Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 49
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 57 Reviews
Renolson K N   –  
United Arab Emirates AE
Visited: July 2025 Reviewed: Jul 15, 2025

Email Renolson K N  |  35-50 years of age  |  Experience level: first safari

Terminal Tours is an exceptional touring company.
5/5

Embarking on an African safari with Terminal Tours Kenya was nothing short of breathtaking — from the moment we rolled out into the savannah, every detail was meticulously planned and executed. Our guide, James ,was not only exceptionally knowledgeable about wildlife but also deeply attentive and patient, ensuring we experienced everything from close-up encounter with lions at Masai Mara ,elephants at Amboselli to exotic birdlife at lakes Nakuru and Naivasha. A big thanks to Mr Nelson and Grace, who organised this beautiful and affordable package making sure it was an unforgettable African experience for the family.

Juan   –  
Colombia CO
Visited: June 2025 Reviewed: Jun 23, 2025

Email Juan  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

I did the Masai Mara 3 day tour and everything went perfectly. Since the beginning the communication was great. Grace was always checking in case I needed to accommodate something. During the tour, Paul (Kimata) was our guide and he always had a very positive energy and was really helpful and knowledgeable. The lodge they offered me was very nice and had everything I needed.

Daksha   –  
Rwanda RW
Visited: May 2024 Reviewed: Jun 14, 2024

Email Daksha  |  20-35 years of age  |  Experience level: first safari

Excellent first time safari experience!
5/5

Awesome safari experience! Despite initial doubts about the affordability of the package, it turned out to be an incredible deal!!

Our guide, James, was knowledgeable, friendly, and sweet, though a bit soft-spoken. He drove really well in the challenging terrain and also managed our group well, ensuring everyone was informed and engaged. We saw pride of lions snoozing after lunch and a stunning sunset encounter with a herd of elephants on the first day! Magical moments ✨

The food at the camp was nutritious and tasty, though the tent washrooms could have had hot water. Nonetheless, the overall service was excellent.

I highly recommend Terminal Tours for their transparency and excellent communication. It was a memorable adventure, and I’d definitely choose them again for future safaris — Amboseli 👀👀

Oliver Jankulovski   –  
Australia AU
Visited: November 2022 Reviewed: Nov 20, 2022

Email Oliver Jankulovski  |  35-50 years of age  |  Experience level: over 5 safaris

The most genuine humans ever
5/5

I booked a safari Samburu, Ol Pejeta , Masai mara and Nakuru with Nelson however after Samburu I went out on my own and my drink got spiked by a stranger and got robbed and drugged and my whole bank account emptied and everything stolen
Nelso and his beautiful sister immediately stepped up for me , more than my own Australian embassy and the corrupt police and stood by my side day and night and took me to every relevant department to get some help.
They even stepped up financially considering I had no money left after the robbery.
Safari in Samburu was amazing and spotted all the animals I wished to see and I don't think I would have survived this whole ordeal without the help of Nelson and his sister Monicah. I truly can't thank them enough for the immense kindness they have given me

Jesus   –  
Spain ES
Visited: August 2022 Reviewed: Aug 22, 2022

Email Jesus  |  35-50 years of age  |  Experience level: first safari

UNFORGETTABLE AND AMAZING SAFARI
5/5

We can't forget that experience. We are a family that travelled with 2 kids in Nairobi, Masai Mara, Nakuru, Naivasha and Hell Gates. Nelson(manager) and James(Guide-driver) jointed with Felipe(Spanish guide) were our confidence people there. They provided us good experience, amiability, fellowship, sweetie and hard working, in addition they resolve all your doubts about animals, Kenyan culture.... They never allow that you feel bad, worried, sad or alone. We can see the big fives, lions hunting, eating... chitas, leopard, giraffe, white rhino... in an environment, that we will never forget. When you finish the Safari with these people, they will become in member of your family.

nkm   –  
Japan JP
Visited: December 2019 Reviewed: Feb 17, 2020

Email nkm  |  20-35 years of age  |  Experience level: first safari

Great fun, coordination was a bit disappointing.
4/5

The tour was great fun.

However, a few things to note with regards to tour detail and coordination.

- Guests should be informed payment can't be made with credit card so we don't have to waste money on ATM fee
- Guests should not be forced to any "optional" activity at the lake
- Accommodation listed on the site was inaccurate, later it changed again from what we were informed by email

Mike   –  
United States US
Visited: January 2020 Reviewed: Feb 17, 2020

Email Mike  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfectly customizable with excellent service!
5/5

Nelson, Sammy, and James all worked together to provide us with an amazing trip! All the food and provided was great, and we saw everything expected! All of our guides and drivers extremely friendly and flexible to our needs. They let us change our itinerary when we decided to hike Mount Longonot instead of doing a game drive, and were just generally responsive to everything.

Débora   –  
Brazil BR
Visited: January 2020 Reviewed: Feb 3, 2020

Email Débora  |  20-35 years of age  |  Experience level: first safari

Excellent!
5/5

Everything was fantastic! Good communication from the beginning, the service was very good at the whole time, nothing to complain about. The whether wasn’t good but our guide, Ambrose, did his best to find the animals, he even explained about each of them.
Hardly recommend!

Caitlin   –  
United States US
Visited: November 2019 Reviewed: Dec 7, 2019

Email Caitlin  |  20-35 years of age  |  Experience level: first safari

Amazing experience!!!
5/5

Nelson organized everything perfectly. We had such a great time and our guide Ben was so knowledgeable. We saw lions leopards elephants rhinos and much more!

Shreyan gangopadhyay   –  
India IN
Visited: October 2019 Reviewed: Nov 7, 2019

Email Shreyan gangopadhyay  |  20-35 years of age  |  Experience level: over 5 safaris

A lifetime experience in african safari
5/5

The hosts were sincere respnsive Superb experience

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 49
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0
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