Pam Tours and Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2010)
- Member Of:
- ASTA, EAWLS, Magical Kenya & Ministry of Tourism Kenya
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $110 to $790 per person per day (USD, excl. int'l flights)
Reviews
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Email Jurgen | 65+ years of age | Experience level: over 5 safaris
A safari which did not meet my expectations
I had booked a 8 days tour.The whole travel was in an old minibus ,so not very comfortable.Day 5 was confirmed in the program with stay in Mara Sopa Lodge,but i was brought in AA Lodge (4stars) which is not even a 2 star place,but stay was in a cheap place: explication there had been a booking problem,day6 program would have been Mara Sopa again ,but i stayed in a cheap place again:Jambo Mara.So i had payed 2 nights for a 4 star place but got much less.The whole trip was overshadowed with the payment problem(i wrote you that already separately) ther were permanent calls :where is the money.
Seen in total the trip was more a deception then pleasure,and as i continued after this to south africa ,i just can say there its super,everything was at 100% like promised and it was just a difference like day & night
SE
Email Anders | 65+ years of age | Experience level: 2-5 safaris
Masai Mara where fantastic. Hells gate and Lake Nakuro was not much to see.
We were lead to believe that we have bought a Safari for four people in our own car. Instead we were picking up and dropping off people all the time at Transfer Hotel. This lead to many hours of unnecessary transports on very bad roads.
The driver was good at finding game with the help of the radio. But his communications skills needs a lot of improvement. He did not tell us where we were going and what will happen next. The first lunch stop was totally unnecessary. Who eats lunch at 4 pm? Because of that we missed the bird trip at Lake Navisha.
SE
Email Brita | 65+ years of age | Experience level: 2-5 safaris
5 day safari in Kenya
Masai mara is fantastic but the travel by car, picking up people and dropping them in places we didnt need to go to, took to much time from our 5 day safari.
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Email Steven C. | 20-35 years of age | Experience level: first safari
I would not use this company again
I did not enjoy my safari with this company. The schedule they give you is not the actual schedule you will do. Once they have your money and you are actually on safari, your driver will tell you that the schedule the company gives you doesn’t actually matter. Most days, I would spend about 2 hours actually doing safari stuff (though some days would be more). The rest of the day would typically be spent in a cramped van driving to pick up new passengers. The drivers don’t actually work for the company, they are more like free-lance drivers that take people from different companies. The drivers want to get the most people so they can get more money. So you will drive to place 1, then to place 2, and then back to place 1 to pick up more people. Thus, you spend a lot of time driving the same highways (not on safari) to get more people. When I emailed and complained about this, they replied by stating, “Kindly have the spirit of adventure.” Driving back and forth on the same road in a cramped van is not the “spirit of adventure” I envisioned for my safari. I would use another company, or I would consider just heading to Nairobi and negotiating a much better price there. If I would have done that, I would have saved a ton of money and probably had a better experience.
Reply from Pam Tours and Travel
Posted on Jan 31, 2015Thanks Steve and your friend for taking a 12 days Kenya and Tanzania camping safaris with us .I wish to state categorically that the Tanzania safari sector you had mishaps but we tried our level best to solve it.Please we do apologize for the way our affiliate operator in Tanzania safari did respond to your questions ,we are working hard to harmonize our regulations and working modalities to have our guides participate in guiding in all our Tanzania safaris- you must admit that the Kenya sector was perfect !
We are obliged to serve all to the best of our knowledge to provide satisfactorily service .Therefore best service to all our clients is our endeavor
IT
Email Stefania | 35-50 years of age | Experience level: first safari
That's my "Out of Africa"
Mt kenya and safari tour
It was a fantastic experience. Albert organized for me two wonderful tours: trekking on mountain Kenya and safari.
On Mt Kenya I stayed alone with the guide and the cooker. Two kind and available persons. Four days in good company, well assisted and helped by Jimmy, the guide and delicious dishes in the evening by Anthony, the cooker. Speaking with them during the trekking and in the evening was a very important cultural, pleisure and great experience. Was wonderful on the top of point Lenana, seeing the sun rise but for me is important all the context, too.
My days went on happiness with safari tour.
First of all I knew a lot of people coming from all the world. We stay toghether for 6 days, sharing the strong emotions of the safari, from the colour at the Sunrise and sunset, from the game drive, tracking various animal species and birds in Masai Mara, Nakuru ,Lake Naivash an Amboseli park. See lions resting or looking for a catch, groups of female lions doing "breakfast" with their puppies, a lot of buffalo, zebra, antilopes, gazelle, funny giraffes and nice hippos in the pool, and then elephants, white rino, crocodile and even leopard on the tree or lying down on the ground....an unforgettable experience....it was like being in the movie "out of Africa"...without Robert I didn't meet him....next time surely .
I stayed in a Masai village too, in their houses, spoken and danced their traditional jumps of warriors with them, in a context of mutual respect.
All of this in company of two nice and funny persons,ready to answer to your request and question : Gibson and Isaia, the guides ....even this was un unforgettable experience. The only pitty was not to have seen the "Great Kilimanjaro" , there was clouds on the top, a good reason to come back even if you dont' need reasons, go and fun. All these memories are always present every day...still thank to the fact I am in contact with some of these people: that's great, that's friendship.
Many many thanks, fist of all to Albert.
Stefania (Njeri in swahili)
DE
Email Brendt | 50-65 years of age | Experience level: first safari
Maasai mara Kenya safari
Myself and fiance went on safari. We both are well travelled but never did safari. Information out there was overwhelming. We chose pam safaris from recommendation . 4 in maasai mara nights was fantastic . Great attention to our needs from first email.
Satsfied with service
Happy enough cant fault much.Did a spur of the moment 3 day safari with colleagues. Company was flexible in accomodating us.
Email Tracey | 50-65 years of age | Experience level: 2-5 safaris
Outstanding guide in Simon who really made the safari a brilliant experience for us all
The accommodation was exceptional! Paul really listened to what we wanted and delivered. Simon, our brilliant guide was friendly, knowledgeable and sooo patient. He knew exactly where to go and what we would find interesting. Given we were give adults of varying ages from 18 to 53, it was not an easy task to please us all but Pam Tours did so in spades.
ES
35-50 years of age | Experience level: first safari
thank you for lovely time
WONDERFUL 5DAY PACKAGE ORGANISED BY PAUL. customer attention and detail was very appreciated. myself and boyfriend have nice memories and pictures to cherish. i plan my wedding in kenya.Drivers knowledge and fun,saw most nimals, maasai mara, lake nakuru and great rift valley views. would reccomend it to you. no complaints. Marta, barcelona
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50-65 years of age | Experience level: first safari
Most amazing of our recent travels
This was our first safari. The travel company had very thoughtful itinerary and great places to stay. We were impressed by the friendliness of everyone we met . Very knowledgeable guides made this trip amazing .
Should be in your bucket list . :)