Freeingo Safari

5.0/5 – 58 Reviews

$1,635 to $1,654 pp (USD)

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Adventure Team

Adventure Team

Freeingo Safari

5.0/5  
(58 Reviews)
Office In:
Tanzania Tanzania
Size:
10-20 employees (Founded in 2018)
Member Of:
Tanzania Tourist Board
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Tanzania TZ
Adventure Team

Adventure Team

Freeingo Safaris is a premier Tanzania-based tour company specializing in bespoke luxury safaris and exclusive travel experiences. We craft elegant, tailor-made journeys combining exceptional wildlife encounters, hand-picked accommodations, rich cultural experiences, breathtaking landscapes, and serene Zanzibar beach escapes. With deep local expertise, professional guides, and attention to detail, we deliver seamless, personalized service. We warmly welcome guests from around the world to enjoy.

Reviews58

Serengeti safari
5/5

We want safari for 3 days in serengeti ..ngorongoro . What is the price per adults and 1 child with 9 years old for August 2027.

Dedicated
5/5

We had an incredible experience with Freeingo Safari. From the very beginning, the communication was quick, clear, and very helpful. The guide and driver were professional, knowledgeable, and reliable, always making sure we felt safe and comfortable. The tour itself exceeded our expectations—we saw amazing wildlife and the entire itinerary was well-organized. Great value for money and outstanding service overall. Highly recommended to anyone planning a safari!

Freeingo: When an Amazing Safari in Kenya Meets a Disappointing Return to the Serengeti (4/5)
4/5

Freeingo is a good safari company offering very competitive prices, flexibility and responsive customer service. However, we finished our nine-day Kenya–Tanzania safari with mixed feelings, as the Tanzanian part fell significantly short of what had been agreed.
We chose this trip because we had visited Tanzania three years earlier and wanted to explore more, while also visiting Kenya to see rhinos, which we had missed on our previous safari. After requesting numerous quotes and almost organizing the entire trip ourselves, we chose Freeingo because they offered the best price among the flexible, well-rated companies. We appreciated their willingness to tailor the itinerary to our budget and wishes.
1. Kenya: An Excellent Experience (5/5)
Samburu and Ol Pejeta
The pickup in Nairobi was perfectly organized, and our experience in Samburu was excellent. We saw several of the Special Five and a leopard that passed right next to our vehicle. Our young guide was enthusiastic, knowledgeable and excellent at spotting wildlife and positioning the car.
Ol Pejeta was another highlight, and we would strongly recommend spending a day there if seeing rhinos is a priority. However, we had an unfortunate experience at The Stables camp: despite Freeingo having arranged an extra room for our driver, the staff demanded an additional $70 for him to use it. Consequently, he had no lunch or dinner and had to sleep outside the conservancy. Freeingo told us they would address this issue.
Lake Nakuru and Lake Naivasha
We would suggest spending only one day at Lake Nakuru. The park seemed relatively empty, although the Rothschild giraffes are worth seeing.
An additional morning game drive had been included in our itinerary, but our guide informed us that returning to the park was impossible because the additional entry had not been booked. After contacting Freeingo, they quickly arranged an alternative: Lake Naivasha.
This turned out to be a wonderful surprise. The walking safari allowed us to get close to giraffes, zebras, ostriches and other wildlife while learning about the animals. It was one of our favourite experiences in Kenya. The local team and our driver were once again excellent, informative and flexible.
Masai Mara
The Masai Mara was outstanding. The camp staff and our guide were flexible enough to arrange breakfast at 5:45 a.m., allowing us to leave at sunrise and maximize our chances of seeing active wildlife, particularly predators hunting.
Although we did not witness a successful hunt, our guide did everything possible: starting early, returning late, covering considerable distances and knowing where to position the vehicle. He was also very knowledgeable and continuously explained the animals and their behaviour. If you get "Ian" as your guide, consider yourself lucky!
Even the drive through the Mara Triangle towards the Isebania border crossing was rewarding. Although we could not stop for an official game drive, we saw plenty of wildlife and witnessed part of the Great Migration.
Overall, the Kenyan part was excellent. Our guide's dedication and flexibility made a real difference.
2. Tanzania: A Disappointing Return to the Serengeti (2/5)
We returned to Tanzania specifically because of our wonderful previous experience in the Serengeti. We wanted to explore more of the park, see the Great Migration and hopefully spot big cats. Our itinerary included an afternoon game drive on arrival, a full day in the park and a final morning game drive before heading towards Arusha.
We clearly explained to our driver that we wanted to start early and finish late whenever possible. Unfortunately, the experience was very different from what we had expected.
The first afternoon was reasonably successful. We tried to locate a wildebeest river crossing, although the driver did not seem particularly proactive. On our way back, we unexpectedly encountered many elephants crossing and playing in the Mara River, followed by three cheetahs searching for prey. These were incredible sightings, but the driver was remarkably unresponsive and did not reposition the vehicle effectively to follow the cheetahs. We eventually had to insist that he move to improve our view.
The second day: a morning lost
The main problems started when we were informed that we had to enter Central Serengeti late in the morning. This contradicted our agreed itinerary, which explicitly included a morning game drive in Northern Serengeti before travelling towards Central Serengeti.
As a result, we lost the entire morning driving outside the park. We eventually accepted the change because there was no practical alternative, on the understanding that we would have an early game drive on our final morning the day after.
Unfortunately, once inside the park, the guiding was equally disappointing. Our driver spent hours following other vehicles at approximately 20–30 km/h, almost constantly stopping to communicate with other drivers, despite having access to radio information. He seemed to lack any clear idea of where to go or how to actively search for wildlife.
We did see some lion families, but the experience felt more like following a queue of safari vehicles in a relatively restricted area than actively exploring the wilderness. The idea is to drive to see the animals where they are, not only in a sector closer to the camp. This is unacceptable.
The final morning: another missed game drive
We were particularly disappointed when our driver informed us the evening before that an early breakfast and departure were not possible because the camp staff did not want to get up early to prepare breakfast.
We even proposed doing a one- or two-hour game drive before returning for breakfast, as the exit gate was only around 1.5–2 hours away. This was also rejected, with the explanation that breakfast was essential for the driver.
Our disappointment turned to complete frustration when we saw another group at the same camp having an early quick breakfast and leaving for a game drive at sunrise. Clearly, an early departure was possible after all.
Consequently, we ended up with a late drive towards Naabi Hill Gate, seeing very little wildlife apart from some distant lions. To make matters worse, our driver seemed unfamiliar with the park and drove almost directly towards the exit, despite our tickets still being valid for another two hours. When he realised we were too early at the gate, he began looking for animals near the gate, where wildlife sightings are naturally very limited. We refused to waste any more time on what had become a rather absurd situation and asked to leave. Another morning had effectively been lost.
There were also inconsistencies with the park-entry arrangements. Despite our planned route through Northern and Central Serengeti, our tickets did not properly accommodate the itinerary, and we effectively had only 24 hours of access in Central Serengeti.
Overall, we lost more than a full day of meaningful safari time in Tanzania. This was particularly disappointing given our wonderful memories of the Serengeti. We know the park is extraordinary; the problem was the guiding, planning and lost time, not the destination itself.
3. Customer Service and Final Verdict
Upon our return to Arusha, Freeingo contacted us to ask for feedback. We genuinely appreciated this. They listened carefully, were understanding and seemed genuinely disappointed by the Tanzanian driver's behaviour. They appeared willing to investigate the problems and improve their service.
Nevertheless, the fact remains that the Tanzanian experience did not match the agreed itinerary. Across the nine-day trip, we estimate that we lost more than one full day of meaningful safari time, approximately one-sixth of the planned game drives. For a safari of this price and importance, this is a substantial shortfall.
Interestingly, the Kenyan part, where the guiding was excellent, was by far the best part of the trip. Given that Freeingo operates primarily in Tanzania, this was unexpected. We hope our experience was an exception rather than representative of their usual service.
Overall, Freeingo offers excellent value for money, flexibility and responsive customer service. However, we feel that only around 85% of what was agreed was actually delivered. The combination of poor guiding and lost safari time is a serious shortcoming for such an important trip.
Our advice to future travellers: Before confirming your booking, carefully check the location of every camp, the park-entry tickets, the planned routes and the arrangements for early departures. These details can make a considerable difference to your experience.
Our ratings
* General organization: 4/5
* Kenyan driver (Ian): 5/5
* Tanzanian driver: 2/5
* Wildlife sightings — Kenya: 5/5
* Wildlife sightings — Tanzania: 3/5
* Overall experience: 4/5
Freeingo has the potential to deliver an outstanding safari, and our Kenyan experience proves it. We just wish the Tanzanian part had lived up to the same standard.

Reply from Freeingo Safari
Reply from Freeingo Safari
Posted on Nov 5, 2026

Dear Guests,

Thank you for taking the time to share your detailed and honest feedback about your safari experience. We sincerely regret that certain aspects of your trip in Tanzania did not meet the expectations and arrangements we had agreed upon, particularly the missed morning game drives and the early departures you had specifically requested. We fully understand your disappointment, and we sincerely apologise for these shortcomings.

Please be assured that we have taken your concerns seriously and have already addressed the issues raised:

1. The Tanzanian Driver

We have had a detailed discussion with the driver, addressing each of the concerns you highlighted. He acknowledged his mistakes and offered his apologies. We have made it clear that our drivers are expected to prioritise guest satisfaction, maintain professionalism, respect agreed itineraries and make every reasonable effort to locate wildlife throughout the game drives. We have also made it clear that a repeat of such conduct will not be tolerated and could result in the termination of our working relationship.

2. The Stables, Ol Pejeta – Driver's Accommodation

We contacted the camp to clarify the additional charge for the driver's accommodation. They explained that, under their booking policy, since the reservation and payment covered three guests, the driver's accommodation was considered a separate arrangement and therefore charged independently.

Nevertheless, we regret that this situation resulted in the driver having to stay outside the conservancy without meals. We recognise that such arrangements should have been clarified and confirmed well in advance. Going forward, we will ensure that all driver accommodation, meals and related arrangements are discussed and confirmed with the camps before the start of every safari.

3. Itinerary, Park Tickets and Departure Arrangements

Your feedback has highlighted the importance of more thorough coordination before and during each safari. We are strengthening our internal checks to ensure that itinerary details, park-entry tickets, early departures and camp arrangements are properly communicated and confirmed with both drivers and accommodation providers. Our goal is to ensure that every activity and service agreed upon is delivered as promised.

Despite these shortcomings, we are grateful to hear that your overall trip was still a positive experience. We truly appreciate your understanding and, most importantly, the opportunity to learn from your experience and improve our services.

Once again, please accept our sincere apologies for the inconveniences you encountered. We value your feedback, and we hope to have the opportunity to welcome you again in the future and provide you with the seamless safari experience you deserve.

Thank you once again for travelling with us.

Warm regards,
Freeingo Team

An Unforgettable Safari Made Special by Our Guide Omari
5/5

We had an amazing safari experience with Freeingo Safari, especially during the Tanzania part of our trip. Our guide, Omari, was experienced, friendly, and highly professional. His knowledge of wildlife and the national parks made our game drives both exciting and informative. He was patient, attentive, and always did his best to help us spot animals and enjoy every moment of the journey. Thanks to Omari, our experience in the Serengeti and Ngorongoro Crater was truly memorable. The overall trip was well organized, and we really appreciated the service and support throughout the journey. I would highly recommend Freeingo Safari, especially if you have the chance to travel with Omari!

An Unforgettable Safari Experience with Our Amazing Guide Omari!
4/5

We had an absolutely amazing safari experience in Tanzania with Freeingo Safari, and a huge part of that was thanks to our wonderful guide, Omari!

From the moment Omari picked us up, he made us feel completely safe and comfortable. He is an excellent driver, always driving smoothly and carefully, which gave us a great sense of security throughout the entire trip. On top of that, he has a great sense of humor and a fun personality, making every day of our safari enjoyable.

What impressed us the most was his incredible knowledge of wildlife. Thanks to his experience, we were able to see so many amazing animals up close! He knows the animals’ behaviors, habits, and resting times extremely well. He would always recommend the best time to start our game drives and help us plan each day’s itinerary to maximize our chances of spotting wildlife.

Omari was also incredibly patient, thoughtful, and attentive throughout the journey. He always made sure we were comfortable and enjoying ourselves. His professionalism, passion for wildlife, and friendly personality truly made our safari experience special.

We couldn’t have asked for a better guide! If you’re planning a safari in Tanzania, we highly recommend Freeingo Safari, and especially Omari. He is not only a knowledgeable and experienced guide but also a genuinely wonderful person to travel with.

Thank you so much, Omari, for making our African adventure such an unforgettable experience! We will always treasure these wonderful memories!

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