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Africa Keys

4.6/5 – 18 Reviews

Reviews

Average User Rating

4.6/5

Rating Breakdown

5 star 15
4 star 1
3 star 0
2 star 2
1 star 0

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Abhijit –

Visited: August 2025 Reviewed: Sep 8, 2025

Email Abhijit | 50-65 years of age | Experience level: first safari

The review below is the personal opinion of Abhijit and not that of SafariBookings.

Disappointed with unprofessional handling

2/5

I booked a safari tour with Africa Keys based on a glowing recommendation from a friend, so my expectations were high. Unfortunately, the experience didn’t quite live up to the hype.

Local Knowledge: Surprisingly lacking one of the biggest letdowns was the lack of insight into the country itself. Our itinerary included Lake Manyara, which turned out to be a major disappointment. Wildlife was extremely limited, and the park felt more like a detour than a destination.

Food: The meals were consistently underwhelming—bland, poorly prepared, and lacking any local flavor. In a place known for vibrant cuisine, this was a real letdown except in one hotel during our stay. Even more frustrating was the complete lack of responsiveness.

Why I Booked: A Friend’s Recommendation To be fair, I can see how someone might have had a better experience—perhaps with a different guide or itinerary. My friend had a great time, which is why I gave it a shot. Sadly, my trip didn’t reflect the same quality. May be the tour company is only good in Kenya but not in Tanzania.

The Good Bits: The landscapes were stunning, and spotting wildlife in their natural habitat was unforgettable. That part of Africa never disappoints. But the tour company didn’t enhance the experience—they just got us from point A to B.
Overall If you’re considering for good safari experience, I’d suggest doing a bit more research. The magic of Africa deserves a team that truly understands and celebrates it.

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Reply from Africa Keys

Posted on Sep 10, 2025

Dear Abhijit,

Thank you very much for taking the time to share your detailed feedback and for choosing Africa Keys for your safari experience. We truly value hearing from our guests, as it helps us continue to improve and deliver the best possible service. It was a true pleasure hosting you. We are delighted that you enjoyed the stunning landscapes, wildlife encounters, and the magic of Tanzania’s national parks, from Tarangire to the Serengeti and the Ngorongoro Crater. These are indeed some of Africa’s greatest treasures, and we are glad you were able to experience them.

At the same time, we are sincerely sorry to learn that certain aspects of your trip did not fully meet your expectations. With regards to the meals, we understand your disappointment during the initial day when vegetarian lunch boxes were mistakenly provided. This was an oversight on the part of the lodge, and while our guide could not open each sealed box for hygiene and ethical reasons, he immediately resolved the matter from the following day by ensuring that food hampers were prepared instead—avoiding similar issues for the rest of the safari.

Regarding Lake Manyara, we completely understand your sentiment. Wildlife encounters in natural habitats are never 100% predictable, and sightings can vary widely from day to day. While Manyara often surprises guests with its diversity, we regret that your visit did not bring the same level of excitement.

Your feedback on guiding and communication also comes as a surprise, as our guides are local experts with extensive training and knowledge of Tanzania’s parks and wildlife. However, we do understand that at times their focus on safe driving, wildlife spotting, and communication simultaneously may not have met your expectations. We take this feedback seriously and will continue to emphasize the importance of clear and engaging guest interaction.

Lastly, your impression of being driven from point A to B may have been influenced by the distances between lodges, which in Tanzania are often significant. Nevertheless, our intent is always to balance travel logistics with maximizing time in the parks, ensuring guests have the best possible safari experience.

Team Africakeys

Sneha –

Visited: June 2019 Reviewed: Jun 11, 2019

Email Sneha | 35-50 years of age | Experience level: 2-5 safaris

The review below is the personal opinion of Sneha and not that of SafariBookings.

Low capacity to provide good services

2/5

This tour company is misleading and does not stand upto the commitments it’s promised.

They portray an incorrect picture inspite of knowing client expectations and mislead them by lies. They do not have capacity of good and professional services. Once you’ve paid and are on the tour they do not respond to any of your concerns. They portray a different picture and provide sub standard services.

Also they withhold information which comes as a surprise later on the tour and which is disappointing while you are there and stressful as well.

It’s a marketing gimmick and if you do go ahead with them still make sure to put everything on paper. Example
Food
Conveyance
Itinerary
Professional guide
Accommodation expectations

Be clear about everything they don’t stand up to their commitments.

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