Reviews

Average User Rating
4.4/5

Rating Breakdown
  • 5 star 70
  • 4 star 24
  • 3 star 6
  • 2 star 2
  • 1 star 1

Sort By: Date Most Helpful 1-6 of 6 Reviews
PJSM1956   –  
Australia AU
Visited: December 2018 Reviewed: Jan 15, 2019

Email PJSM1956  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of PJSM1956 and not that of SafariBookings.
Tour operator is good. The fact that they subcontract out the driving/facilitators creates problems.
3/5

We got what we paid for, so the following is not a complaint, but information that you may wish to use to improve your experience. Please note: subcontactors/drivers are not usually directly employed by the tour company, so get phone numbers that you can use in each country, and use local SIM cards.
1. Communications can be improved significantly, as we did not have a local telephone number to call when we went from Kenya to Tanzania - the border crossing "facilitator" was hopeless and left us to stand in the sun waiting for a bus we did not personally have tickets for. A local was kind enough to ring the Kenya phone number we had, and the company then verbally kicked the "facilitator" into fixing the issue.
2. The 2WD small vehicles used in Kenya are very uncomfortable for tall people like me (195cm or so), and get bogged easily - pay for an upgrade to 4WD Landcruiser safari vehicle if it is offered at a fair price. 2WD is adequate, incidentally, but expect the driving to be faster on the rough roads than you would expect. There were only 4WD Landcruisers in the Tanzania part of the trip, and they are much nicer, with plenty of head-room when the pop-top roof is open for animal viewing and photographing.
3. Water is supposed to be supplied on safari - it often wasn't in Kenya. I got a dozen bottles of water for myself and my wife, and the other passengers were so thirsty that they nicked most of them. I do not blame the passengers, incidentally. Water in Kenya was a problem, not in Tanzania.
4. Hot water was not often available for showers.
5. "Eco" camps that we used TRIED to do well, and in Kenya were at lease moderately comfortable (with beds) - but did not care that the roof leaked water onto the bed during a storm. The ones in Tanzania were camps (i.e. tents that were not waterproof , sleeping bags that needed fixing and washing, no hot water for showers, oh, and no towels supplied if we decided to have cold shower). Pay for upgrade in Tanzania, please.
6. i.e. Kenya basic cars, adequate accommodation; Tanzania much better cars, terrible accommodation. Even in the Serengeti there are proper hotels near the camps - pay for an upgrade if you hate tents and boring food, trust me. The tour company can juggle just about any request.
7. Finally, some changes were made without our permission, such as the order we saw some parks, and where we were staying or camping. We did, however, go to each and every place we were supposed to see, just out of order a bit.

Overall, I have to say that the tour operators are extremely competent, offer good value for money, and can accommodate almost any changes within reason.

(It was not my first safari, but the camping issues and my age has made it my last, as I am not a kid anymore and I have now seen what I want to see in Africa - don't let this affect you, as I am just commenting. Also 2 fellow travellers were a pain in the arse, complaining again and again about everything from not seeing lions feeding (they mostly rest during the day), to not getting the photos up close that they wanted IMMEDIATELY, wanting to change drivers because he could not arrange for a pair of binoculars to be returned {left, by them, in another vehicle} IMMEDIATELY, and so on. Animals move, so opportunities change, they were carrying a 65x zoom camera so should not be bitching about the photos of animals being too far away. My Nikon and 200mm lens was more than enough, and sometimes we were so close to animals (especially lions) that I had to change to a 18-55mm lens. I got photos of everything from lions in trees, leopards, cheetah, spotted hyenas, all sorts of herbivores imaginable, flamingos (2 types, up close) and more. In fact I photographed even more variety of animals than I expected (and expectations were high), and was simply blown away by the Serengeti migration. The animal numbers are simply staggering over a vast area. Seeing Kilimanjaro is fantastic, as was the photographs of elephants with Kilimanjaro in the background. Good trip, recommended highly, and my comments are just for your information should you want to do a similar 2 week Kenya/Tanzania budget trip.

Eee   –  
United Kingdom UK
Visited: June 2016 Reviewed: Aug 18, 2016

Email Eee  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Eee and not that of SafariBookings.
budget safari
3/5

We had combined safari Kenya-Tanzania. Everything was great at Kenya site, super driver/guide Stanley (I really recommend this guy!), accommodation, organisation - 100% satisfaction.
Tanzania - 100% disaster. Company which organised our safari - Arusha Center Inn Tourist total mess; the director Abraham - liar, conditions at camps horrible; we had paid for tents with beds and bedding - we got used sleeping bag and no beds; sanitation at the bathroom/shower - 100% bio-hazard, awful; driver/guide Freddie - avoid him, very slow not at all organised and with small knowledge about nature and animals - waste of time and money! Avoid this company!!!!!
So I really recommend safari in Kenya but I cannot recommend Tanzania - it was horrible 4 days.

Annika   –  
United States US
Visited: October 2015 Reviewed: Oct 14, 2015

Email Annika  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Annika and not that of SafariBookings.
Experience varies with drivers/itineraries
3/5

I booked with Absolute Holiday Safaris based on price and the superb, friendly communication with David prior to traveling. I was so happy that David really is as kind and genuine as he seems through email! I was very pleased to meet him in Nairobi.

I booked 8-day safari: Maasai Mara, Nakuru, Naivasha, Amboseli. We began the trip with John AKA Animal for 3 days in Maasai Mara, and learned from other passengers that he is one of the best drivers. He was very knowledgeable about the animals, and very professional. Sadly, we only had him for 3 days and were bounced to 4 other drivers for the rest of the trip.

The other drivers were Sammy and Stanley. Neither of them was at the same level with Animal. They both sped in the parks, and Sammy actually almost hit 3 zebra (I was riding in the front seat and was horrified). There was also a small child in the back seat who was bouncing around and flying off the seat. Both Sammy and Stanley were on their radios talking and laughing (presumably not about animals, since we weren't really seeing much...) the whole day and it ruined the peace of the experience.

We were also abandoned one morning in Hell's Gate National Park. We were to be picked up at 10:30AM and were not picked until around 1PM due to miscommunications within the company. We luckily had David's business card on hand and the kind women working at the park let us call David several times until we were picked from the park. Other changes were: switching hotels in Nakuru with no notice, changing our itinerary around during the trip itself. We never got offered a boat ride at either Lake Nakuru or Lake Naivasha, and we missed one morning's game drive in Maasai Mara which was on the itinerary.

The overall experience was wonderful; I love Kenya and want to come back already! However, I would book with this company again only with guarantee of a great driver (Animal) for the entire trip. Now that I have more awareness of how things work I would try to lock things down a bit more.

Spencer   –  
Canada CA
Visited: February 2015 Reviewed: Mar 13, 2015

Email Spencer  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Spencer and not that of SafariBookings.
Tale of 2 countries. Stick to Kenya.
3/5

Our trip was a 13 day trip split between Kenya and Tanzania.
The first half spent in Kenya was amazing. Everything we could have asked for as the guides were friendly and knowledgeable and the accommodations were pleasant. The game drives were incredible as well, especially at the base of Mt. Kilimanjaro. After the first week, this trip was absolutely 5 stars.
However, the second half of the trip in Tanzania was a completely different story. The guides were unhelpful at best, there was constant mix ups, mismanagement, and miscommunications. And though they were advertised with similar descriptors, the accommodations were atrocious. Too much time was spent at the lesser parks that could have been used elsewhere.
As well, too much time was spent driving and it seems like a better planned schedule could have helped make it more enjoyable. Ngorongoro Crater is without a doubt a terrific destination, but only spending 24 hours there is not worth the rest of the week. Tanzania only gets 1 star.
The saving grace is that David and the Absolute Holiday Safaris Ltd team was willing to respond to complaints and the office in Kenya did their best to alleviate the Tanzanian mess.

Vidya Padmavaty   –  
India IN
Visited: January 2015 Reviewed: Feb 12, 2015

35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Vidya Padmavaty and not that of SafariBookings.
Good first time safari experience
3/5

We traveled to Lake Nokuru national park and the Masaimara reserve. Both the places were truly breathtaking, full of wildlife. We did have lots of fun. However, our accomodation at lake nokuru was inside the nokuru town - it would have been a much better experience had there been something close to or inside the park. The hotel facilities at nokuru were however excellent. Same cannot be however said for the Masaimara camp. The biggest downside was that power was available for only 4 hrs in the evening and there were no charging points in the tents.

SS   –  
United Arab Emirates AE
Visited: October 2014 Reviewed: Nov 11, 2014

20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of SS and not that of SafariBookings.
Content
3/5

My experience with Absolute Holiday Safaris was satisfactory. The safari itself, and the safari guide were amazing. The campsite however, was not anything described to us. When you first arrive in Nairobi you are taken to Absolute Holiday Safaris main office were a consultant explains the details of the trip and the camp to you. Unfortunately, main things he explained about the camp were completely wrong. I almost felt as if they had never been to the camp themselves, or lacked contact with the camp. Their was no free wifi as specified. When taken to see the Massa Mari tribe we were told a small donation of about $10 American was needed. This was not the case, as you have to paid 1000 shilling before the Massa Mari will let you into their tribe. Then they continue to push you to purchase jewelry and other goods from them. While it was a great experience, it was also a little uncomfortable. The food at the camp is mediocre. We had to demand our 'free water', and the water in our attached bathrooms did not work, and if it did for a moment was time was no were near warm.

I did overall enjoy my holiday, but would tell people not have the highest of expectations.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 70
  • 4 star 24
  • 3 star 6
  • 2 star 2
  • 1 star 1
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