
Reviews
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Email Steven C. | 20-35 years of age | Experience level: first safari
I would not use this company again
I did not enjoy my safari with this company. The schedule they give you is not the actual schedule you will do. Once they have your money and you are actually on safari, your driver will tell you that the schedule the company gives you doesn’t actually matter. Most days, I would spend about 2 hours actually doing safari stuff (though some days would be more). The rest of the day would typically be spent in a cramped van driving to pick up new passengers. The drivers don’t actually work for the company, they are more like free-lance drivers that take people from different companies. The drivers want to get the most people so they can get more money. So you will drive to place 1, then to place 2, and then back to place 1 to pick up more people. Thus, you spend a lot of time driving the same highways (not on safari) to get more people. When I emailed and complained about this, they replied by stating, “Kindly have the spirit of adventure.” Driving back and forth on the same road in a cramped van is not the “spirit of adventure” I envisioned for my safari. I would use another company, or I would consider just heading to Nairobi and negotiating a much better price there. If I would have done that, I would have saved a ton of money and probably had a better experience.
Reply from Pam Tours and Travel
Posted on Jan 31, 2015Thanks Steve and your friend for taking a 12 days Kenya and Tanzania camping safaris with us .I wish to state categorically that the Tanzania safari sector you had mishaps but we tried our level best to solve it.Please we do apologize for the way our affiliate operator in Tanzania safari did respond to your questions ,we are working hard to harmonize our regulations and working modalities to have our guides participate in guiding in all our Tanzania safaris- you must admit that the Kenya sector was perfect !
We are obliged to serve all to the best of our knowledge to provide satisfactorily service .Therefore best service to all our clients is our endeavor
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20-35 years of age | Experience level: first safari
Amazing experience
I made last minute plans for my trip and was accomodated quickly within my 5 day "planning" process with paul! I was met and picked up and taken to the masai camp area and had a great time with everyone. The highlight of my trip was seeing the children in the masai tribe while visiting their school. I saw so many animals and also visited lake nakuru, and lake naivasha. The driver, jackson was friendly, knowledgeable, and accomodating as well. The price was affordable,for me and i did a total of 5days 4nights with the tour guide. I felt safe throughout the entire trip and enjoyed shopping and seeing all the wonderful treasures that kenya had to offer. I also was able to do the hot air balloon ride and watch the sunrise. There were so many great aspects of my trip i wish i could describe it all. A huge thanks to paul,jackson, jospeh(masai camp, joseph(hot air balloon guide) and everyone that made the trip so wonderful and special to me.
Very accomodating and flaxible in terms of tailoring holiday to suit needs and budget
I was interested in a 7 day Safari that visited the popular destinations and this was perfect. I travelled with my mother aged 56 and 3 children aged 13, 12 and 6. It was a special and memorable experience. Albert at bookings was understanding and took the time to design a 7 day package that suited our needs.The driver Tom were knowledgable and the cook and co driver very friendly keeping children entertained- most of all we were so lucky and got to see all the big five! Accommodation was varied to suit our needs and budget, we opted for 4 star hotel in Nakuru and tented camping in maasai mara to get the real feel of nature. This was my first safari and will definitely be booking another one off the beaten track (cultural safari). My highlights would be picnic under the thorn tree in Maasai mara, visiting maasai manyatta(village) and dancing with the warriors, observing a lion feed after a kill and flamingoes at Lake nakuru. Please note we were on holiday in Mombasa for 3 weeks and Pam safaris was reccomended by a local resident.
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Email Jurgen | 65+ years of age | Experience level: over 5 safaris
A safari which did not meet my expectations
I had booked a 8 days tour.The whole travel was in an old minibus ,so not very comfortable.Day 5 was confirmed in the program with stay in Mara Sopa Lodge,but i was brought in AA Lodge (4stars) which is not even a 2 star place,but stay was in a cheap place: explication there had been a booking problem,day6 program would have been Mara Sopa again ,but i stayed in a cheap place again:Jambo Mara.So i had payed 2 nights for a 4 star place but got much less.The whole trip was overshadowed with the payment problem(i wrote you that already separately) ther were permanent calls :where is the money.
Seen in total the trip was more a deception then pleasure,and as i continued after this to south africa ,i just can say there its super,everything was at 100% like promised and it was just a difference like day & night
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Email Anders | 65+ years of age | Experience level: 2-5 safaris
Masai Mara where fantastic. Hells gate and Lake Nakuro was not much to see.
We were lead to believe that we have bought a Safari for four people in our own car. Instead we were picking up and dropping off people all the time at Transfer Hotel. This lead to many hours of unnecessary transports on very bad roads.
The driver was good at finding game with the help of the radio. But his communications skills needs a lot of improvement. He did not tell us where we were going and what will happen next. The first lunch stop was totally unnecessary. Who eats lunch at 4 pm? Because of that we missed the bird trip at Lake Navisha.
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Email Brita | 65+ years of age | Experience level: 2-5 safaris
5 day safari in Kenya
Masai mara is fantastic but the travel by car, picking up people and dropping them in places we didnt need to go to, took to much time from our 5 day safari.
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Email Donal Michelle Kelly | 20-35 years of age | Experience level: first safari
Our Trip To Tanzania
Our trip to Tanzania (booked through with Pam Safaris) has been one of our best holiday as it exceeded our expectations. We had decided to go with Pam safaris through a recommendation made by a friend. We found Albert and his team really helpful, efficient and friendly. I will highlight the positives.
Tanzania (and its people) are simply wonderful, the attention to our requests made us feel special and listened to the whole holiday. This was done through the planning and making sure the package met our needs and budget ( its helpful to be clear on your needs and flexible on what’s available) The vastness and majesty of the landscape along with the wildlife left us in awe! This is more than the Africa we had dreamt of visiting. Seeing the wildebeest in the Serengeti was just magical– an experience that will stay with us forever. Our stay at the Ngorongoro Serena lodge at the end of the trip was the definition of luxury in the wild. We were put in a deluxe lodge that offered an amazing view of the volcanic crater area – it was just spectacular.
Overall we are more than happy with the trip that was organised by Pam Safaris, it was very well tailored to suit our liking. Worth every Dollar!!
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Email Stefania | 35-50 years of age | Experience level: first safari
That's my "Out of Africa"
Mt kenya and safari tour
It was a fantastic experience. Albert organized for me two wonderful tours: trekking on mountain Kenya and safari.
On Mt Kenya I stayed alone with the guide and the cooker. Two kind and available persons. Four days in good company, well assisted and helped by Jimmy, the guide and delicious dishes in the evening by Anthony, the cooker. Speaking with them during the trekking and in the evening was a very important cultural, pleisure and great experience. Was wonderful on the top of point Lenana, seeing the sun rise but for me is important all the context, too.
My days went on happiness with safari tour.
First of all I knew a lot of people coming from all the world. We stay toghether for 6 days, sharing the strong emotions of the safari, from the colour at the Sunrise and sunset, from the game drive, tracking various animal species and birds in Masai Mara, Nakuru ,Lake Naivash an Amboseli park. See lions resting or looking for a catch, groups of female lions doing "breakfast" with their puppies, a lot of buffalo, zebra, antilopes, gazelle, funny giraffes and nice hippos in the pool, and then elephants, white rino, crocodile and even leopard on the tree or lying down on the ground....an unforgettable experience....it was like being in the movie "out of Africa"...without Robert I didn't meet him....next time surely .
I stayed in a Masai village too, in their houses, spoken and danced their traditional jumps of warriors with them, in a context of mutual respect.
All of this in company of two nice and funny persons,ready to answer to your request and question : Gibson and Isaia, the guides ....even this was un unforgettable experience. The only pitty was not to have seen the "Great Kilimanjaro" , there was clouds on the top, a good reason to come back even if you dont' need reasons, go and fun. All these memories are always present every day...still thank to the fact I am in contact with some of these people: that's great, that's friendship.
Many many thanks, fist of all to Albert.
Stefania (Njeri in swahili)
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Email Brendt | 50-65 years of age | Experience level: first safari
Maasai mara Kenya safari
Myself and fiance went on safari. We both are well travelled but never did safari. Information out there was overwhelming. We chose pam safaris from recommendation . 4 in maasai mara nights was fantastic . Great attention to our needs from first email.
Satsfied with service
Happy enough cant fault much.Did a spur of the moment 3 day safari with colleagues. Company was flexible in accomodating us.