Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 51
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 53 Reviews
Jamar   –  
United States US
Visited: January 2020 Reviewed: Jan 17, 2020

Email Jamar  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime experience!
4/5

My first time in Africa and a very, very unforgettable trip! Luchi, Fred, and Danny were amazing.......we were a crew of 10 and they made sure that we were safe and had the experience of a lifetime! A very professional crew with the knowledge and experience to give us all the trip that we will be raving about for many years to come!

Thank you

Jeanne E   –  
United States US
Visited: June 2018 Reviewed: Jun 24, 2018

Email Jeanne E  |  50-65 years of age  |  Experience level: 2-5 safaris

Incredible Journey; Best Guidance EVER
5/5

There is little that could have been done to make our trip through Africa Adventures Safaris better, other than to make it longer so we could have enjoyed more of the beautiful country of Uganda. [website: www.rwandagorillassafari.com; email: info@rwandagorillassafari.com] June, at the beginning of the dry season, offered us perfect weather.

Africa Adventure Safaris' representative Anna helped us design such a wonderful itinerary and arranged the details so well. This was the first time we had traveled internationally outside of a tour group, which made us nervous. But she made us comfortable at every step of the planning, and her always-prompt responsiveness was beyond compare.

The very best feature of our travels was our guide-driver, Chris Ngabirano. Of all the guides we've ever had in our travels, he is far superior. He was incredible and made us feel like more than guests...more like treasured friends. He shared his expertise so well, and it was obvious that he enriched our experiences by setting us up with the very best local guides available --his contacts made a huge difference in securing special attention and assistance for us every step of the way. His knowledge of everywhere we went and everything we saw was so enlightening.

Be sure to ask for Chris as your guide-driver because he will make certain you have the best adventure of your life -- that is what he did for us.

Our11-day trip involved myriad successful pursuits for wildlife in a mountain gorilla habituation experience in the Rushaga area of Bwindi Impenetrable Forest (truly grueling and super strenuous, although with a tremendous payoff), golden monkey habituation experience in Mgahinga, tree climbing lion seach in Ishasha, collared lion tracking and Kazinga Channel cruise in Queen Elizabeth National Park, chimpanzee trek in Kibale National Park, walk in Bigodi Wetlands, and quest for the Shoebill Stork in Mabamba Swamp, and we topped it all off with whitewater rafting on the headwaters of the Nile near Jinja.

The lodges Anna arranged were all so beautiful and their staffs all friendly and helpful. Numerous times we said the hospitality industry in the United States could learn much from that in Uganda. The staff everywhere make us feel at home, and were determined to make us welcome and comfortable at every moment. The food served at each lodge was absolutely delicious and beautifully presented. All our activities were perfectly handled—every permit and entry ready to go.

We also feel compelled to mention how much the Ugandan people enriched our lives. Their friendliness was beyond anything we've experienced anywhere else we've traveled. Memories of them, particularly of the children with their huge smiles and greetings and waves, will remain with us forever.

To sum it up, we would not hesitate to recommend Anna, Chris and African Adventure Safaris for your trip to Uganda.

Leonardo Albertini   –  
Italy IT
Visited: June 2017 Reviewed: Jun 16, 2017

Email Leonardo Albertini  |  50-65 years of age  |  Experience level: over 5 safaris

Perfecly understanding customer needs
5/5

We went for a 10 days gorilla tracking and safari in Rwanda and Uganda. It took some time to select on the web the right travel agency, and after several contacts, we chose Africa Adventure Safaris, as costs, answers speed and flexibility to adapt the offer to our requirements were sensibly better than other companies'.
Organization: all was very well organized and even a trouble that the car had has been perfectly managed, without impacting on the activities planned. Anna, who was our reference contact, has been truly outstanding
Drive/Guide: William Kirie has been a great guide, a lovely trip companion, a stunning birdwatcher and a cautious driver (shared taxis or matatu make this aspect rather tricky). We appreciated all of him.
Lodges/accomodations/food: were all perfect, very well selected: nice rooms, good food, and perfect service.
Activities: it's easy to arrange gorillas and chimps tracking, but we enjoyed a lot also unexpected activities that were part of Africa Adventure's proposal. I think that due to a deep knowledge of what both countries offer and to a deep attention to customer needs, Africa Adventure is able to organize and propose what customers really enjoy.
Not one single criticism, sorry but this is reality.
I will copy this same comment in Tripadvisor, and I will add notes to each lodge visited.

Terri Evans   –  
Canada CA
Visited: October 2016 Reviewed: Jan 8, 2017

Email Terri Evans  |  50-65 years of age  |  Experience level: 2-5 safaris

12 day Gorilla trekking in Uganda, Rwanda, DR Congo, perfectly executed in October 2016!!
5/5

My first contact with Africa Adventure Safaris was with Nelson. Over the course of just a few emails, I was confident I was in the right hands. Nelson was always quick to respond and never failed to offer a solution or suggestion to my concern. I actually miss my regular communication with Nelson!
He developed an itinerary that included everything I wanted to do and see. He filled in the time between with the perfect sites to see and opportunities to view wildlife.
Upon arrival, my guide William Luchi met with me, reviewed my itinerary and we were off. William was a most wonderful guide, full of information and many laughs. He was the perfect host to this area!
He was always thinking about my happiness and comfort. I did not lack for a thing while travelling with William, nor did I ever worry about anything.
Plus, it was my birthday while I was away and the staff at the lodge we were at for the night made me a beautiful birthday cake! No question that was William's doing.
I travelled with William through Uganda and Rwanda, trekking for mountain gorillas. No words can describe being in the company of such beings. I am eternally in awe of my time with them.
Next William took me to the DR Congo border, where I was met by another guide for my time and gorilla trek there. My guide was Patrick and also very informative and kind. We had some interesting and highly unusual truck troubles at one point, (gas attendant filled the gas powered truck up with diesel) but Patrick was efficient and I was not concerned at all.
Another thing that I like to do when I travel in a country is to plant a tree. William was diligent about finding a grower and I purchased an orange tree that I planted at Kataara Primary school In Uganda. In Rwanda I purchased two avocado trees with the intention of taking one with me to DR Congo. Of course I forgot it in William's truck at the border, but Patrick was equally as committed to finding a grower to purchase trees. There I got a pine tree and a eucalyptus tree that I planted at Kahuzi Bieha National Park right after my incredible trek with the Lowland Gorilla.
The one avocado tree was planted at the Rwanda Cultural Center under the watchful eye of the medicine man!! The second avocado tree was planted by William at his home.
The accommodations were amazing, each one a perfect place to lay your head after a full day of adventures.
My time in Africa under the guidance of Nelson, William and Patrick could not have been better. As a solo female traveller I would recommend this company and it's staff 100%. You will be in kind, safe and skilled hands the moment you engage with them to plan an adventure that's suited perfectly to you.
I have had many excellent guides in my travels, African Adventure Safaris is one of my very favourites.

Taylor   –  
United States US
Visited: December 2016 Reviewed: Jan 4, 2017

Email Taylor

Unbelievable Time in Uganda/Rwanda!
5/5

I could not be happier that I followed the advice of the other reviews and chose to travel with Africa Adventure Safaris! Anna was fantastic in her communication and ability to customize an itinerary to my liking. Patrick, the driver/guide, was top notch. I was amazed by his knowledge and instantly felt comfortable traveling with him as a solo traveler. This company was extremely professional and personal from the early planning stages through my return home. Choose Africa Adventure Safaris and you are in for a trip of a lifetime!

Dilip   –  
Australia AU
Visited: December 2016 Reviewed: Jan 3, 2017

Email Dilip  |  50-65 years of age  |  Experience level: over 5 safaris

Just a beautiful, once in a life time Experience!
5/5

AAS are just fantastic!. From the first email inquiry right to the airport drop off on the final day, they whole team just delivered more than they promised. Anna was fantastic in her communication and helping pick the lodges and designing the itinerary. Our driver/guide (Rogers) was superb! Good English language (i am sure they all speak more than 1 language). Our Gorilla Trek experience was just amazing. By the way if you are worried about your deposit or anything else, forget your worries. AAS is a very professional run company. To keep it short and simple, Just Book Your Holiday with AAS. NO Regrets or Worries Just Beautiful Memories! Thank you so much. You must be proud of your work!

Emma   –  
Sweden SE
Visited: November 2016 Reviewed: Dec 18, 2016

Email Emma  |  20-35 years of age  |  Experience level: first safari

Amazing gorilla tracking in Rwanda
5/5

We had an amazing experience with the gorilla tracking! Our driver was very nice, polite and helpful. Also, he drove very safely. The gorilla tracking was lovely and the guides/guards as well. In summary: we loved the trip.

Missy Mitchell   –  
United States US
Visited: November 2016 Reviewed: Dec 6, 2016

Email Missy Mitchell  |  50-65 years of age  |  Experience level: 2-5 safaris

Dream Come True!
5/5

The accommodations were comfortable and very nice (we requested luxury level). The food was good. BUT the staff makes this company first rate! Nelson who manages all the communications and reservations is very responsive answering all your questions and providing all the details to make your trip a success - thank you Nelson. Krish was our guide for our three nights/four days. He greeted us at the airport. Drives very safe. Provides plenty of bottled water. Speaks English. Knows the roads and countries (we visited Rwanda and Uganda). Our luggage was lost by the airline and Krish retrieved it from the airport the next morning and delivered it to us before breakfast. Our gorilla trek was a huge success because we worked with this company that provided everything to make our dream come true! You can check out all the companies but I promise you that you won't be disappointed going with Africa Adventure Safaris. I know we weren't! The vehicle we traveled in was clean. The gorilla trek was a dream come true! Thank you Nelson, Krish and Africa Adventure Safaris!

Delia   –  
Romania RO
Visited: October 2016 Reviewed: Nov 1, 2016

Email Delia  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

I have just returned from 8 wonderful days in Uganda. When I contacted Africa Adventure Safaris, Anna replied fast to me and in less than 2 weeks we managed to create the most wonderful safari itinerary. She made everything possible to customize our trip, to fulfill best our needs and wishes, to find the best lodges that were in our budget limit.
Everything was perfect! Amazing view from the lodges, wonderful people that took good care of us, tasty food. Also we got a skilled guide, William, with very good knowledge of the African wildlife and I couldn't feel safer with him driving us around the country.

Gemma   –  
Tanzania TZ
Visited: September 2016 Reviewed: Sep 15, 2016

Email Gemma  |  20-35 years of age  |  Experience level: 2-5 safaris

Rwanda, Bwindi and Gorillas
5/5

I have just got back from 4 days in Rwanda and Uganda and had a wonderful trip with this company. After a bad experience from a previous company I could not be more happy with the service I was provided. From the initial contact, Anna who I dealt with, was prompt and helpful in every way as I had limited time and specific things I wanted to do. As there were no permits for gorilla trekking on the Rwandan side she helped to put a trip together including gorilla trekking from the Ugandan side. My guide was amazing and I didn't have to worry about anything, after living in East Africa for 3 years this was a pleasant surprise. From small details to getting the correct currency to helping spot wildlife he was a great help. The lodge I stayed in, Bwindi Lodge, was beautiful and the staff extremely attentive (even a hot water bottle in my bed at night!) and the food was superb. The gorilla trekking was pretty tough, nearly 7 hours of hiking in the bush, but it was to make sure we saw the gorillas and got our full hour with them. The rangers were professional and my porter was a massive help. I was also given a trip around Kigali and the Genocide Museum and lunch all included, my only thing was time so it was a shame not to have been able to do more. I was dropped back off in Rwanda in Gisenyi at my next hostel and this was a big help. I am definitely going to be using this company again as I want to now climb the volcano in DRC after my driver was explaining the possibility and beauty of it. Amazing experience!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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