Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 46
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 54 Reviews
Youssef   –  
Egypt EG
Visited: February 2019 Reviewed: Feb 15, 2019

Email Youssef  |  20-35 years of age  |  Experience level: first safari

The Most kind cool guys I have met in Kenya
5/5

They accommodated me in a late time of day, picked me up from the airport at the first time for low charges. Then made me good breakfast and coffee. I stayed there for 1 day enjoying football discussions and matches with Stephan and George. They have an adorable baby girl Delsi ❤️.. My last day was for free. They didn't pay me for the accommodation or the transportation to the air port. I miss those kind selflessness people.. I love you guys!

Marc R.   –  
Spain ES
Visited: April 2019 Reviewed: Jul 14, 2019

Email Marc R.  |  20-35 years of age  |  Experience level: first safari

Excellent 5 days safari in Kenya
5/5

We were a 12 people group of friends and we where in a 5 days safari across Kenya. We visit Hell's gate, Masai Mara, Naivasha lake and Nakuru lake. Its was an an exellent and complete safari. Our riders Jhon and Samy were friendly and lovely people. They knw everything about animals, reserves and kenya in general. They were superkind when they ofered to save our bags in nairobi (even when the safari were finished) while we visit the city and they take us to the bus station for free. They take care of us in all moment.

We are planing an other safari for next year and obiously we will contact again with them.

AnneDR   –  
United States US
Visited: August 2019 Reviewed: Aug 12, 2019

Email AnneDR  |  50-65 years of age  |  Experience level: first safari

A great choice for a mid-range safari
5/5

We had a great trip to Kenya thanks to Terminal Tours! We were looking for a combined safari/coast experience & Terminal Tours made all the arrangements. The safaris to the Masai Mara and Lake Nakuru were unforgettable. When rain changed our plans at Lake Nakuru, the tour folks switched it up with a boat safari on Lake Navarishu which ended up being an amazing experience. Our tour guides, Ben and Anthony, were both excellent -- informative, competent and easygoing. We spent the last few days of our time in Kenya in Diani Beach staying at a truly lovely resort with options for a variety of day trips. Nelson and Debby were always very helpful. Communication is a little challenging because of the time difference and some (written) language barrier, but as long as you are sure to read through everything carefully, and be clear about what your needs/expectations/challenges are, you will find Terminal Tours to be very accommodating. The meals were excellent throughout the trip. Most of our party was vegetarian and there were always great options for everyone. The housing accommodations were mixed -- some were exceptional and some were just OK, but all in all - very good value for the price of the tour. We would highly recommend Terminal Tours for your trip to East Africa.

Rolf   –  
Sweden SE
Visited: September 2019 Reviewed: Sep 12, 2019

Email Rolf  |  50-65 years of age  |  Experience level: 2-5 safaris

Quick and responsive
5/5

Since I booked the safari the day before it started I was positively surprised by how quick Terminal Tours responded to my request.
The small group of five and a good tour guide (Mike) made the safari successful. I came for the migration and I saw the migration.

Snehal   –  
India IN
Visited: August 2019 Reviewed: Sep 16, 2019

Email Snehal  |  20-35 years of age  |  Experience level: first safari

Nelson was so prompt and extremely professional. They took care of all our last minute requests.BEST
5/5

Our trip was planned extremely last minute and it wouldn't have been possible if not for prompt responses by Terminal Tours. Nelson took care of all our requests so efficiently.
We received exactly what was promised to us. Our guide/ Driver John was an absolute delight. We highly recommend john. And our chef Rama was simply amazing at serengeti.
We were made feel super comfortable. We were on a budget trip so all our arrangements were made keeping our budget in mind by Nelson.
Highly recommend Nelson and team for your trip to Kenya.
And trust me you will never regret your decision on going to Masai Mara and Serengeti!!!

Emir   –  
Turkey TR
Visited: September 2019 Reviewed: Sep 19, 2019

Email Emir  |  20-35 years of age  |  Experience level: first safari

A wonderful experience overall
5/5

It was my first safari experience ever so I was excited before starting this journey. I joined a 4-day group safari tour to masai mara (3 days) and lake nakuru (1 day) with Terminal Tours Kenya. 

I was picked up from my hotel in the morning and headed to masai mara with no delay. We had our lunch on the way before reaching our camp late afternoon. Then we had a short game drive first day. Second day was a full day game drive starting at sunrise. We saw all big 5 animals besides visiting tanzania border and masai river to see crocs and hippos. Third day, we visited a masai village nearby our camp to learn about their culture. Upon that, we headed to lake naivasha and took a boat trip to see amazing wildlife there before arriving nakuru. Fourth day included a morning game drive in lake nakuru park to see both black and white rhinos and flamingos as well as other wildlife beafore going back to nairobi. I was dropped off at my hote in nairobi without any hassle. 

Nelson was always quick to respond all e-mails and whatsapp messages before and during whole journey. Our driver Joshpat was an excellent driver and easygoing guy. He is so polite and stops wherever you want to stop to take pictures as long as it is on the road. He drives safe not only in the park but also between nairobi and park. After this satisfying trip with Nelson and his company, I also booked a private tour to kibera with him which was fantastic as well. His team is familiar with the area and they were helpful during our visit.

Overall it was a wonderful experience and recommend terminal tours for anyone who is interested in a safari in kenya. Nelson and his team is ready to help you.

Shreyan gangopadhyay   –  
India IN
Visited: October 2019 Reviewed: Nov 7, 2019

Email Shreyan gangopadhyay  |  20-35 years of age  |  Experience level: over 5 safaris

A lifetime experience in african safari
5/5

The hosts were sincere respnsive Superb experience

Caitlin   –  
United States US
Visited: November 2019 Reviewed: Dec 7, 2019

Email Caitlin  |  20-35 years of age  |  Experience level: first safari

Amazing experience!!!
5/5

Nelson organized everything perfectly. We had such a great time and our guide Ben was so knowledgeable. We saw lions leopards elephants rhinos and much more!

Débora   –  
Brazil BR
Visited: January 2020 Reviewed: Feb 3, 2020

Email Débora  |  20-35 years of age  |  Experience level: first safari

Excellent!
5/5

Everything was fantastic! Good communication from the beginning, the service was very good at the whole time, nothing to complain about. The whether wasn’t good but our guide, Ambrose, did his best to find the animals, he even explained about each of them.
Hardly recommend!

nkm   –  
Japan JP
Visited: December 2019 Reviewed: Feb 17, 2020

Email nkm  |  20-35 years of age  |  Experience level: first safari

Great fun, coordination was a bit disappointing.
4/5

The tour was great fun.

However, a few things to note with regards to tour detail and coordination.

- Guests should be informed payment can't be made with credit card so we don't have to waste money on ATM fee
- Guests should not be forced to any "optional" activity at the lake
- Accommodation listed on the site was inaccurate, later it changed again from what we were informed by email

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 46
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0
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