Reservations staff
Right Choice Tours & Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2005)
- Member Of:
- ASTA, KATO & KWS
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $130 to $345 per person per day (USD, excl. int'l flights)
Reviews
CR
Email Mariazul Gil | 35-50 years of age | Experience level: over 5 safaris
Warning - I do not recommend hiring RightChoicr in Nairobi
I strongly advise travelers and tour operators to be extremely careful before hiring George or Rightchoice.
I paid **$29,000** for tourism services, trusting that everything would be handled as agreed. Despite numerous promises and commitments to repay me, George has only returned **$5,000 and still owes me $24,000**.
I have made every effort to resolve this situation directly and in good faith, but he has now stopped responding and disappeared.
I have also learned that **I am not the only person who has experienced problems with him**, and that other people have reported similar situations, including legal action to recover their money.
**Based on my personal experience, I strongly recommend NOT hiring this company or sending them money in advance.** I am sharing this review to warn other travelers and tourism professionals so they can do their due diligence and avoid suffering the same experience.
CA
Email Jean J | 35-50 years of age | Experience level: first safari
Dishonest company
Should be called "Wrong choice".
Sketchy from the very first day where our driver asked us to pay the tickets for Mara because his boss "couldn't book the tickets online". Our 12 day safari was cut short after barely 2 days (the driver had no money for gas, the hotels weren't booked etc...). Had to spend the rest of our trip in Kenya at the police station to try to get these people arrested.
Email Shirley | 65+ years of age | Experience level: over 5 safaris
This tour operator cannot be trusted
Update to review below:
The owner, George Oketch, has today (31/05/2026) responded to my complaint, confirming that the money owed to me has been sent. This is indeed the case but it was hardly settled promptly as he claims! I had to wait over 6 months for this to happen, and only then following the intervention of the Kenyan Tourist Regulation Authority and KATO. This operator is not to be trusted.
I had travelled 6 times with Right Choice since 2021 and always had exceptional service. However, on our trip in November 2025, my companion was asked by the owner if she would pay for Amboseli park fees as he had been unwell and it was Sunday! As I trusted him completely, I assured her that he would pay her back the following day as he promised. This did not happen! No reimbursement has been forthcoming and my companion is owed the equivalent of £490. Also, we had paid for 3 internal flights but only 1 materialised. Two were "unavailable" so we had to travel by road. We are now owed refunds for the flights we didn't have but, unsurprisingly after our experience with the park fees, no money has been received and now our emails are being ignored. What shabby treatment of a loyal regular client by retaining a significant sum of money to which Right Choice's owner is not entitled.
Email Shirley and Margaret | 65+ years of age | Experience level: over 5 safaris
This tour operator cannot be trusted!
I had travelled 6 times with Right Choice since 2021 and always had exceptional service. However, on our trip in November 2025, my companion was asked by the owner if she would pay for Amboseli park fees as he had been unwell and it was Sunday! As I trusted him completely, I assured her that he would pay her back the following day as he promised. This did not happen! No reimbursement has been forthcoming and my companion is owed the equivalent of £490. Also, we had paid for 3 internal flights but only 1 materialised. Two were "unavailable" so we had to travel by road. We are now owed refunds for the flights we didn't have but, unsurprisingly after our experience with the park fees, no money has been received and now our emails are being ignored. What shabby treatment of a loyal regular client by retaining a significant sum of money to which Right Choice's owner is not entitled.
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