Reviews

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Leonardo Albertini   –  
Italy IT
Visited: June 2017 Reviewed: Jun 16, 2017

Email Leonardo Albertini  |  50-65 years of age  |  Experience level: over 5 safaris

Perfecly understanding customer needs
5/5

We went for a 10 days gorilla tracking and safari in Rwanda and Uganda. It took some time to select on the web the right travel agency, and after several contacts, we chose Africa Adventure Safaris, as costs, answers speed and flexibility to adapt the offer to our requirements were sensibly better than other companies'.
Organization: all was very well organized and even a trouble that the car had has been perfectly managed, without impacting on the activities planned. Anna, who was our reference contact, has been truly outstanding
Drive/Guide: William Kirie has been a great guide, a lovely trip companion, a stunning birdwatcher and a cautious driver (shared taxis or matatu make this aspect rather tricky). We appreciated all of him.
Lodges/accomodations/food: were all perfect, very well selected: nice rooms, good food, and perfect service.
Activities: it's easy to arrange gorillas and chimps tracking, but we enjoyed a lot also unexpected activities that were part of Africa Adventure's proposal. I think that due to a deep knowledge of what both countries offer and to a deep attention to customer needs, Africa Adventure is able to organize and propose what customers really enjoy.
Not one single criticism, sorry but this is reality.
I will copy this same comment in Tripadvisor, and I will add notes to each lodge visited.

Jeanne E   –  
United States US
Visited: June 2018 Reviewed: Jun 24, 2018

Email Jeanne E  |  50-65 years of age  |  Experience level: 2-5 safaris

Incredible Journey; Best Guidance EVER
5/5

There is little that could have been done to make our trip through Africa Adventures Safaris better, other than to make it longer so we could have enjoyed more of the beautiful country of Uganda. [website: www.rwandagorillassafari.com; email: info@rwandagorillassafari.com] June, at the beginning of the dry season, offered us perfect weather.

Africa Adventure Safaris' representative Anna helped us design such a wonderful itinerary and arranged the details so well. This was the first time we had traveled internationally outside of a tour group, which made us nervous. But she made us comfortable at every step of the planning, and her always-prompt responsiveness was beyond compare.

The very best feature of our travels was our guide-driver, Chris Ngabirano. Of all the guides we've ever had in our travels, he is far superior. He was incredible and made us feel like more than guests...more like treasured friends. He shared his expertise so well, and it was obvious that he enriched our experiences by setting us up with the very best local guides available --his contacts made a huge difference in securing special attention and assistance for us every step of the way. His knowledge of everywhere we went and everything we saw was so enlightening.

Be sure to ask for Chris as your guide-driver because he will make certain you have the best adventure of your life -- that is what he did for us.

Our11-day trip involved myriad successful pursuits for wildlife in a mountain gorilla habituation experience in the Rushaga area of Bwindi Impenetrable Forest (truly grueling and super strenuous, although with a tremendous payoff), golden monkey habituation experience in Mgahinga, tree climbing lion seach in Ishasha, collared lion tracking and Kazinga Channel cruise in Queen Elizabeth National Park, chimpanzee trek in Kibale National Park, walk in Bigodi Wetlands, and quest for the Shoebill Stork in Mabamba Swamp, and we topped it all off with whitewater rafting on the headwaters of the Nile near Jinja.

The lodges Anna arranged were all so beautiful and their staffs all friendly and helpful. Numerous times we said the hospitality industry in the United States could learn much from that in Uganda. The staff everywhere make us feel at home, and were determined to make us welcome and comfortable at every moment. The food served at each lodge was absolutely delicious and beautifully presented. All our activities were perfectly handled—every permit and entry ready to go.

We also feel compelled to mention how much the Ugandan people enriched our lives. Their friendliness was beyond anything we've experienced anywhere else we've traveled. Memories of them, particularly of the children with their huge smiles and greetings and waves, will remain with us forever.

To sum it up, we would not hesitate to recommend Anna, Chris and African Adventure Safaris for your trip to Uganda.

Jamar   –  
United States US
Visited: January 2020 Reviewed: Jan 17, 2020

Email Jamar  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime experience!
4/5

My first time in Africa and a very, very unforgettable trip! Luchi, Fred, and Danny were amazing.......we were a crew of 10 and they made sure that we were safe and had the experience of a lifetime! A very professional crew with the knowledge and experience to give us all the trip that we will be raving about for many years to come!

Thank you

Average User Rating
5.0/5
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