Average User Rating

Rating Breakdown
  • 5 star 46
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 54 Reviews
Oliver Jankulovski   –  
Australia AU
Visited: November 2022 Reviewed: Nov 20, 2022

Email Oliver Jankulovski  |  35-50 years of age  |  Experience level: over 5 safaris

The most genuine humans ever

I booked a safari Samburu, Ol Pejeta , Masai mara and Nakuru with Nelson however after Samburu I went out on my own and my drink got spiked by a stranger and got robbed and drugged and my whole bank account emptied and everything stolen
Nelso and his beautiful sister immediately stepped up for me , more than my own Australian embassy and the corrupt police and stood by my side day and night and took me to every relevant department to get some help.
They even stepped up financially considering I had no money left after the robbery.
Safari in Samburu was amazing and spotted all the animals I wished to see and I don't think I would have survived this whole ordeal without the help of Nelson and his sister Monicah. I truly can't thank them enough for the immense kindness they have given me

Jesus   –  
Spain ES
Visited: August 2022 Reviewed: Aug 22, 2022

Email Jesus  |  35-50 years of age  |  Experience level: first safari


We can't forget that experience. We are a family that travelled with 2 kids in Nairobi, Masai Mara, Nakuru, Naivasha and Hell Gates. Nelson(manager) and James(Guide-driver) jointed with Felipe(Spanish guide) were our confidence people there. They provided us good experience, amiability, fellowship, sweetie and hard working, in addition they resolve all your doubts about animals, Kenyan culture.... They never allow that you feel bad, worried, sad or alone. We can see the big fives, lions hunting, eating... chitas, leopard, giraffe, white rhino... in an environment, that we will never forget. When you finish the Safari with these people, they will become in member of your family.

nkm   –  
Japan JP
Visited: December 2019 Reviewed: Feb 17, 2020

Email nkm  |  20-35 years of age  |  Experience level: first safari

Great fun, coordination was a bit disappointing.

The tour was great fun.

However, a few things to note with regards to tour detail and coordination.

- Guests should be informed payment can't be made with credit card so we don't have to waste money on ATM fee
- Guests should not be forced to any "optional" activity at the lake
- Accommodation listed on the site was inaccurate, later it changed again from what we were informed by email

Mike   –  
United States US
Visited: January 2020 Reviewed: Feb 17, 2020

Email Mike  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfectly customizable with excellent service!

Nelson, Sammy, and James all worked together to provide us with an amazing trip! All the food and provided was great, and we saw everything expected! All of our guides and drivers extremely friendly and flexible to our needs. They let us change our itinerary when we decided to hike Mount Longonot instead of doing a game drive, and were just generally responsive to everything.

Débora   –  
Brazil BR
Visited: January 2020 Reviewed: Feb 3, 2020

Email Débora  |  20-35 years of age  |  Experience level: first safari


Everything was fantastic! Good communication from the beginning, the service was very good at the whole time, nothing to complain about. The whether wasn’t good but our guide, Ambrose, did his best to find the animals, he even explained about each of them.
Hardly recommend!

Caitlin   –  
United States US
Visited: November 2019 Reviewed: Dec 7, 2019

Email Caitlin  |  20-35 years of age  |  Experience level: first safari

Amazing experience!!!

Nelson organized everything perfectly. We had such a great time and our guide Ben was so knowledgeable. We saw lions leopards elephants rhinos and much more!

Shreyan gangopadhyay   –  
India IN
Visited: October 2019 Reviewed: Nov 7, 2019

Email Shreyan gangopadhyay  |  20-35 years of age  |  Experience level: over 5 safaris

A lifetime experience in african safari

The hosts were sincere respnsive Superb experience

Emir   –  
Turkey TR
Visited: September 2019 Reviewed: Sep 19, 2019

Email Emir  |  20-35 years of age  |  Experience level: first safari

A wonderful experience overall

It was my first safari experience ever so I was excited before starting this journey. I joined a 4-day group safari tour to masai mara (3 days) and lake nakuru (1 day) with Terminal Tours Kenya. 

I was picked up from my hotel in the morning and headed to masai mara with no delay. We had our lunch on the way before reaching our camp late afternoon. Then we had a short game drive first day. Second day was a full day game drive starting at sunrise. We saw all big 5 animals besides visiting tanzania border and masai river to see crocs and hippos. Third day, we visited a masai village nearby our camp to learn about their culture. Upon that, we headed to lake naivasha and took a boat trip to see amazing wildlife there before arriving nakuru. Fourth day included a morning game drive in lake nakuru park to see both black and white rhinos and flamingos as well as other wildlife beafore going back to nairobi. I was dropped off at my hote in nairobi without any hassle. 

Nelson was always quick to respond all e-mails and whatsapp messages before and during whole journey. Our driver Joshpat was an excellent driver and easygoing guy. He is so polite and stops wherever you want to stop to take pictures as long as it is on the road. He drives safe not only in the park but also between nairobi and park. After this satisfying trip with Nelson and his company, I also booked a private tour to kibera with him which was fantastic as well. His team is familiar with the area and they were helpful during our visit.

Overall it was a wonderful experience and recommend terminal tours for anyone who is interested in a safari in kenya. Nelson and his team is ready to help you.

Snehal   –  
India IN
Visited: August 2019 Reviewed: Sep 16, 2019

Email Snehal  |  20-35 years of age  |  Experience level: first safari

Nelson was so prompt and extremely professional. They took care of all our last minute requests.BEST

Our trip was planned extremely last minute and it wouldn't have been possible if not for prompt responses by Terminal Tours. Nelson took care of all our requests so efficiently.
We received exactly what was promised to us. Our guide/ Driver John was an absolute delight. We highly recommend john. And our chef Rama was simply amazing at serengeti.
We were made feel super comfortable. We were on a budget trip so all our arrangements were made keeping our budget in mind by Nelson.
Highly recommend Nelson and team for your trip to Kenya.
And trust me you will never regret your decision on going to Masai Mara and Serengeti!!!

Rolf   –  
Sweden SE
Visited: September 2019 Reviewed: Sep 12, 2019

Email Rolf  |  50-65 years of age  |  Experience level: 2-5 safaris

Quick and responsive

Since I booked the safari the day before it started I was positively surprised by how quick Terminal Tours responded to my request.
The small group of five and a good tour guide (Mike) made the safari successful. I came for the migration and I saw the migration.

Average User Rating
Rating Breakdown
  • 5 star 46
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0
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